Waitlist Me
Waitlist Me is a waitlist, reservation and table management app that runs on iPad, iPhone, Android and the web. Staff add guests, and guests get text or phone notifications when their table is ready, so they need no app of their own. It is sold on a monthly subscription to restaurants and to other businesses with waiting customers such as salons and clinics.
Last reviewed

- Best for
- Restaurants replacing paper lists or pagers, Small venues that want published, low prices
- Pricing
- From USD 27.99 per month, billed annually
- Runs on
- Web, iOS, Android
Who it is for
Restaurants replacing paper lists or pagers
Adds guests on a tablet, texts them when it is their turn and lets them check the wait from their phone.
Small venues that want published, low prices
Three paid tiers with published prices, no contracts and a free version to try.
Non-restaurant businesses with queues
The site lists salons, clinics, gyms, car repair and many other business types alongside restaurants.
What it does
Waitlist view
Add guests with party size and estimated wait, and see the live list.
Text and call notifications
Send a text or automated call when a table is ready; templates can be customised.
Reservations calendar
Schedule future reservations or appointments and see today's bookings in the waitlist view.
Self check-in and add-yourself widget
Guests can check the wait and add themselves from a phone or website widget, and a kiosk mode is offered.
Two-way texting
Guests can reply to a notification so staff know whether they are on their way.
Table and resource management
Assign parties to tables or other resources, with sections, layouts and availability tracking.
Predictive wait estimates
Wait estimates by party size based on past data.
Reports and analytics
In-app statistics and downloadable reports on activity, demographics, loyalty and party size, plus weekly email summaries.
Feedback surveys and text ratings
Automated post-visit surveys and reply-by-text ratings.
Smart floorplans
Floorplan views, spatial sections and multi-room layouts on the top plan.
Local phone number
Text guests from a chosen local number, with calls forwarded to the venue.
Multi-location management
Subscriptions include multi-device syncing and multi-location management.
Pricing
- Starting price
- From USD 27.99 per month, billed annually
- Pricing model
- Subscription per location
- Minimum contract
- None (no contracts, per the vendor)
- Renewal
- Monthly or annual; can cancel or downgrade from the account page
- Free plan
- Yes
US plans are Premium $34.99 per month ($27.99 per month billed annually), Pro $59.99 ($47.99 annually) and Platinum $99.99 ($79.99 annually). They bundle 1,000, 2,500 and 5,000 notifications a month, with extra ones at $0.02 each. The site says there are no contracts, set-up costs or hidden fees, and mentions a free version. Other countries have separate plans from $8 per month, with texts billed separately.
Works with
- Point of sale
- Square
The only named integration is Square customer sync in the iPad app. An API is offered on the Platinum plan for enterprise customers.
Where and how it runs
- Available in
- United States, Canada, Australia, Mexico, New Zealand, South Africa
- Platforms
- Web, iOS, Android
- Apps
- Waitlist Me: Waitlist, reservations and table management for staff
- Hardware
- Needs an iPad, iPhone, Android phone or tablet, or a computer with an internet connection.
These are the countries in the site's selector and international plans page, which says it is available in selected countries. The pricing page says it is used in over 50 countries.
The company
- Company
- Waitlist Me, Inc.
- Founded
- 2012
- Headquarters
- Charleston, United States
- Customers named by the vendor
- Red Robin International
Security and support
- Support
- Support by email and a Report Issue feature in the app settings; a knowledge base is linked. No support hours are published.
Listing details
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- waitlist.me
Alternatives to Waitlist Me
See all 22 in Waitlist & Queue ManagementTablesReady
TablesReady is a cloud waitlist and queue app that texts guests when their table is ready.
Starts at USD 39 per month, billed annually, against USD 27.99 per month, billed annually for Waitlist Me.
ScanQueue
ScanQueue is cloud queue and waitlist software where customers join a queue by scanning a QR code, then wait anywhere and get notified by WhatsApp, SMS or email when it is their turn.
Starts at USD 49 per month, against USD 27.99 per month, billed annually for Waitlist Me. The two prices are quoted on different terms.
Tabling
Tabling (Korean: 테이블링) is a South Korean restaurant service that combines an on-site waitlist, reservation board, vacant-table claiming and QR/NFC table ordering for restaurants, with a consumer app where diners find and queue for those venues.
Listed as best for: Restaurants in South Korea with queues; Venues that want exposure on Naver.
Waittable
Cloud platform for restaurants with online waitlist management, reservations, table management and CRM.
Compare Waitlist Me
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Whether the free version is still offered (the pricing page mentions it, the FAQ lists Free)
- Which features the free plan includes
- Integrations other than Square
- Security certifications and data hosting
- Employee count and funding
- Interface languages
- App store listings
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage, entry price, customer quotehttps://waitlist.me/
- US plans and featureshttps://waitlist.me/pricing
- Countries and non-US planshttps://waitlist.me/international_plans
- Billing, devices, Squarehttps://waitlist.me/faq
- Core waitlist featureshttps://waitlist.me/waitlist-app
- Premium featureshttps://waitlist.me/premium
- Pro featureshttps://waitlist.me/pro-features
- Company historyhttps://waitlist.me/about
- Address and supporthttps://waitlist.me/contacts
- Press coveragehttps://waitlist.me/press