Hi Auto

• Quick-service chains with drive-thrus

  The product is built specifically for drive-thrus and rolls out in stages from pilot to chain-wide.

• Franchise systems

  Franchisees can adjust menus, limited-time offers and regional promotions while the brand controls standards.

• Bilingual English and Spanish markets

  It handles English and Spanish orders.

Less suited to: Restaurants without a drive-thru. The vendor says it focuses 100% on the drive-thru.

• AI drive-thru order taking

  Takes drive-thru orders including substitutions and add-ons; the vendor claims 93% completion and 96% accuracy across about 1,000 stores.

• Human-in-the-loop fallback

  A trained human supervisor steps in when the AI is not confident, without the guest or crew noticing.

• Suggestive selling

  Scripts, voice and upsells can be tuned by daypart or promotion to raise average ticket.

• Franchisee menu and offer control

  Franchisees adjust menus, limited-time offers and regional offers within brand standards.

• Spanish-language ordering

  Handles Spanish and English orders.

• Operational visibility

  Surfaces item outages and early shutdowns, with manager dashboards for order metrics, uptime and usage.

• Digital menu board support

  Works with digital menu and order confirmation boards, including noisy environments.

• POS order injection

  Sends orders to the POS with full itemisation, modifiers and pricing, and syncs menu and price changes.

• Remote management and support

  24/7 remote monitoring, alerts and support by phone, text, email or ticket.

Pricing model

Quote only

No prices are published. The site offers a free consultation and a labour ROI calculator. Rollout runs in stages from pilot to chain-wide, which the FAQ puts at 90 to 120 days.

Loyalty

Sparkfly

Other

Microsoft Azure MarketplaceIntel edge hardware

The partners page describes POS, digital menu board, headset and payments integrations but shows the POS and hardware partners as logos without text names, so they are not listed here.

Customers in

United States, United Kingdom, New Zealand

Languages

English, Spanish

Hardware

Needs a POS, a drive-thru audio system and reliable internet. Installed by a network of certified installers, and optimised for Intel-powered edge devices.

The vendor says it operates in about 1,000 stores across 3 continents. The countries come from a press release naming Burger King New Zealand and Popeyes UK as customers, plus US brands on its own site.

Founded

2019

Headquarters

Tel Aviv (per the vendor careers page); Dayton, Ohio (per its funding release), Israel

Founders

Roy Baharav (CEO), Eyal Shapira (CTO), Zohar Zisapel (Co-Founder and Chairman, deceased)

Team size

About 100 people (per its April 2025 funding release)

Funding

• Series A, $15M, April 2025 (Delek Motors, Zisapel Family, Vasuki Tech Fund, Allied Group, Goldbell Investments, Meir Barel Group)

Customers named by the vendor

Bojangles, Lee's Famous Recipe Chicken, Checkers & Rally's, Burger King New Zealand, Popeyes UK

Security and compliance

Data on Microsoft Azure, encrypted in storage and transit; no customer PII retained (third-party certifications mentioned, none named)

Support

24/7/365 support by phone, text, email or ticket, with onboarding, staff training and real-time monitoring.

Built for

Bars, Cafés, Restaurants

Focus

Food-specific

Status

Active

Website

hi.auto

Also listed in

AI Assistants & Copilots for Food BusinessesQuick Service & Drive-Thru POSVoice AI & Phone Ordering

• Presto

  Presto Voice is an AI voice assistant that takes orders at restaurant drive-thrus.

  Listed as best for: Quick-service chains with drive-thrus; Franchise groups.

• Stream Digital Signage

  Stream is a US digital signage company that sells, installs and supports drive-thru systems and menu boards for restaurants.

  Names 19 integrations, against 3 for Hi Auto.

• Xenial Drive-Thru

  Xenial Drive-Thru is a set of drive-thru tools from Xenial, a Global Payments subsidiary that sells restaurant technology to enterprise quick-service chains.

  Names 1 integration, against 3 for Hi Auto.

• Delphi Display Systems

  Delphi Display Systems makes drive-thru and menu display hardware and software for quick-service restaurants: outdoor order confirmation screens, digital menu boards, drive-thru timing and analytics, wireless headsets and installation services.

  Listed as best for: Quick-service and fast-casual chains with drive-thrus; Franchisees running many drive-thru sites.

Side-by-side tables built from the same profile data.

• Hi Auto vs Stream Digital Signage
• Hi Auto vs Delphi Display Systems
• Hi Auto vs HME Drive-Thru
• Hi Auto vs Presto
• Hi Auto vs Xenial Drive-Thru
• Hi Auto vs HME Drive-Thru vs Stream Digital Signage
• Hi Auto vs Delphi Display Systems vs Stream Digital Signage vs Xenial Drive-Thru

These points were not confirmed when this page was written.

• Any price or contract term
• Named POS, headset and digital menu board partners (the vendor shows logos without names)
• Which security certifications it holds
• Legal entity name
• Conflicting scale claims: the site says both 60 million and 100 million-plus orders a year
• Headquarters: Tel Aviv on the careers page, Dayton, Ohio in the funding release

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepagehttps://hi.auto
2. Capabilitieshttps://hi.auto/product/
3. Team and scalehttps://hi.auto/company/about/
4. Customershttps://hi.auto/company/customers/
5. Integrationshttps://hi.auto/company/partners/
6. FAQ: security, rollout, supporthttps://hi.auto/resources/faqs/
7. Support channelshttps://hi.auto/support/
8. Tel Aviv headquartershttps://hi.auto/company/careers/
9. Series A releasehttps://www.prnewswire.com/news-releases/hi-auto-raises-15m-to-scale-conversational-ai-for-quick-service-restaurant-drive-thrus-302418279.html