Yelp for Business

• Restaurants that want to be found on Yelp

  Claiming the Business Page is free and lets an owner update hours and photos and reply to reviews and messages.

• Restaurants that lose calls or bookings

  Yelp Host answers calls with an AI voice assistant and Guest Manager handles reservations and waitlist, with no per-cover fees.

• Restaurant groups

  The multi-location page describes shared metrics and guest profiles across a brand, and the Enterprise plan adds API access and a data feed.

• Free Yelp Business Page

  A free listing where owners update contact details and hours, add photos, respond to reviews and messages and track page visits.

• Yelp Ads

  Paid placement in search and on competitor pages, targeted by location and keyword, with performance tracking.

• Upgrade Package

  A paid bundle of page features such as a slideshow and logo, promotion of offers and removal of competitor ads from the page.

• Online reservations and waitlist

  Guest Manager lists tables on Yelp, Google Search, Apple Maps, ChatGPT and social booking links, and lets guests join a waitlist.

• Table management

  Host-stand tools including a customizable floor plan, guaranteed seating areas, two-way texting, credit card holds and wait-time quotes.

• Guest profiles and guestbook

  In-app guest profiles and email capture, available on the Plus plan and above.

• Yelp Host AI phone answering

  A voice AI that answers calls, takes reservations, waitlist requests and takeout orders, filters spam and speaks multiple languages.

• POS integration

  Syncs table status with the point of sale so checks and payments appear in table management.

• Yelp Kiosk (add-on)

  Guest check-in and wait-time estimates without manual data entry.

• Guest Experience Survey (add-on)

  Sends a survey to guests automatically after their meal.

• Reservation and waitlist API and data feed

  Enterprise plan access for connecting Yelp booking data to other systems.

• Mobile app for owners

  The Yelp for Business app lets owners read and respond to reviews and messages and monitor their page.

Starting price

From $129 per month, billed annually (currency not stated)

Pricing model

Subscription per location

Free plan

Yes

Free trial

Yelp says Guest Manager is $0 for up to 60 days and Yelp Host is free for up to 30 days.

The Yelp Business Page is free. The pricing page shows only a "$" sign and does not name the currency. For restaurants, Guest Manager Basic is $129 a month billed annually ($159 monthly, up to 500 covers) and Plus is $349 ($279 a month billed annually); Enterprise is custom priced. Yelp Host Basic is $249 a month and Plus $399. Yelp Ads start at $150 a month and the Upgrade Package at $180 a month on the local business pricing page. Add-ons include Yelp Kiosk at $99 a month and Guest Experience Survey at $129 a month.

Compared with the 15 products in Restaurant Discovery & Listing Management (business-facing) that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 14 integrations. The median in this category is 3.
• Has a free plan. All 6 products in this category that say whether they have a free plan do.
• Has a free trial. All 2 products in this category that say whether they have a free trial do.
• One of 8 products in this category with an iOS app. One of 9 products in this category with an Android app. 15 products in this category state their platforms.
• The category's 10 most-named integration partners are Toast, Access Collins, Acteol, Airシフト, Airペイ, Airメイト, Airレジ, Airレジ オーダー, Alipay, NCR Aloha. Of these, this product's listing names Toast, NCR Aloha.

Delivery

GrubhubEatStreetChowNowDelivery.com

Loyalty

Punchh

Other

Olo

Point of sale

ToastDinerwareSquirrel systemsXpientNCR AlohaMicros 3700Micros Simphony FEPOSitouch

The integrations page groups Olo and Punchh under online ordering and CRM. The POS page lists POSitouch, which the integrations page does not.

Platforms

Web, iOS, Android

Apps

Yelp for Business: Read and respond to reviews and messages and keep tabs on the business page

Hardware

Guest Manager runs from an iPad at the host stand; the pricing page lists a complimentary iPad in its comparison table.

The restaurant pages say Yelp is the largest restaurant consumer network in the U.S. but do not list countries where Guest Manager is sold.

Company

Yelp Inc.

Customers named by the vendor

QXY Dumplings, The Boiling Crab, Squeeze-In, MUN Korean Steakhouse, Kaizen Dining Group

Support

Yelp says it provides personalized onboarding and ongoing access to expert support for Guest Manager, and runs a Support Center.

Vendor

Yelp

Headquarters

United States

Built for

Restaurants, Cafés, Bars, Food retail

Focus

General-purpose, used in food businesses

Status

Active

Website

business.yelp.com

Also listed in

Reviews & Reputation Management

• Untappd for Business

  Untappd for Business is a menu publishing platform for venues that serve drinks and food.

  Runs on Web, against Web, iOS and Android for Yelp for Business.

• Marqii

  Marqii is a discoverability platform for restaurants that keeps business information and menus consistent across 70+ listing sites, monitors and answers reviews, builds search-optimised location pages and manages social posts.

  Runs on Web, against Web, iOS and Android for Yelp for Business.

• Hot Pepper Gourmet

  Hot Pepper Gourmet (ホットペッパーグルメ) is a Japanese restaurant search and booking site run by Recruit.

  Runs on Web, against Web, iOS and Android for Yelp for Business.

• Fave

  Fave is a Malaysia and Singapore consumer app for deals, cashless payment and cashback, with a merchant side sold as FaveBiz.

  Names 6 integrations, against 14 for Yelp for Business.

Side-by-side tables built from the same profile data.

• Yelp for Business vs DesignMyNight
• Yelp for Business vs EatClub
• Yelp for Business vs Eet.nu
• Yelp for Business vs Fave
• Yelp for Business vs Gurunavi
• Yelp for Business vs Hot Pepper Gourmet
• Yelp for Business vs DesignMyNight vs EatClub
• Yelp for Business vs DesignMyNight vs EatClub vs Hot Pepper Gourmet

These points were not confirmed when this page was written.

• Headquarters, founding year, founders, team size and funding (not stated on the vendor's site)
• Countries where the restaurant products are sold
• Contract minimum term and renewal terms (the Master Services Agreement text does not settle it)
• Security certifications
• Which integrations are available on which Guest Manager plan

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage and product rangehttps://business.yelp.com
2. Restaurant offering overviewhttps://business.yelp.com/restaurants/
3. Restaurant pricing and planshttps://business.yelp.com/restaurants/yelp-restaurants-pricing/
4. Ads and Upgrade Package pricinghttps://business.yelp.com/local-business-pricing/
5. Free Business Pagehttps://business.yelp.com/products/business-page/
6. Guest Manager features and trialhttps://business.yelp.com/restaurants/products/yelp-guest-manager/
7. Yelp Host AI answeringhttps://business.yelp.com/restaurants/products/yelp-host/
8. Integration partnershttps://business.yelp.com/restaurants/products/yelp-integrations/
9. POS partnershttps://business.yelp.com/restaurants/solutions/point-of-sale-integration/
10. Multi-location featureshttps://business.yelp.com/restaurants/solutions/multi-location/
11. Owner mobile apphttps://business.yelp.com/business-mobile-app/
12. Company about pagehttps://www.yelp.com/about