Snoonu

Snoonu is a consumer delivery marketplace and super app in Qatar, also offered in Kuwait and Oman, covering restaurant delivery and takeaway, groceries, pharmacy, flowers and other shops. Restaurants join as partner merchants, receive orders through the Snoonu Portal and set their own menu and opening hours, and Snoonu's own riders handle delivery. This profile covers the restaurant-facing side.

Last reviewed

Visit website
Home page of Snoonu's website
Snoonu's website on 30 September 2026
Best for
Restaurants and cafes in Qatar wanting delivery demand, Food businesses in Kuwait and Oman
Pricing
Commission (not published)
Runs on
Web, iOS, Android

Who it is for

  • Restaurants and cafes in Qatar wanting delivery demand

    Restaurants appear in Snoonu's consumer app and website, which offers delivery and takeaway ordering.

  • Food businesses in Kuwait and Oman

    The App Store listing says the app operates in Qatar, Kuwait and Oman; merchant availability in each country is not confirmed.

Less suited to: Businesses outside Qatar, Kuwait and Oman, and operators wanting a white-label ordering system for their own website; Snoonu is a consumer marketplace.

What it does

  • Restaurant delivery and takeaway listings

    Restaurants are listed for consumer delivery and takeaway in the Snoonu app and website.

  • Snoonu Portal for merchants

    A merchant app with an embedded web app, used to accept incoming orders and check order status.

  • Menu and opening-hours management

    Merchants set their menu items, descriptions and prices, and their working hours, in the Snoonu Portal.

  • Merchant Defect Dashboard

    A dashboard in the merchant portal showing chargebacks, supporting evidence and case status for customer refunds and credits.

  • Evidence-based chargeback rules

    Merchant-related defects such as wrong or missing items can be charged back to the merchant with evidence, while late-rider issues are absorbed by Snoonu, per its merchant terms.

  • Snoonu riders and delivery

    Delivery is done by delivery partners appointed through the platform.

  • Grocery, pharmacy, flowers and marketplace categories

    Beyond restaurants, the app covers supermarkets, pharmacy, flowers and gifts, a general goods market and event booking.

  • Arabic and English

    The website and app are available in Arabic and English.

Pricing

Pricing model
Commission (not published)

Snoonu publishes no merchant fees on the vendor's site. Its merchant terms say chargebacks can be netted against merchant payouts and amounts are in Qatari riyals.

Where and how it runs

Available in
Qatar, Kuwait, Oman
Languages
English, Arabic
Platforms
Web, iOS, Android
Apps
Snoonu: Consumer super app for food delivery, groceries and other services

The App Store listing says the app operates in Qatar, Kuwait and Oman; the merchant terms are governed by Qatari law.

The company

Company
Snoonu LLC
Registration
CR No. 130559 (Qatar)
Headquarters
Qatar
Customers named by the vendor
SALT, PRYM, Oakberry Acai Bowls, Shawarma El Khebbez, IZU, Trapani, 4A Burger, Al Mandarin, The Village, Novo Cinemas

Security and support

Support
A customer support phone line (+974 44302000) is listed; merchant support channels are not stated on the vendor's site.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
snoonu.com

Alternatives to Snoonu

See all 55 in Delivery Marketplace

  • Talabat for Partners

    Talabat for Partners is the restaurant-facing side of talabat, a food and grocery delivery marketplace in the Middle East and North Africa.

    Listed as best for: Restaurants and food shops in talabat markets that want delivery orders; Venues that also want dine-in customers.

  • Keeta

    Keeta is a food delivery marketplace run by Meituan's international arm.

    Runs on Web, against Web, iOS and Android for Snoonu.

  • Uber Eats Manager

    Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

    Runs on Web, against Web, iOS and Android for Snoonu.

  • Grubhub for Restaurants

    Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace.

    Listed as best for: Independent restaurants wanting delivery and pickup orders; Restaurants that want a commission-free direct ordering site.

Compare Snoonu

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Commission rates and any merchant fees, contract terms and onboarding steps
  • Founding year, headquarters city, funding and team size
  • Whether merchants can integrate a POS
  • Whether restaurants outside Qatar can join in Kuwait and Oman
  • Security certifications
  • Which platforms the Snoonu Portal runs on
  • Partner sign-up details (join.snoonu.com)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Home: listings, brands, support linehttps://snoonu.com/
  2. Merchant terms and Snoonu Portalhttps://snoonu.com/page/merchant-terms
  3. Legal entity, delivery partnershttps://snoonu.com/page/terms-and-conditions
  4. App Store listing: countries, categorieshttps://apps.apple.com/qa/app/snoonu-%D8%B3%D9%86%D9%88%D9%86%D9%88-food-shopping/id1457458384
  5. Google Play listinghttps://play.google.com/store/apps/details?id=com.snoonu.customerapp
  6. Privacy policyhttps://snoonu.com/page/privacy-policy