HME Drive-Thru

HME's quick-service restaurant business (HME Hospitality & Specialty Communications) sells drive-thru headset systems, drive-thru timers and cloud reporting, plus repair services. Products include the NEXEO | HDX crew communication platform, the ZOOM Nitro timer with gamification and multi-store data, and support for voice AI ordering. It is sold to fast food chains and operators worldwide.

Last reviewed

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Home page of HME Drive-Thru's website
HME Drive-Thru's website on 30 September 2026
Best for
Quick-service restaurant chains, Operators adding or improving a drive-thru
Pricing
Quote only
Runs on
Web

Who it is for

  • Quick-service restaurant chains

    HME describes itself as a supplier to thousands of fast food restaurants, from large brands to local shops.

  • Operators adding or improving a drive-thru

    HME publishes guides for adding a drive-thru, optimising an existing lane and adding curbside or carryout.

  • Multi-store operators tracking speed of service

    ZOOM Nitro Data gives real-time and historical reports for one or all stores with a user hierarchy.

What it does

  • NEXEO | HDX crew communication platform

    Configurable headset system in three versions (NEXEO, NEXEO Pro, NEXEO Core) for drive-thru, curbside, walk-up and dine-in communication.

  • Integrated alerts to headsets

    Delivers alerts, such as drive-thru timer notices, to the right crew member's headset.

  • ClearSoundX noise cancellation

    AI-based noise and echo cancellation built for the NEXEO | HDX platform.

  • Voice AI ordering support

    NEXEO Pro is designed to work with a voice AI ordering provider and lets a crew member take over an order.

  • ZOOM Nitro drive-thru timer

    Shows real-time service times, bottlenecks, car counts and throughput, with POS integration and geofencing where available by brand.

  • ZOOM Nitro Gamification

    Contests, awards, prizes and avatars to motivate crews on speed-of-service goals.

  • ZOOM Nitro Leaderboard

    Ranks stores against each other on speed-of-service metrics in real time.

  • ZOOM Nitro Data

    Multi-store reporting, historical reports, store hierarchies and remote timer settings in HME CLOUD.

  • Nitro Vision AI

    Computer vision added to the ZOOM Nitro Timer to track drive-offs and mobile orders.

  • Equipment repair and maintenance agreement

    Repair of HME timers and headsets, and a fixed monthly maintenance agreement with 24-hour advance exchange.

Pricing

Pricing model
Quote only
Minimum contract
No long-term contract for the equipment maintenance agreement

HME publishes no prices for drive-thru systems; visitors are asked to request information. The maintenance agreement is described as a fixed monthly fee with no long-term contract, but no amount is stated.

Where and how it runs

Platforms
Web
Hardware
Wireless drive-thru headset systems (NEXEO | HDX, EOS | HD), ZOOM Nitro timer displays and vehicle detectors.

The vendor says its systems are installed in more than 140 countries but does not list them.

The company

Company
HM Electronics, Inc.
Founded
1971
Headquarters
Carlsbad, United States

Security and support

Support
Phone technical support with weekday and weekend hours, troubleshooting guides, user manuals, a training portal and equipment repair.

Listing details

Vendor
HM Electronics
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
hme.com

Alternatives to HME Drive-Thru

See all 14 in Drive-Thru Technology

  • Stream Digital Signage

    Stream is a US digital signage company that sells, installs and supports drive-thru systems and menu boards for restaurants.

    Listed as best for: Quick-service restaurants with a drive-thru; Multi-location restaurant and c-store brands.

  • Hi Auto

    Hi Auto is a voice AI order taker built only for quick-service drive-thrus.

    Listed as best for: Quick-service chains with drive-thrus; Franchise systems.

  • Presto

    Presto Voice is an AI voice assistant that takes orders at restaurant drive-thrus.

    Listed as best for: Quick-service chains with drive-thrus; Franchise groups.

  • Xenial Drive-Thru

    Xenial Drive-Thru is a set of drive-thru tools from Xenial, a Global Payments subsidiary that sells restaurant technology to enterprise quick-service chains.

    Runs on iOS, Android and Windows, against Web for HME Drive-Thru.

Compare HME Drive-Thru

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Prices
  • Named POS and voice AI integrations
  • Team size and funding
  • Security certifications
  • HME Now mobile app details
  • Names of customers

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. HME group home and addresshttps://www.hme.com/
  2. QSR division homehttps://www.hme.com/qsr/
  3. Company overviewhttps://www.hme.com/qsr/overview/
  4. NEXEO platformhttps://www.hme.com/qsr/drive-thru-headsets-NEXEO/
  5. Voice AIhttps://www.hme.com/qsr/drive-thru-voice-ai-ordering/
  6. ZOOM Nitrohttps://www.hme.com/qsr/zoom-nitro/
  7. Timerhttps://www.hme.com/qsr/zoom-nitro-drive-thru-timers/
  8. Gamificationhttps://www.hme.com/qsr/zoom-nitro-gamification/
  9. Data reportinghttps://www.hme.com/qsr/zoom-nitro-data/
  10. ClearSoundX and founding yearhttps://qsr.hme.com/clearsoundx
  11. Vision AIhttps://qsr.hme.com/zoom/visionai
  12. Maintenance agreementhttps://www.hme.com/qsr/support/drive-thru-equipment-maintenance/