InSoft
InSoft Online is a German IT company that sells point-of-sale systems bundled with ERP, online store, mobile apps and payment terminals for several trades. For restaurants it offers a Windows or Android till, a waiter app, QR table ordering, a kitchen display or printer and menu screens, built for German tax rules (TSE). It is aimed at small and mid-sized venues.
Last reviewed

- Best for
- Medium and large full-service restaurants, Small restaurants and takeaways in Germany
- Pricing
- Quote / configured bundle
- Runs on
- Web, Windows, macOS, iOS, Android
Who it is for
Medium and large full-service restaurants
Windows till, waiter app, QR ordering at the table, kitchen printer or tablet and an order-ready screen sharing one live order.
Small restaurants and takeaways in Germany
An Android till that sends orders to a kitchen printer, with takeaway tickets and TSE-signed receipts.
Businesses that also run retail or a web shop
The same vendor covers restaurants, supermarkets, wholesale and e-commerce on one shared database.
What it does
Windows point of sale
Till for dine-in, takeaway and delivery with categories, number pad, cash management and Z-reports.
Android point of sale
Android till for table and takeaway orders with split bills, tips, TSE fiscal receipts and offline order queue.
Waiter app
Android handheld or tablet app for tableside ordering that sends only changed items to the right kitchen or bar printer.
QR table ordering
Guests scan a per-table code and order from their phone browser without installing an app, with optional pay-at-table.
Kitchen display and printer
Live ticket board with prep timers and station routing, or thermal kitchen printers, fed from the same order.
Menu screens (InSoft Screen)
Controls several digital menu boards from one dashboard, with per-screen products and templates.
Reports and Z-Bericht
Daily, monthly and custom-range sales reports by tax, product and table, plus TSE Z-reports.
Product and menu management
One catalog behind the till, waiter app, QR menu and printed menu, with label printing.
Offline operation
Android till keeps taking orders in a local queue when Wi-Fi drops.
Card payments at the till
Card payment through ZVT terminals or SumUp without re-keying the total.
Payment platform
Terminals, wallet, ledger and settlement for Apple Pay, Google Pay, Visa and Mastercard on Sunmi devices; the vendor calls it its flagship enterprise product.
Hardware shop
Printers, scanners, scales, cash drawers, Sunmi handhelds and kitchen screens sold with online prices.
System configurator
Six-question flow that returns a configured bundle and price for a chosen industry.
Pricing
- Pricing model
- Quote / configured bundle
- Minimum contract
- Agreed minimum term
- Renewal
- Renews for the same period unless cancelled with three months' notice
The restaurant pages show an "Order now" button labelled from EUR 1.00 for the small setup and from EUR 1,099.00 for the medium and large setup, without saying what these amounts cover or whether they recur. Other pages say request a quote, and a configurator returns a price after six questions. Hardware has published prices incl. VAT (thermal printer EUR 189, Sunmi V2 Pro EUR 329, KDS kitchen screen EUR 359). The terms describe subscriptions invoiced in advance for a minimum term.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 5 integrations. The median in this category is 8.
- One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.
Works with
- Accounting
- DATEV
- Other
- Odoo
- Payments
- SumUpApple PayGoogle Pay
The Android till also supports ZVT-protocol card terminals. The DATEV mention comes from a customer quote about exports; InSoft is described as an official Odoo partner. Sunmi is a hardware brand rather than an integration.
Where and how it runs
- Customers in
- Germany, Syria
- Languages
- English, German, Arabic
- Platforms
- Web, Windows, macOS, iOS, Android
- Apps
- InSoft Waiter App: Tableside ordering on phones and tablets. InSoft POS Android: Android till for restaurants and retail
- Hardware
- Runs on Windows, Linux and macOS computers, iPad and Android tablets, and Sunmi handhelds. Receipt and kitchen printers (ESC/POS, Sunmi, Bluetooth, LAN), cash drawers, scanners, scales and card terminals are sold in its shop.
The vendor does not list markets. Its branches are in Germany and Syria and its customers page places customer sites across Germany.
The company
- Founded
- 2018
- Headquarters
- Balingen, Germany
- Other offices
- Damascus, Syria
Security and support
- Security and compliance
- TSE fiscal receipts and Z-reports (German fiscal rules)
- Support
- Support runs through the vendor's German and Syrian branches; the contact page lists phone Monday to Friday 9:00 to 18:00 CET, WhatsApp and email with a reply within one business day. Training and data import are provided as agreed in the quotation.
Listing details
- Vendor
- InSoft Online
- Built for
- Restaurants
- Focus
- General-purpose, used in food businesses
- Status
- Active
- Website
- insoftonline.com
Alternatives to InSoft
See all 276 in Restaurant POSgastronovi
Gastronovi is a cloud-based, modular restaurant software suite from Germany.
Names 32 integrations, against 5 for InSoft.
APRO Kassensysteme
APRO is an Austrian point-of-sale system for restaurants, hotels, bars, cafes, canteens and food trucks.
Runs on Web, against Web, iOS, Android, Windows and macOS for InSoft.
EliteTeQ POS
EliteTeQ is a cloud point of sale with built-in inventory, purchasing, accounting and multi-branch reporting, sold to shops, supermarkets, pharmacies and food businesses.
Runs on Web, against Web, iOS, Android, Windows and macOS for InSoft.
Ancon
Ancon is a cloud-based point of sale system for restaurants, bars, cafes and hotels, made by Swedish company Ancon AB, which says it has been in the restaurant trade since 1998.
Runs on Web, against Web, iOS, Android, Windows and macOS for InSoft.
Compare InSoft
What we could not confirm
These points were not confirmed when this page was written.
- What the from EUR 1.00 and from EUR 1,099 Order now prices cover
- Subscription price per till or per month
- Legal entity name and registration
- Employee count
- Funding
- Security certifications beyond TSE
- Complete list of integrations: no accounting or delivery integration is listed by name on the product pages
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Company overview, industrieshttps://insoftonline.com/en
- Restaurant solution and pricing buttonhttps://insoftonline.com/en/solutions/restaurant
- Small restaurant setuphttps://insoftonline.com/en/solutions/restaurant/small
- Large restaurant setuphttps://insoftonline.com/en/solutions/restaurant/large
- Waiter apphttps://insoftonline.com/en/systems/waiter-app
- Windows POShttps://insoftonline.com/en/systems/pos-windows
- Android POS, TSE, SumUphttps://insoftonline.com/en/systems/pos-android
- Menu screenshttps://insoftonline.com/en/systems/screen
- Kitchen displayhttps://insoftonline.com/en/systems/kitchen-display
- QR orderinghttps://insoftonline.com/en/systems/qr-ordering
- Payment platformhttps://insoftonline.com/en/systems/payment-platform
- Hardware shop priceshttps://insoftonline.com/en/shop
- Customer pagehttps://insoftonline.com/en/customers
- Company historyhttps://insoftonline.com/en/about
- Offices and support hourshttps://insoftonline.com/en/contact
- Term and renewalhttps://insoftonline.com/en/legal/terms
- Configuratorhttps://insoftonline.com/en/build