Waitlist Me

Waitlist Me is a waitlist, reservation and table management app that runs on iPad, iPhone, Android and the web. Staff add guests, and guests get text or phone notifications when their table is ready, so they need no app of their own. It is sold on a monthly subscription to restaurants and to other businesses with waiting customers such as salons and clinics.

Last reviewed

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Home page of Waitlist Me's website
Waitlist Me's website on 30 September 2026
Best for
Restaurants replacing paper lists or pagers, Small venues that want published, low prices
Pricing
From USD 27.99 per month, billed annually
Runs on
Web, iOS, Android

Who it is for

  • Restaurants replacing paper lists or pagers

    Adds guests on a tablet, texts them when it is their turn and lets them check the wait from their phone.

  • Small venues that want published, low prices

    Three paid tiers with published prices, no contracts and a free version to try.

  • Non-restaurant businesses with queues

    The site lists salons, clinics, gyms, car repair and many other business types alongside restaurants.

What it does

  • Waitlist view

    Add guests with party size and estimated wait, and see the live list.

  • Text and call notifications

    Send a text or automated call when a table is ready; templates can be customised.

  • Reservations calendar

    Schedule future reservations or appointments and see today's bookings in the waitlist view.

  • Self check-in and add-yourself widget

    Guests can check the wait and add themselves from a phone or website widget, and a kiosk mode is offered.

  • Two-way texting

    Guests can reply to a notification so staff know whether they are on their way.

  • Table and resource management

    Assign parties to tables or other resources, with sections, layouts and availability tracking.

  • Predictive wait estimates

    Wait estimates by party size based on past data.

  • Reports and analytics

    In-app statistics and downloadable reports on activity, demographics, loyalty and party size, plus weekly email summaries.

  • Feedback surveys and text ratings

    Automated post-visit surveys and reply-by-text ratings.

  • Smart floorplans

    Floorplan views, spatial sections and multi-room layouts on the top plan.

  • Local phone number

    Text guests from a chosen local number, with calls forwarded to the venue.

  • Multi-location management

    Subscriptions include multi-device syncing and multi-location management.

Pricing

Starting price
From USD 27.99 per month, billed annually
Pricing model
Subscription per location
Minimum contract
None (no contracts, per the vendor)
Renewal
Monthly or annual; can cancel or downgrade from the account page
Free plan
Yes

US plans are Premium $34.99 per month ($27.99 per month billed annually), Pro $59.99 ($47.99 annually) and Platinum $99.99 ($79.99 annually). They bundle 1,000, 2,500 and 5,000 notifications a month, with extra ones at $0.02 each. The site says there are no contracts, set-up costs or hidden fees, and mentions a free version. Other countries have separate plans from $8 per month, with texts billed separately.

Works with

Point of sale
Square

The only named integration is Square customer sync in the iPad app. An API is offered on the Platinum plan for enterprise customers.

Where and how it runs

Available in
United States, Canada, Australia, Mexico, New Zealand, South Africa
Platforms
Web, iOS, Android
Apps
Waitlist Me: Waitlist, reservations and table management for staff
Hardware
Needs an iPad, iPhone, Android phone or tablet, or a computer with an internet connection.

These are the countries in the site's selector and international plans page, which says it is available in selected countries. The pricing page says it is used in over 50 countries.

The company

Company
Waitlist Me, Inc.
Founded
2012
Headquarters
Charleston, United States
Customers named by the vendor
Red Robin International

Security and support

Support
Support by email and a Report Issue feature in the app settings; a knowledge base is linked. No support hours are published.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
waitlist.me
  • TablesReady

    TablesReady is a cloud waitlist and queue app that texts guests when their table is ready.

    Starts at USD 39 per month, billed annually, against USD 27.99 per month, billed annually for Waitlist Me.

  • ScanQueue

    ScanQueue is cloud queue and waitlist software where customers join a queue by scanning a QR code, then wait anywhere and get notified by WhatsApp, SMS or email when it is their turn.

    Starts at USD 49 per month, against USD 27.99 per month, billed annually for Waitlist Me. The two prices are quoted on different terms.

  • Tabling

    Tabling (Korean: 테이블링) is a South Korean restaurant service that combines an on-site waitlist, reservation board, vacant-table claiming and QR/NFC table ordering for restaurants, with a consumer app where diners find and queue for those venues.

    Listed as best for: Restaurants in South Korea with queues; Venues that want exposure on Naver.

  • Waittable

    Cloud platform for restaurants with online waitlist management, reservations, table management and CRM.

What we could not confirm

These points were not confirmed when this page was written.

  • Whether the free version is still offered (the pricing page mentions it, the FAQ lists Free)
  • Which features the free plan includes
  • Integrations other than Square
  • Security certifications and data hosting
  • Employee count and funding
  • Interface languages
  • App store listings

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, entry price, customer quotehttps://waitlist.me/
  2. US plans and featureshttps://waitlist.me/pricing
  3. Countries and non-US planshttps://waitlist.me/international_plans
  4. Billing, devices, Squarehttps://waitlist.me/faq
  5. Core waitlist featureshttps://waitlist.me/waitlist-app
  6. Premium featureshttps://waitlist.me/premium
  7. Pro featureshttps://waitlist.me/pro-features
  8. Company historyhttps://waitlist.me/about
  9. Address and supporthttps://waitlist.me/contacts
  10. Press coveragehttps://waitlist.me/press