Deliveroo Restaurant Hub

• Restaurants wanting delivery orders and rider delivery

  Partners get a tablet with an integrated printer for orders, and Deliveroo riders collect and deliver them.

• Restaurants with their own delivery staff

  Marketplace+ lets a partner deliver with its own riders while listed on the Deliveroo app, and request a Deliveroo rider when busy.

• Existing partners adding a delivery-only kitchen

  Editions offers delivery-only kitchens for existing partners to test new locations.

Less suited to: Restaurants that do not want to sell through a third-party marketplace: the hub is part of Deliveroo's partner programme and needs a Deliveroo account. Deliveroo Express is the option for orders taken on a partner's own website or app.

• Menu Manager

  Edit menus, add photos and mark items unavailable.

• Performance tracking

  Real-time view of orders, deliveries, prep times and customer ratings on desktop and mobile app.

• Order handling tools

  Need-More-Time and Busy Mode give kitchens more time to prepare during rushes.

• Rider timing and check-in

  A prep-time model and Order Ready button time rider arrival, and Rider Check-In tells staff when they arrive.

• Receipt scanning at handover

  Reduces hand-over errors and refunds.

• Review replies and rating trends

  Partners can reply to reviews and see ratings over time.

• Marketer promotions and adverts

  In-app promotions such as free delivery and Buy 1 Get 1 Free, and native adverts.

• Business insights

  Data on how the business is performing and who its customers are.

• Order tablet with printer

  Restaurants receive a tablet with an integrated printer for order tickets.

• Weekly invoices and payouts

  Invoices cover Monday to Sunday and payment is issued weekly on Thursdays in the UK.

• Self-sign-up onboarding

  Steps in Partner Hub include adding the menu, opening hours, bank details and accepting the agreement.

• Delivery options

  Core Delivery with Deliveroo riders, Marketplace+ with own riders, Deliveroo Express for own website or app, and Editions kitchens.

Pricing model

Percentage of sales

The partner site publishes no commission rate. It says Editions works on a single percentage commission and points to Partner Hub Help or an account manager for pricing.

Suppliers

BioPak

No point of sale integrations are named on the vendor's site. BioPak is a partner discount for packaging, not a software integration. Deliveroo Express connects to a partner's own site or app through an API.

Platforms

Web, iOS, Android

Apps

Partner Hub mobile app: Track orders, deliveries and performance

Hardware

Restaurants are given a Deliveroo tablet with an integrated printer for order receipts. Grocery and retail partners can use an iMin tablet or the Order Picker app on a compatible Android device.

The partner site does not list countries. It says partners can check availability in their area during sign-up and refers to UK hygiene ratings and UK payment days.

Customers named by the vendor

SushiShop, Bouillon Service, B Bagel Bakery

Support

Dedicated partner support lines and a help centre; the vendor says it handles customer service for partners around the clock.

Vendor

Deliveroo

Headquarters

United Kingdom

Built for

Restaurants, Cafés, Ghost kitchens

Focus

Food-specific

Status

Active

Website

merchants.deliveroo.com

• Deliveroo

  Deliveroo is a delivery marketplace where restaurants, grocers and retailers sell through the Deliveroo app and website.

  Listed as best for: Restaurants wanting delivery and pickup demand; Restaurants with their own delivery staff.

• Uber Eats Manager

  Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

  Runs on Web, against Web, iOS and Android for Deliveroo Restaurant Hub.

• Grubhub for Restaurants

  Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace.

  Names 24 integrations, against 1 for Deliveroo Restaurant Hub.

• SkipTheDishes Restaurant Partner

  SkipTheDishes (Skip) is a Canadian food delivery marketplace, and its partner programme lets restaurants and other businesses list on the Skip app for delivery or pickup.

  Names 13 integrations, against 1 for Deliveroo Restaurant Hub.

Side-by-side tables built from the same profile data.

• Deliveroo Restaurant Hub vs DoorDash Merchant
• Deliveroo Restaurant Hub vs GrabMerchant
• Deliveroo Restaurant Hub vs Grubhub for Restaurants
• Deliveroo Restaurant Hub vs SkipTheDishes Restaurant Partner
• Deliveroo Restaurant Hub vs Uber Eats Manager
• Deliveroo Restaurant Hub vs Deliveroo
• Deliveroo Restaurant Hub vs Deliveroo vs Uber Eats Manager
• Deliveroo Restaurant Hub vs Deliveroo vs Grubhub for Restaurants vs Uber Eats Manager

These points were not confirmed when this page was written.

• Commission rate or any fee
• Contract term and notice
• Countries where partners can sign up
• Company facts such as legal entity, ownership and headquarters (partner site does not state them)
• POS integrations
• App store listing for the Partner Hub app

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Partner homepagehttps://merchants.deliveroo.com/
2. Delivery, support, rider counthttps://merchants.deliveroo.com/what-we-offer/delivery
3. Marketplace+https://merchants.deliveroo.com/what-we-offer/marketplace
4. Editions kitchenshttps://merchants.deliveroo.com/what-we-offer/editions
5. Deliveroo Expresshttps://merchants.deliveroo.com/what-we-offer/deliveroo-express
6. Partner Hub toolshttps://merchants.deliveroo.com/why-deliveroo/operations
7. Growth toolshttps://merchants.deliveroo.com/why-deliveroo/growth
8. FAQ: equipment, payments, commission notehttps://merchants.deliveroo.com/faqs