ScanQueue

ScanQueue is cloud queue and waitlist software where customers join a queue by scanning a QR code, then wait anywhere and get notified by WhatsApp, SMS or email when it is their turn. Staff run the list from a web dashboard or a free mobile app. It is sold to restaurants, cafes, barbershops, clinics and event venues, and has a free plan.

Last reviewed

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Home page of ScanQueue's website
ScanQueue's website on 30 September 2026
Best for
Restaurants and cafes with walk-in waitlists, Small cafes and food stalls taking QR orders
Pricing
From USD 49 per month
Runs on
Web, iOS, Android

Who it is for

  • Restaurants and cafes with walk-in waitlists

    Guests join by QR code with party size and get a message when the table is ready, replacing paper lists.

  • Small cafes and food stalls taking QR orders

    Growth and higher plans add QR ordering and pickup through the business's own Square account.

  • Events and pop-ups with a capacity cap

    Live Capacity counts people in and out by QR code against a cap.

What it does

  • QR code check-in

    Customers scan a printed QR code and join the queue in their phone browser with no app or account.

  • Live position and wait time

    Customers see their place in line and an estimated wait on their phone.

  • WhatsApp, SMS and voice alerts

    Notifies customers on WhatsApp first with SMS fallback, and voice calls are offered as a custom option.

  • Staff dashboard

    Staff call, reorder, seat and serve customers from any device, with all screens in sync.

  • Staff mobile app

    A free iPhone, iPad and Android app to call the next customer, add walk-ins and check in bookings.

  • Analytics

    Shows busy times, average wait times and no-show rates.

  • Online booking and reminders

    Bookings and walk-ins run in one queue on the Growth plan and above.

  • Online ordering with Square

    Guests order and pay from a QR code through the business's Square account, and staff work a live order board.

  • Live Capacity

    A QR-based people counter that shows occupancy against a cap, with entry and exit codes.

  • Multi-location support

    Available on the Pro plan and above.

  • Customer form and party size

    Custom check-in forms, including party size and seating preference for restaurants.

Pricing

Starting price
From USD 49 per month
Pricing model
Freemium
Minimum contract
None (no lock-in contracts)
Renewal
Monthly; upgrade, downgrade or cancel from the dashboard
Free plan
Yes
Free trial
Yes

Starter is free for up to 10 customers a day. Paid plans are billed monthly (annual billing saves 15%): Essential 49 USD (100 customers a day), Growth 99 USD (500 a day, online booking and ordering), Pro 249 USD (2,000 a day, multi-location) and Enterprise 499 USD (unlimited, white-label). There is no setup fee or lock-in contract. Voice call notifications are a custom add-on.

Works with

Other
WhatsApp
Payments
Square

ScanQueue says it runs alongside existing CRM, POS or booking systems and offers API access on Enterprise plans on request.

Where and how it runs

Platforms
Web, iOS, Android
Apps
ScanQueue staff app: Call customers, add walk-ins and check in bookings from the floor
Hardware
None needed; customers use their own phones and staff use existing devices. A printed QR code is placed at the entrance.

The about page says businesses in more than 60 countries have a live queue, without naming them. The vendor is based in Australia and lists a US phone number.

The company

Company
Tugadot Pty Ltd
Founded
2025
Headquarters
Gold Coast, Australia
Founders
Fernando Mendes
Customers named by the vendor
160over90, Avantgarde, Exhibition Hub, In2Ideas

Security and support

Security and compliance
Data encrypted in transit; payments for plans processed by Stripe (no certification named)
Support
Email support on all plans with a stated 6-hour response, priority support on Pro and above, and 24/7 live chat. Free onboarding is offered on all plans.

Listing details

Built for
Restaurants, Food retail
Focus
General-purpose, used in food businesses
Status
Active
Website
scanqueue.com

Alternatives to ScanQueue

See all 22 in Waitlist & Queue Management

  • TablesReady

    TablesReady is a cloud waitlist and queue app that texts guests when their table is ready.

    Starts at USD 39 per month, billed annually, against USD 49 per month for ScanQueue. The two prices are quoted on different terms.

  • Waitlist Me

    Waitlist Me is a waitlist, reservation and table management app that runs on iPad, iPhone, Android and the web.

    Starts at USD 27.99 per month, billed annually, against USD 49 per month for ScanQueue. The two prices are quoted on different terms.

  • Tabling

    Tabling (Korean: 테이블링) is a South Korean restaurant service that combines an on-site waitlist, reservation board, vacant-table claiming and QR/NFC table ordering for restaurants, with a consumer app where diners find and queue for those venues.

    Listed as best for: Restaurants in South Korea with queues; Venues that want exposure on Naver.

  • Waittable

    Cloud platform for restaurants with online waitlist management, reservations, table management and CRM.

Compare ScanQueue

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Interface languages
  • Country list
  • Independent security certifications
  • Named restaurant customers

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homehttps://scanqueue.com/
  2. Pricinghttps://scanqueue.com/pricing
  3. Companyhttps://scanqueue.com/about
  4. Workflowshttps://scanqueue.com/how-it-works
  5. FAQhttps://scanqueue.com/faq
  6. Online orderinghttps://scanqueue.com/online-ordering
  7. Staff apphttps://scanqueue.com/mobile-app
  8. Live Capacityhttps://scanqueue.com/live-capacity
  9. WhatsApphttps://scanqueue.com/whatsapp-queue-notifications
  10. Supporthttps://scanqueue.com/contact