Presto
Presto Voice is an AI voice assistant that takes orders at restaurant drive-thrus. It connects to the restaurant's existing POS and headset hardware, suggests add-on items and can run with or without human agents watching. Presto is sold to quick-service restaurant brands and franchise groups, and has recently joined the Toast partner ecosystem.
Last reviewed
- Best for
- Quick-service chains with drive-thrus, Franchise groups
- Pricing
- Quote only
- Runs on
- Web
Who it is for
Quick-service chains with drive-thrus
Presto focuses only on drive-thru order-taking and says it works with multiple QSR brands across the United States.
Franchise groups
A brand-level menu tool manages many locations at once, and Presto has rolled out to franchise groups such as Galardi Group (Wienerschnitzel).
Operators on Toast
Presto joined the Toast Partner Ecosystem so orders from voice AI can flow into the Toast POS and kitchen.
Less suited to: Restaurants without a drive-thru. Presto says it has moved to focus entirely on drive-thru voice AI.
What it does
Drive-thru voice order-taking
An AI voice assistant that takes drive-thru orders around the clock and acts as a virtual employee.
Range of automation modes
Runs as pure AI, supervised AI, unsupervised AI with agents on call, or agent-led with remote agents entering orders.
Upsell prompts
Suggests items based on the current order, time of day or season, and item upgrades such as toppings or premium proteins.
Menu unification
Converts differing restaurant menu data into one structured format so new locations and menu updates are deployed faster.
Brand-level menu management
Manage the menus of many locations at once rather than one site at a time.
Daypart greetings
Drive-thru greetings can be customised by daypart.
Hardware and POS integration
Connects with the existing POS, confirmation board and drive-thru speaker; Presto says installation takes a few hours.
Pricing
- Pricing model
- Quote only
Presto publishes no pricing; the site directs visitors to contact the team.
How it compares
Compared with the 6 products in Drive-Thru Technology that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 3 integrations. The median in this category is 2.
- Lists Web only. Among the 4 products in this category that state their platforms, 1 lists an iOS app and 1 lists an Android app.
- The category's 10 most-named integration partners are Toast, Bluejay, Canva, Clover, Deepgram, DRB, ElevenLabs, Figma, Focus, Genius. Of these, this product's listing names Toast, Bluejay, ElevenLabs.
Works with
- Other
- ElevenLabsBluejay
- Point of sale
- Toast
Presto says it works with existing POS, headset and drive-thru hardware but names only Toast as a POS integration. ElevenLabs and Bluejay are AI technology partners, not restaurant systems.
Where and how it runs
- Customers in
- United States
- Platforms
- Web
- Hardware
- Installs on the existing drive-thru hardware and POS; no new hardware is described.
Presto says it is expanding nationwide with US quick-service brands; it does not publish a country list.
The company
- Company
- Presto Phoenix, Inc.
- Founded
- 2008
- Headquarters
- San Mateo, United States
- Funding
- Undisclosed round, $10M, September 2026 (Remus Capital-affiliated investors, existing investors)
- Customers named by the vendor
- Galardi Group (Wienerschnitzel), Taco John's
Security and support
- Support
- The site gives a contact form and email. No support hours or plans are published.
Listing details
- Vendor
- Presto Automation
- Built for
- Bars, Cafés, Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- presto.com
Alternatives to Presto
See all 14 in Drive-Thru TechnologyHi Auto
Hi Auto is a voice AI order taker built only for quick-service drive-thrus.
Listed as best for: Quick-service chains with drive-thrus; Franchise systems.
Stream Digital Signage
Stream is a US digital signage company that sells, installs and supports drive-thru systems and menu boards for restaurants.
Names 19 integrations, against 3 for Presto.
Xenial Drive-Thru
Xenial Drive-Thru is a set of drive-thru tools from Xenial, a Global Payments subsidiary that sells restaurant technology to enterprise quick-service chains.
Runs on iOS, Android and Windows, against Web for Presto.
Delphi Display Systems
Delphi Display Systems makes drive-thru and menu display hardware and software for quick-service restaurants: outdoor order confirmation screens, digital menu boards, drive-thru timing and analytics, wireless headsets and installation services.
Listed as best for: Quick-service and fast-casual chains with drive-thrus; Franchisees running many drive-thru sites.
Compare Presto
What we could not confirm
These points were not confirmed when this page was written.
- Any price, contract term or free trial
- Which POS systems besides Toast are supported
- Languages the voice assistant can take orders in
- Employee count and other offices
- Security certifications and data handling details
- Vendor performance figures (95% non-intervention, 88% upsell offer rate, 6% revenue uplift) are unaudited vendor claims
- Names of the founders (the site names a co-founder and CEO but the 2008 MIT founders are not listed)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: positioning, customer quotes, vendor claimshttps://www.presto.com
- Presto Voice features and modeshttps://presto.com/voice-ai/
- Company history and focushttps://presto.com/presto-story/
- Leadershiphttps://presto.com/team/
- Funding, legal name, locationhttps://presto.com/presto-raises-10-million-to-accelerate-voice-ai-leadership/
- Toast integrationhttps://presto.com/presto-announces-integration-with-toast-to-expand-voice-ai-for-drive-thru-automation/
- Wienerschnitzel rollouthttps://presto.com/presto-announces-nationwide-expansion/