SweetStream

SweetStream is web-based order management software for cake makers. It tracks each cake from enquiry and quote through to confirmed order, deposit, balance and delivery or collection date, and keeps customer records, consultations and production tasks in one place. It is aimed at solo cake makers, home bakers and small cake studios.

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Home page of SweetStream's website
SweetStream's website on 30 September 2026
Best for
Solo cake makers and home bakers, Small cake studios and bakeries with a few staff
Pricing
From GBP 15 per month
Runs on
Web

Who it is for

  • Solo cake makers and home bakers

    The entry plan is priced for one person and covers enquiries, orders, quotes, invoices and payments, and delivery dates.

  • Small cake studios and bakeries with a few staff

    The Professional plan adds up to five team members, shared order visibility and activity tracking.

  • Custom cake businesses running on WhatsApp, Instagram and notes

    The vendor says it is a good fit for makers who currently track orders in messages or by hand.

Less suited to: Larger bakeries or production kitchens: the vendor says it is designed for independent cake makers and small bakeries, not as a generic business tool.

What it does

  • Order pipeline

    A drag-and-drop pipeline that shows every cake order from enquiry to completion, with filters by date, status or client.

  • Enquiry capture

    Records enquiries in one place and can add an enquiry form to the maker's own website whose submissions arrive inside SweetStream.

  • Quotes

    Creates structured quotes from enquiries, sends them to clients and tracks whether they are sent, accepted or declined.

  • Deposits, balances and invoices

    Tracks deposits and outstanding balances per order and produces quotes and invoices with the business's branding.

  • Online payments via Stripe

    Accepts online payments and automates billing through a Stripe integration.

  • Delivery and collection calendar

    Shows delivery dates, collection schedules and production deadlines in one calendar to avoid overbooking.

  • Customer records

    Stores contact details, preferences, allergy information and order history per client to make repeat orders easier.

  • Tastings and consultations

    Books and tracks cake tastings and design consultations, with notes linked to the enquiry.

  • Production tasks

    Breaks an order into tasks and tracks progress through production stages.

  • Client messages from the order

    Sends quotes, confirmations and updates to clients from SweetStream and keeps the communication linked to the order.

  • Business reports

    Shows revenue, order volume and busiest weeks and months.

  • Data import

    The vendor says existing client and order data can be brought in from spreadsheets or notes.

  • Team access and activity tracking

    Up to five team members with shared order visibility and activity tracking on the Professional plan.

Pricing

Starting price
From GBP 15 per month
Pricing model
Subscription per account
Minimum contract
None: the vendor says there is no long-term commitment
Renewal
Billed monthly or annually; cancel any time and access continues to the end of the billing period
Free trial
14-day free trial, no card required

Founding Baker is £15 per month (shown with £25 struck through and a 'time limited' label) for solo cake makers. Professional is £29 per month with up to 5 team members, shared order visibility, activity tracking and priority support. The Custom plan is quote-based for larger teams, with custom integrations and assisted onboarding. Annual billing is offered as '2 months free'. Payments are processed through Stripe.

How it compares

Compared with the 5 products in Cake & Custom Order Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 5 integrations. The median in this category is 3.
  • Has a free trial. All 5 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 5 products in this category that state their platforms, 1 lists an iOS app and 1 lists an Android app.
  • The category's 10 most-named integration partners are Google Calendar, Stripe, Contact Form 7, Gmail, Google Drive, Gravity Forms, Make, Square, WordPress, Zapier. Of these, this product's listing names Google Calendar, Stripe, Gmail, Google Drive.

Works with

Other
GmailGoogle DriveZoom
Payments
Stripe
Scheduling
Google Calendar

The vendor says more integrations are coming soon and offers custom integrations on the Custom plan.

Where and how it runs

Customers in
United Kingdom
Platforms
Web
Hardware
None needed. The FAQ says the site is mobile-optimised so it can be used from a phone or tablet.

The vendor says it is used by cake businesses across the UK and internationally, prices are in GBP and the support address is a .co.uk domain. No country list is published.

Security and support

Security and compliance
Regular backups and 'enterprise-grade' security stated by the vendor (no certification named)
Support
Support is by email and live chat; the contact page aims to reply within one business day, Monday to Friday. Guided onboarding is offered and there is no phone or WhatsApp support at present.

Listing details

Built for
Bakeries
Focus
Food-specific
Status
Active
Website
sweetstream.app

Alternatives to SweetStream

See all 7 in Cake & Custom Order Management

  • VendorPad

    VendorPad is a mobile-first app for UK event and mobile vendors that handles enquiries, quotes, a booking calendar, deposit and balance tracking, staff scheduling and compliance documents.

    Starts at GBP 24.99 per month, against GBP 15 per month for SweetStream.

  • BakeGenie

    BakeGenie is a web app for home bakers, cake decorators and small bakeries.

    Names 3 integrations, against 5 for SweetStream.

  • BakeryFlow

    BakeryFlow is a mobile app for home bakers, cottage bakeries and micro-bakeries who sell through scheduled bake days (drops).

    Runs on Web, iOS and Android, against Web for SweetStream.

  • Bakesy

    Bakesy is an app for home baking businesses that gives the baker an online shop, custom order request forms, branded invoices and order tracking in one place.

    Listed as best for: Home bakers selling custom orders; Home bakers running presales.

Compare SweetStream

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Company name, founders, founding year, headquarters, team size and funding (the site names no company)
  • Named customers (testimonials are unnamed)
  • Languages and currencies other than GBP
  • Native mobile apps (none mentioned; the site is described as mobile-optimised)
  • How long the Founding Baker launch price of £15 will last

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, integrations, audiencehttps://www.sweetstream.app/
  2. Feature listhttps://www.sweetstream.app/features
  3. Plans and priceshttps://www.sweetstream.app/pricing
  4. Order workflowhttps://www.sweetstream.app/how-it-works
  5. Import, allergies, security, mobile, cancellationhttps://www.sweetstream.app/faq
  6. Support and onboardinghttps://www.sweetstream.app/contact-us
  7. Billing, cancellation, integrationshttps://www.sweetstream.app/terms-and-conditions
  8. Zoom integration guidehttps://www.sweetstream.app/docs/integrations/zoom