Deliveroo Restaurant Hub vs GrabMerchant
Deliveroo Restaurant Hub, now called Partner Hub, is the web and mobile dashboard that Deliveroo's restaurant, grocery and retail partners use to manage their business on the Deliveroo marketplace. GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Both are listed under Delivery Marketplace. Where the profiles show a difference, it is in audience and integrations.
Key differences
audience
Audience differs between the profiles. Listed by one product alone: Deliveroo Restaurant Hub: Restaurants wanting delivery orders and rider delivery; GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia.
integrations
Deliveroo Restaurant Hub names 1 integration and GrabMerchant names 4 integrations. No partner appears in every list.
Side by side
| Field | Deliveroo Restaurant Hub | GrabMerchant |
|---|---|---|
| What it is | Deliveroo Restaurant Hub, now called Partner Hub, is the web and mobile dashboard that Deliveroo's restaurant, grocery and retail partners use to manage their business on the Deliveroo marketplace. | GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). |
| Best for | Restaurants wanting delivery orders and rider delivery; Restaurants with their own delivery staff; Existing partners adding a delivery-only kitchen | Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app |
| Pricing model | Percentage of sales | Percentage of sales (commission not published) |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Countries | Not published | Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 more |
| Languages | Not published | English, Malay |
| Number of integrations | 1 | 4 |
| Certifications | Not published | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | Not published |
| Headquarters | Not published | Not published |
| Owner | Not published | Grab |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
No partner appears in every list.
Named only by Deliveroo Restaurant Hub
- BioPak
Named only by GrabMerchant
- EasyStore
- Magento
- Shopify
- WooCommerce
Which to choose
Deliveroo Restaurant Hub
Choose Deliveroo Restaurant Hub if you are in one of these groups: Restaurants wanting delivery orders and rider delivery; Restaurants with their own delivery staff; Existing partners adding a delivery-only kitchen.
Less suited to: Restaurants that do not want to sell through a third-party marketplace: the hub is part of Deliveroo's partner programme and needs a Deliveroo account. Deliveroo Express is the option for orders taken on a partner's own website or app.
GrabMerchant
Choose GrabMerchant if you fit its listed audience: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.
What we could not confirm
Deliveroo Restaurant Hub
- Commission rate or any fee
- Contract term and notice
- Countries where partners can sign up
- Company facts such as legal entity, ownership and headquarters (partner site does not state them)
- POS integrations
- App store listing for the Partner Hub app
GrabMerchant
- Commission rate, fees and ad prices
- Contract term and renewal
- POS and third-party integrations for restaurants
- Founding year, headquarters, funding and employee count of Grab
- Security certifications
- App Store and Google Play listings (App Store request was rate limited)
- Which countries offer GrabMerchant
Go further
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Deliveroo Restaurant Hub, reviewed 29 September 2026
- Partner homepagehttps://merchants.deliveroo.com/
- Delivery, support, rider counthttps://merchants.deliveroo.com/what-we-offer/delivery
- Marketplace+https://merchants.deliveroo.com/what-we-offer/marketplace
- Editions kitchenshttps://merchants.deliveroo.com/what-we-offer/editions
- Deliveroo Expresshttps://merchants.deliveroo.com/what-we-offer/deliveroo-express
- Partner Hub toolshttps://merchants.deliveroo.com/why-deliveroo/operations
- Growth toolshttps://merchants.deliveroo.com/why-deliveroo/growth
- FAQ: equipment, payments, commission notehttps://merchants.deliveroo.com/faqs
GrabMerchant, reviewed 29 September 2026
- Merchant site homehttps://merchant.grab.com/en-my
- GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
- Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
- Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
- AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
- Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
- Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
- Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
- GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
- Countrieshttps://www.grab.com/my/locations/
- Company pagehttps://www.grab.com/my/about/