Tabelog Order

Tabelog Order is a mobile ordering system for restaurants in Japan from Kakaku.com, the company behind the Tabelog restaurant guide. Guests scan a QR code and order and pay on their own phone, while staff can also take orders on handheld devices. Tickets print in the kitchen or show on a kitchen display, and it works with or without a POS.

Last reviewed

Visit website
Home page of Tabelog Order's website
Tabelog Order's website on 30 September 2026
Best for
Izakaya and casual restaurants in Japan, Restaurants with no POS or a basic cash register
Pricing
From JPY 15000 per month (excluding tax)
Runs on
Web, iOS

Who it is for

  • Izakaya and casual restaurants in Japan

    Case studies cover izakaya, yakitori, cafe, sushi, okonomiyaki and burger venues of about 18 to 100 seats.

  • Restaurants with no POS or a basic cash register

    The vendor says it can be used without a POS and that shops with a plain cash register or handwritten orders have started smoothly.

  • Venues with many overseas guests

    Menu names and descriptions entered in Japanese are machine-translated into English, Chinese and Korean.

What it does

  • QR code mobile ordering

    Guests open the menu in their browser by scanning a QR code and order without an app; staff can order on the guest's behalf.

  • Handheld ordering

    Staff take orders on handheld devices alongside guest self-ordering, for example taking the first order by hand.

  • Kitchen printer or kitchen display

    Orders go to a printer, a kitchen display or both, depending on the operation.

  • Automatic menu translation

    Japanese menu names and descriptions are translated into English, Chinese and Korean.

  • Online payment

    Guests can pay on their phone by card and wallets such as PayPay, Rakuten Pay and Apple Pay; the vendor notes online payment is so far released only with Toshiba TEC POS.

  • Pay-first and pay-later

    Supports paying at ordering or at the table after the meal, switchable by time of day, service style or table.

  • Menu options and toppings

    Toppings and sets can be added to each item as options and edited from the admin screen; a vendor case study of a curry cafe reports higher average spend from them.

  • LINE official account link

    Guests ordering can be prompted to add the shop's LINE official account; the dashboard splits new and repeat customers.

  • Tabelog Note reservation link

    Connects to the Tabelog Note reservation ledger so walk-ins and leave times update online reservation availability.

  • Onboarding and 24/7 phone support

    Free initial setup help with menu entry, and a 24/7 phone line included in the fee.

Pricing

Starting price
From JPY 15000 per month (excluding tax)
Pricing model
Subscription per location
Free trial
3 months free during a campaign, with a printer and iOS device lent free (the vendor says the campaign may end without notice)

The monthly fee is ¥15,000 excluding tax (¥16,500 including tax). It covers system use, handheld use, slip output and the 24/7 call centre. Peripheral hardware purchase, on-site setup support and any new network build are not included. No fees are charged if the shop declines after the trial; setup fees and the monthly fee from month 4 start on a full contract.

How it compares

Compared with the 42 products in QR Code Menu & Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 9 integrations. The median in this category is 5.
  • Has a free trial. All 12 products in this category that say whether they have a free trial do.
  • One of 9 products in this category with an iOS app. 41 products in this category state their platforms.
  • The category's 10 most-named integration partners are Deliverect, Lightspeed, Stripe, Apple Pay, WhatsApp, Uber Eats, Adyen, Leat, Revel, Micros Simphony. Of these, this product's listing names Apple Pay.

Works with

Loyalty
LINE
Payments
PayPay楽天ペイApple Pay
Point of sale
東芝テックスマレジNECモバイルPOSステアリテール
Reservations
食べログノート

The site says POS linkage is optional. Credit cards are also supported through online payment services. Integration names are shown as written on the Japanese page: 東芝テック (Toshiba TEC), スマレジ (Smaregi), NECモバイルPOS (NEC Mobile POS), ステアリテール (Stair Retail), 楽天ペイ (Rakuten Pay), 食べログノート (Tabelog Note).

Where and how it runs

Available in
Japan
Languages
Japanese
Platforms
Web, iOS
Hardware
Printers and iOS devices are lent free during the trial; peripheral purchase and on-site setup are extra. Shops in case studies use handhelds, printers, speakers and printer controllers.

Japanese-language site for Japanese restaurants; all case studies are in Japan.

The company

Company
Kakaku.com, Inc. (株式会社カカクコム)
Founded
1997
Headquarters
Tokyo, Japan
Team size
1,421 consolidated employees as of March 2026
Customers named by the vendor
8dori 大門店, 鉄板ビストロ GT, 焼鳥大成, みやけ 旧鴻池邸表屋, Spice&Cafe FamFam, とりとも, café RIN, 芝蘭 豊洲店, GOOD MUNCHIES, 寿司おのざき, アジアンダイニング ザ ミールス

Security and support

Security and compliance
Compatible with Japan's qualified invoice system (invoice制度), per the vendor
Support
Free initial setup help from specialist staff and a 24/7 phone line (the vendor states a 95% pickup rate) is included in the monthly fee.

Listing details

Vendor
Kakaku.com (Tabelog)
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
order.tabelog.com
Also listed in
Online Ordering System

Alternatives to Tabelog Order

See all 80 in QR Code Menu & Ordering

  • Putmenu

    Putmenu is a Japanese mobile-ordering platform.

    Runs on Web, against Web and iOS for Tabelog Order.

  • Qder

    Qder is a Japanese restaurant management system from Qder Japan K.K.

    Starts at JPY 9000 per month, billed yearly, against JPY 15000 per month (excluding tax) for Tabelog Order. The two prices are quoted on different terms.

  • me&u

    me&u is a guest-experience platform for hospitality venues that combines QR-code order and pay at the table, mobile payments, multi-vendor food hall ordering, a CRM, loyalty and reservations with an AI voice answering service.

    Runs on Web, against Web and iOS for Tabelog Order.

  • TabSquare

    TabSquare is restaurant guest-experience software from Singapore, part of the Delivery Hero group.

    Runs on Web, against Web and iOS for Tabelog Order.

Compare Tabelog Order

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Contract minimum term and renewal
  • Whether the 3-month free campaign is still running
  • Prices for the hardware not included in the monthly fee
  • Full list of supported credit cards
  • Security certifications
  • Interface languages for staff
  • Which operating systems the handhelds run on (iOS devices are lent)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page: features, price, integrations, FAQhttps://order.tabelog.com/lp/index.html
  2. Case study: Spice&Cafe FamFamhttps://order.tabelog.com/lp/case/001.html
  3. Case study: café RINhttps://order.tabelog.com/lp/case/005.html
  4. Tabelog Note reservation ledger linkhttps://owner.tabelog.com/home/tbnote/
  5. Company profile: HQ, founded, listing, employeeshttps://corporate.kakaku.com/company/profile