Safefood 360°

Ideagen Safefood 360° (formerly sold as Safefood 360°) is cloud software for food manufacturers to run food safety and supplier quality management. It covers HACCP and food safety plans, audits, corrective actions, recalls, prerequisite programs, monitoring, document control and a supplier portal, with more than 35 modules aligned to GFSI, FSMA and retailer standards. It is now part of Ideagen and sold by quote.

Acquired by Ideagen; site brands it Ideagen Safefood 360°

Last reviewed

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Best for
Food manufacturers preparing for GFSI audits, Processors managing many suppliers
Pricing
Quote only
Runs on
Web

Who it is for

  • Food manufacturers preparing for GFSI audits

    Modules and workflows are built around BRCGS, SQF, FSSC, IFS and retailer standards.

  • Processors managing many suppliers

    A supplier portal handles self-assessments, audits, risk assessments and scorecards.

  • Bakeries, seafood, beverage and pet food producers

    The vendor has industry pages for bakeries, seafood processors, beverage manufacturers and pet food and animal feed.

  • Multi-site food groups

    An Enterprise tier adds API access, branding, an SLA and a dedicated customer success manager.

What it does

  • HACCP, PCP and food safety plans

    Builds HACCP, PCP, TACCP and vulnerability assessment plans with risk assessment models, decision trees and a customisable hazard database.

  • Corrective action, complaints and non-conformance

    Management modules for complaints handling, corrective action, non-conformances and management review.

  • Auditing

    Runs internal and supplier audits with configurable checklists, scoring and ratings; the vendor also sells an Audit Management 360 solution.

  • Recall and withdrawal management

    Module for managing product recalls and withdrawals.

  • Prerequisite programs

    Records cleaning, calibration, maintenance, pest control, glass and plastic control, medical screening, employee training and similar programs.

  • Monitoring

    Monitors production, batches and deliveries and alerts users in real time when results are out of specification; can connect to IoT devices.

  • Supplier management and portal

    Approves suppliers, collects documents and self-assessments, and tracks appraisal scorecards through a separate supplier portal.

  • Document control

    Version control, approval workflow, review reminders and notifications for controlled documents.

  • Business process builder

    A built-in tool for multi-step processes such as management of change and new product development, with tasks, deadlines and approvals.

  • Reporting, alerts and dashboards

    Over 100 standard report templates, scheduled reports, a configurable alerts engine and a separate StatusBI dashboards product.

  • Email discussions

    Lets users start a discussion from any record and reply from Outlook or another email client, with replies stored in the system.

  • Offline mobile audits

    Offline audit features on mobile devices.

Pricing

Pricing model
Quote only

The plans page lists FSMS Professional and FSMS Enterprise (food safety) and SQMS Professional and SQMS Enterprise (supplier quality), each with an Inquire button and no prices. Professional includes unlimited users and storage; Enterprise adds API access, custom branding, an SLA and a dedicated customer success manager. Demos are requested through forms.

How it compares

Compared with the 17 products in HACCP & Food Safety Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 2 integrations. The median in this category is 1.
  • Lists Web only. Among the 17 products in this category that state their platforms, 6 list an iOS app and 6 list an Android app.
  • The category's 10 most-named integration partners are ETI Bluetooth temperature probes, Azure Active Directory B2C, Brother, ConnectedFresh, Cooper-Atkins, ETI, GS1 US, Holifresh, Hygiena EnSURE Touch, JRI. Of these, this product's listing names Azure Active Directory B2C.

Works with

Other
Microsoft OutlookAzure Active Directory B2C

Enterprise customers get an open API. Single sign-on supports OAuth, OpenID Connect and SAML identity providers. Real-time monitoring can connect to IoT devices. No named business-system integrations are listed.

Where and how it runs

Customers in
United Kingdom, United States
Languages
English (US), English (UK), Spanish, Portuguese, Dutch, German, French, Chinese (Simplified), Finnish
Platforms
Web
Hardware
None required; runs in a browser and mobile devices with internet access.

The vendor lists no countries. The list comes from customer stories labelled UK and USA; other stories are labelled EU. The vendor has offices in Dublin and New York.

The company

Founded
2010
Headquarters
Dublin, Ireland
Other offices
New York
Customers named by the vendor
Butternut Box, Royal FrieslandCampina, Hofseth, Bluegrass Ingredients, Bakery Express of Central Florida, Santa Monica Seafood, Harrogate Spring Water, King Arthur Flour

Security and support

Security and compliance
SOC 2 Type 2, Encryption and multi-factor authentication, Daily geo-replicated backups on Microsoft Azure, Single sign-on via Azure AD B2C (OAuth, OpenID Connect, SAML)
Support
Technical support, customer success and professional services are offered; the vendor says 97% of support requests get a correct first response.

Listing details

Vendor
Ideagen
Built for
Food manufacturing, Restaurants, Wholesale
Focus
Food-specific
Status
Acquired
Website
safefood360.com

Alternatives to Safefood 360°

See all 26 in HACCP & Food Safety Management
  • FoodReady

    FoodReady is cloud software for food safety, quality and traceability, sold together with consulting from food safety specialists.

    Runs on Web and iOS, against Web for Safefood 360°.

  • Certdox

    Certdox is cloud-based food safety management software that keeps documents, audit records, supplier approvals, corrective actions and training records in one system.

    Names 1 integration, against 2 for Safefood 360°.

  • 3iVerify

    3iVerify is cloud software from Primority for food safety and supplier quality management.

    Listed as best for: Food manufacturers; Food retailers with large supply chains.

  • FoodDocs

    FoodDocs is a digital food safety management system for restaurants, cafes, food-to-go chains, care homes and other food businesses.

    Runs on Web, iOS and Android, against Web for Safefood 360°.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, contract term or free trial (all plans are inquiry only)
  • When Ideagen acquired Safefood 360° (the site shows Ideagen branding and copyright but no date)
  • Team size, funding and founders
  • Countries where it is sold
  • Whether native iOS or Android apps exist (the site says mobile access and offline audits but names no app)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: Ideagen branding, features, customershttps://safefood360.com
  2. Abouthttps://safefood360.com/about-safefood-360/
  3. Module list and standardshttps://safefood360.com/modules/
  4. Plans and featureshttps://safefood360.com/general/plans/
  5. Supplier quality featureshttps://safefood360.com/supplier-quality-management-solution/
  6. Security, SSO, platformhttps://safefood360.com/platform-and-data-security/
  7. Languages, founding yearhttps://safefood360.com/available-languages/
  8. Standards supportedhttps://safefood360.com/major-global-standards/
  9. Officeshttps://safefood360.com/contact-us/
  10. Supporthttps://safefood360.com/support/technical-services/
  11. Customer successhttps://safefood360.com/support/customer-success/
  12. Customer testimonialshttps://safefood360.com/testimonials/