GrabMerchant vs Snoonu
GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Snoonu is a consumer delivery marketplace and super app in Qatar, also offered in Kuwait and Oman, covering restaurant delivery and takeaway, groceries, pharmacy, flowers and other shops. Both are listed under Delivery Marketplace. Where the profiles show a difference, it is in audience and countries covered.
Key differences
audience
Not every audience is shared. Entries that only one product lists: GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia; Snoonu: Restaurants and cafes in Qatar wanting delivery demand.
countries covered
On geography, GrabMerchant names 8 countries and Snoonu names 3 countries. No country appears in every list.
Side by side
| Field | GrabMerchant | Snoonu |
|---|---|---|
| What it is | GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). | Snoonu is a consumer delivery marketplace and super app in Qatar, also offered in Kuwait and Oman, covering restaurant delivery and takeaway, groceries, pharmacy, flowers and other shops. |
| Best for | Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app | Restaurants and cafes in Qatar wanting delivery demand; Food businesses in Kuwait and Oman |
| Pricing model | Percentage of sales (commission not published) | Commission (not published) |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Countries | Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 more | Kuwait, Oman, Qatar |
| Languages | English, Malay | Arabic, English |
| Number of integrations | 4 | Not published |
| Certifications | Not published | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | Not published |
| Headquarters | Not published | Qatar |
| Owner | Grab | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
No partner appears in every list.
Named only by GrabMerchant
- EasyStore
- Magento
- Shopify
- WooCommerce
Named only by Snoonu
Snoonu does not name any integrations in the material we reviewed.
Which to choose
GrabMerchant
Choose GrabMerchant if your business matches one of the audiences it is listed for: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.
Snoonu
Choose Snoonu if your business matches one of the audiences it is listed for: Restaurants and cafes in Qatar wanting delivery demand; Food businesses in Kuwait and Oman.
Our profile lists a weaker fit: Businesses outside Qatar, Kuwait and Oman, and operators wanting a white-label ordering system for their own website; Snoonu is a consumer marketplace.
What we could not confirm
GrabMerchant
- Commission rate, fees and ad prices
- Contract term and renewal
- POS and third-party integrations for restaurants
- Founding year, headquarters, funding and employee count of Grab
- Security certifications
- App Store and Google Play listings (App Store request was rate limited)
- Which countries offer GrabMerchant
Snoonu
- Commission rates and any merchant fees, contract terms and onboarding steps
- Founding year, headquarters city, funding and team size
- Whether merchants can integrate a POS
- Whether restaurants outside Qatar can join in Kuwait and Oman
- Security certifications
- Which platforms the Snoonu Portal runs on
- Partner sign-up details (join.snoonu.com)
Go further
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
GrabMerchant, reviewed 29 September 2026
- Merchant site homehttps://merchant.grab.com/en-my
- GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
- Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
- Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
- AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
- Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
- Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
- Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
- GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
- Countrieshttps://www.grab.com/my/locations/
- Company pagehttps://www.grab.com/my/about/
Snoonu, reviewed 29 September 2026
- Home: listings, brands, support linehttps://snoonu.com/
- Merchant terms and Snoonu Portalhttps://snoonu.com/page/merchant-terms
- Legal entity, delivery partnershttps://snoonu.com/page/terms-and-conditions
- App Store listing: countries, categorieshttps://apps.apple.com/qa/app/snoonu-%D8%B3%D9%86%D9%88%D9%86%D9%88-food-shopping/id1457458384
- Google Play listinghttps://play.google.com/store/apps/details?id=com.snoonu.customerapp
- Privacy policyhttps://snoonu.com/page/privacy-policy

