Wolt Merchant

Wolt Merchant is the restaurant and store side of the Wolt delivery marketplace. Venues list on the Wolt app for delivery or pickup, take orders in a Merchant App and manage menus, promotions and reports in a Merchant Portal. Wolt also sells on-demand delivery (Wolt Drive), a branded ordering page (Storefront), ads and loans. Wolt was founded in Helsinki and is owned by DoorDash.

Part of DoorDash (DoorDash investor site lists Wolt resources)

Last reviewed

Visit website
Home page of Wolt Merchant's website
Wolt Merchant's website on 30 September 2026
Best for
Restaurants that want extra delivery and pickup orders, Restaurants and shops that already deliver themselves
Pricing
Percentage of sales
Runs on
Web

Who it is for

  • Restaurants that want extra delivery and pickup orders

    Wolt handles the consumer app, payments, courier delivery and customer support, and the restaurant prepares orders in the Merchant App.

  • Restaurants and shops that already deliver themselves

    The vendor offers self-delivery with an in-house team at a reduced commission, and Wolt Drive for orders taken on the venue's own website or app.

  • Retailers, grocers and other local stores

    Wolt publishes sign-up pages for retailers, convenience stores, grocery, pharmacy, pet stores and flower shops as well as restaurants.

Less suited to: Businesses outside the countries Wolt operates in, which are listed on its merchant site and are mostly in Europe plus Israel, Japan, Georgia, Azerbaijan, Kazakhstan and Uzbekistan.

What it does

  • Listing on the Wolt app for delivery and pickup

    Venues appear in the consumer app; the vendor says customers typically get their order in about 30 minutes.

  • Merchant App for incoming orders

    Staff accept and prepare orders on a tablet; orders arrive already paid.

  • Courier delivery

    Wolt's courier partners collect and deliver orders, or the venue can use its own drivers.

  • Self-delivery option

    Venues can deliver Wolt orders with their own team at a reduced commission.

  • Merchant Portal analytics

    Reports on sales, orders, average basket, popular items, new versus returning customers, rejected orders, punctuality and preparation time.

  • Live menu and inventory edits

    Owners can edit menu items and inventory, set up promotions and change venue details in real time in the portal.

  • Promotional campaigns

    Self-funded promotions such as free delivery, discounts and specials.

  • Wolt+ subscriber placements

    Stores signed up to Wolt+ are promoted to subscribers, who the vendor says order more often than other customers.

  • POS and middleware integrations

    Orders flow to a supported POS, menu changes sync to Wolt, and the vendor quotes 1 to 2 weeks to onboard when an integration exists.

  • Wolt API and developer tools

    A self-serve portal with documentation and SDKs for menu, store and order data.

  • Wolt Drive

    On-demand or scheduled courier delivery for orders taken on a venue's own site or app, available through API, middleware plug-ins or a web app; pricing is per completed delivery.

  • Wolt Storefront

    A branded ordering page linkable from a website, social media, Google profile and in-store QR codes, with Wolt handling payments, support and delivery.

  • Wolt Ads

    In-app and off-app advertising for merchants, with a self-service platform and a free trial offered by the vendor.

  • Wolt Capital

    Loans offered to eligible merchants through finmid, repaid as a percentage of Wolt sales with a one-time fixed fee.

  • Payouts

    Wolt takes its commission and pays out the rest on a weekly, bi-weekly, monthly or every six days schedule chosen by the merchant.

Pricing

Pricing model
Percentage of sales

The vendor says there is no fee to join and no subscription, activation or cancellation fee, and that Wolt charges a commission on each order placed through its platform. The commission rate is not published on the vendor's site. A small platform fee or optional add-on charges may apply in some regions. Wolt Ads offers a free trial.

Where and how it runs

Available in
Albania, Austria, Azerbaijan, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, Georgia, Greece, Croatia, Hungary, Iceland, Israel, Japan, Kazakhstan, Lithuania, Luxembourg, Latvia, North Macedonia, Malta, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Sweden, Uzbekistan, Kosovo
Platforms
Web
Apps
Wolt Merchant App: Tablet app for accepting and preparing incoming Wolt orders
Hardware
Orders are handled in the Merchant App on a tablet, or on a supported POS with no extra hardware.

The country picker on the Wolt merchant site lists these markets.

The company

Founded
2014
Headquarters
Helsinki, Finland
Customers named by the vendor
Pizzeria Via Tribunali, Sushibar+Wine, Topcapi, Domino's

Security and support

Security and compliance
GDPR compliance stated, with a public Trust Center and bug bounty programme
Support
The vendor offers 24/7 support for orders and account help, a Learning Center and a chat channel in the Merchant Portal, and quotes a 41 second average first response time.

Listing details

Vendor
Wolt
Built for
Restaurants, Cafés, Ghost kitchens
Focus
Food-specific
Status
Active
Website
wolt.com

Alternatives to Wolt Merchant

See all 55 in Delivery Marketplace

  • Glovo

    Glovo is a Spanish on-demand delivery marketplace where restaurants, shops and pharmacies list products for consumers and get orders delivered by Glovo couriers.

    Listed as best for: Restaurants that want delivery without their own couriers; Small local restaurants looking for visibility.

  • Glovo Partners

    Glovo Partners is the business side of the Glovo delivery marketplace.

    Runs on Web and Android, against Web for Wolt Merchant.

  • foodora Partner

    foodora Partner is the restaurant-side portal of the foodora food delivery marketplace.

    Listed as best for: Restaurants wanting delivery without their own couriers; Home-based kitchens with a food business licence.

  • HungryPanda

    HungryPanda is a food delivery marketplace focused on Chinese and other Asian cuisine for overseas Chinese communities.

    Runs on iOS and Android, against Web for Wolt Merchant.

Compare Wolt Merchant

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • The commission percentage and any platform fee
  • Names of POS and middleware integration partners (shown as images)
  • Whether the Merchant App is on iOS and Android, and hardware specifics
  • Contract term and notice period
  • Employee count and funding rounds

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Consumer homepage: merchant pitchhttps://wolt.com
  2. Merchant site, country listhttps://merchant.wolt.com
  3. Sign-up page: how it works, commission FAQ, payoutshttps://merchant.wolt.com/en/fin
  4. Wolt app listing producthttps://merchant.wolt.com/en/fin/product/wolt-app
  5. Restaurant pagehttps://merchant.wolt.com/en/fin/business/restaurants
  6. POS integrations and APIhttps://merchant.wolt.com/en/fin/solution/integrations
  7. Analytics and portalhttps://merchant.wolt.com/en/fin/solution/analytics
  8. Wolt Drivehttps://merchant.wolt.com/en/fin/wolt-drive
  9. Storefronthttps://merchant.wolt.com/en/fin/product/storefront
  10. Wolt Adshttps://merchant.wolt.com/en/fin/wolt-ads
  11. Wolt Capital and self-deliveryhttps://merchant.wolt.com/en/fin/solution/capital
  12. Company history, HQ, DoorDashhttps://explore.wolt.com/en/fin/about
  13. Security and privacyhttps://explore.wolt.com/en/fin/security