Grubhub for Restaurants

Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace. A restaurant lists on the Grubhub apps and website, manages orders, menu and promotions in the Grubhub for Merchants portal, and can add a free branded ordering site (Grubhub Direct). Pricing is a commission per order, with no listing or maintenance fee.

Sold by Just Eat Takeaway.com to Wonder, completed Jan 2025 (JET newsroom).

Last reviewed

Visit website
Home page of Grubhub for Restaurants's website
Grubhub for Restaurants's website on 30 September 2026
Best for
Independent restaurants wanting delivery and pickup orders, Restaurants that want a commission-free direct ordering site
Pricing
Percentage of sales
Runs on
Web, iOS, Android

Who it is for

  • Independent restaurants wanting delivery and pickup orders

    Listing costs nothing up front and has no cancellation fee; you choose Grubhub's drivers, your own, or a mix.

  • Restaurants that want a commission-free direct ordering site

    Marketplace restaurants can launch Grubhub Direct, a branded ordering site, at no extra fee.

  • Restaurants that already run their own ordering channel

    Grubhub Connect lets Grubhub's drivers fulfil orders that come from the restaurant's own channels.

  • National and multi-unit brands with POS or middleware

    Direct POS and middleware integrations send Grubhub orders to the kitchen and keep menus in sync.

What it does

  • Marketplace listing

    Places the restaurant on the Grubhub apps and website, with a marketplace ordering link.

  • Grubhub for Merchants portal

    Manages hours, menu, promotions and orders across the Marketplace listing and the Direct site in one place.

  • Performance data and recommendations

    Shows listing performance with data-driven insights and personalised recommendations.

  • Review responses

    Premium-tier partners can reply to customer ratings and reviews from the portal.

  • Grubhub Direct

    A branded, commission-free online ordering site that imports the menu, photos and logo from Marketplace and gives free download of customer data.

  • Ads (Sponsored Listings)

    Pay-per-click placement in high-traffic spots such as the homepage and search results, with a monthly budget and scheduling.

  • Promotions

    Custom discounts and limited-time deals with a monthly budget.

  • Loyalty programmes

    Tailored loyalty offers to bring diners back.

  • Delivery options

    Grubhub Delivery, self-delivery or supplemental delivery beyond the restaurant's own boundaries or at busy times; pickup is always available.

  • Grubhub Connect

    Grubhub drivers deliver orders taken through the restaurant's own POS or middleware, under the restaurant's brand.

  • POS and middleware integration

    Orders from Grubhub go straight to the POS and menu changes made in the POS update on Grubhub.

  • APIs for developers

    Grubhub APIs let a restaurant's developers or a technology partner build Grubhub into their own systems.

  • Free photo shoot and welcome kit

    A free menu photo shoot and a welcome kit with tamper-evident stickers and marketing materials.

  • Restaurant success manager

    The vendor says restaurants get a dedicated success manager plus a team of care agents.

Pricing

Pricing model
Percentage of sales
Minimum contract
None stated; the vendor says there is no long-term commitment
Renewal
No cancellation fees

No up-front, platform or maintenance fees. Basic is a 5% marketing commission; Plus is 15%; All-access is 20%, with more exposure and support at higher tiers. Grubhub Delivery is added at a delivery fee that starts at 10%. Payment processing fees are not included. New York City has separate pricing. Grubhub Direct is free for eligible Marketplace restaurants.

How it compares

Compared with the 39 products in Delivery Marketplace that have a profile on this site. These figures describe the category. They are not a recommendation.

  • One of 24 products in this category with an iOS app. One of 25 products in this category with an Android app. 37 products in this category state their platforms.
  • The category's 10 most-named integration partners are Chowly, Cuboh, Deliverect, Otter, Checkmate, Clover, Lightspeed, MOBI, MYR, NovaDine. Of these, this product's listing names Chowly, Cuboh, Deliverect, Otter, Checkmate, Clover, Lightspeed.

Works with

Loyalty
Paytronix

The page shows partner logos without categories; types are assigned from what each product is known for. Grubhub says it supports most popular POS and ordering systems and will work with a provider it does not yet support.

Where and how it runs

Platforms
Web, iOS, Android
Apps
Grubhub for Restaurants: Merchant app for viewing and managing Grubhub orders
Hardware
Orders can be managed on a free tablet, the restaurant's own device or through a POS integration.

The merchant site does not state which countries Grubhub serves; it mentions New York City pricing and city pages for Boston, Chicago, New York and Philadelphia.

The company

Company
Grubhub Inc.
Founded
2004
Headquarters
Chicago, United States
Founders
Matt Maloney, Mike Evans
Customers named by the vendor
Honeybee Burger, Del Taco, Scoop DeVille, Janik's Cafe, Pig and Khao

Security and support

Support
The vendor lists on-demand account support, a 24/7 customer service team for live orders and a dedicated restaurant success manager.

Listing details

Vendor
Grubhub
Built for
Restaurants, Cafés, Ghost kitchens
Focus
Food-specific
Status
Active
Website
get.grubhub.com

Alternatives to Grubhub for Restaurants

See all 55 in Delivery Marketplace
  • Uber Eats Manager

    Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

    Runs on Web, against Web, iOS and Android for Grubhub for Restaurants.

  • SkipTheDishes Restaurant Partner

    SkipTheDishes (Skip) is a Canadian food delivery marketplace, and its partner programme lets restaurants and other businesses list on the Skip app for delivery or pickup.

    Names 13 integrations, against 24 for Grubhub for Restaurants.

  • DoorDash Merchant

    DoorDash for Merchants is the restaurant-facing side of DoorDash: a listing on the DoorDash delivery and pickup marketplace, plus a Merchant Portal and optional tools for direct online ordering, marketing, loyalty and reservations.

    Names 3 integrations, against 24 for Grubhub for Restaurants.

  • GrabMerchant

    GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart).

    Names 4 integrations, against 24 for Grubhub for Restaurants.

What we could not confirm

These points were not confirmed when this page was written.

  • Countries where Grubhub for Restaurants is sold
  • Which POS integrations are available to which restaurant type or region
  • Payment processing fee amount (the pricing page says fees are not included)
  • Interface languages and security certifications
  • Employee count
  • Founding year, founders and headquarters come from Wikipedia, not a vendor page

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: offer, success manager, storieshttps://get.grubhub.com
  2. Plans and commission rateshttps://get.grubhub.com/grubhub-pricing-and-fees/
  3. Marketplace, welcome kit, tablethttps://get.grubhub.com/products/marketplace/
  4. Merchant portal featureshttps://get.grubhub.com/products/merchant-portal/
  5. Grubhub Directhttps://get.grubhub.com/products/grubhub-direct/
  6. Grubhub Connecthttps://get.grubhub.com/products/grubhub-connect/
  7. Ads, promotions, loyaltyhttps://get.grubhub.com/products/marketing-tools/
  8. POS and middleware partner logos, APIshttps://get.grubhub.com/products/tech-integrations/
  9. Who Grubhub serveshttps://get.grubhub.com/products/business-types/
  10. Payments, cancellation, supporthttps://get.grubhub.com/faq/
  11. iOS merchant app listinghttps://apps.apple.com/us/app/grubhub-for-restaurants/id1543717760
  12. Google Play merchant app listinghttps://play.google.com/store/apps/details?id=com.grubhub.android.gfr&hl=en_US
  13. Sale of Grubhub to Wonder completedhttps://newsroom.justeattakeaway.com/en-WW/245724-just-eat-takeaway-com-completes-sale-of-grubhub/
  14. Founding year, founders, headquartershttps://en.wikipedia.org/wiki/Grubhub