Deliveroo

Deliveroo is a delivery marketplace where restaurants, grocers and retailers sell through the Deliveroo app and website. Partners get an order tablet, a Partner Hub for menus, promotions and performance data, and can use Deliveroo's riders, their own staff (Marketplace+), delivery-only kitchens (Editions) or an API for their own site (Deliveroo Express).

Last reviewed

Visit website
Home page of Deliveroo's website
Deliveroo's website on 30 September 2026
Best for
Restaurants wanting delivery and pickup demand, Restaurants with their own delivery staff
Pricing
Percentage of sales
Runs on
Web, iOS, Android

Who it is for

  • Restaurants wanting delivery and pickup demand

    Deliveroo lists the restaurant on its app and website and handles rider delivery and customer service.

  • Restaurants with their own delivery staff

    Marketplace+ lets the venue deliver with its own riders and set its own delivery area, fee and minimum spend, with the option to request a Deliveroo rider when busy.

  • Brands expanding without new sites

    Editions offers delivery-only kitchens; the vendor says it has 20+ sites in the UK and operates in four countries. You must already be a Deliveroo partner to join.

  • Businesses with their own website or app

    Deliveroo Express (previously Signature) adds Deliveroo's rider network to an existing ordering experience.

What it does

  • Rider delivery and pickup

    Orders are delivered by Deliveroo's rider network; customers can also collect from the venue.

  • Order tracking

    Real-time order status and GPS rider tracking for the partner and the customer.

  • Customer service handled by Deliveroo

    The vendor says it handles customer service on the partner's behalf, 24/7.

  • Order tablet with printer

    Restaurants receive a tablet with an integrated printer that shows and prints incoming orders.

  • Partner Hub

    Web and mobile hub to manage the menu, track sales and orders and create offers.

  • Menu Manager

    Update menus and images and mark items unavailable.

  • Busy Mode and Need-More-Time

    Give the kitchen more preparation time when orders pile up.

  • Rider check-in and order-ready timing

    A prep-time model and Order Ready button time rider arrival, and Rider Check-In alerts staff when a rider arrives.

  • Receipt scanning

    Helps reduce order hand-over errors and refunds.

  • Review replies and ratings trends

    Reply to customer reviews and see how ratings trend over time.

  • Marketer (adverts and promotions)

    In-app adverts and offers such as free delivery or buy one get one free.

  • Marketplace+

    Deliver with your own staff while listed on Deliveroo.

  • Editions delivery-only kitchens

    Turnkey delivery-only kitchen sites for expanding a brand.

  • Deliveroo Express API

    Routes orders taken on the partner's own website or app to Deliveroo riders.

Pricing

Pricing model
Percentage of sales

The vendor's partner pages publish no commission rate or fees. The FAQ says Editions works on a single percentage commission; the rate is not stated. Other terms are agreed at sign-up or with sales.

Where and how it runs

Platforms
Web, iOS, Android
Apps
Partner Hub mobile app: Partner performance tracking on mobile
Hardware
Restaurants get a Deliveroo tablet with an integrated printer. Grocery and retail partners can use the Order Picker app on a compatible Android device or an iMin tablet.

The partner FAQ says availability is checked during self sign-up and gives no country list.

The company

Company
Roofoods Ltd
Registration
Company number 08167130
Headquarters
London, United Kingdom

Security and support

Support
Dedicated partner support lines, a help centre and a learning centre.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
deliveroo.co.uk

Alternatives to Deliveroo

See all 55 in Delivery Marketplace
  • Deliveroo Restaurant Hub

    Deliveroo Restaurant Hub, now called Partner Hub, is the web and mobile dashboard that Deliveroo's restaurant, grocery and retail partners use to manage their business on the Deliveroo marketplace.

    Listed as best for: Restaurants wanting delivery orders and rider delivery; Restaurants with their own delivery staff.

  • Uber Eats Manager

    Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

    Runs on Web, against Web, iOS and Android for Deliveroo.

  • Grubhub for Restaurants

    Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace.

    Listed as best for: Independent restaurants wanting delivery and pickup orders; Restaurants that want a commission-free direct ordering site.

  • SkipTheDishes Restaurant Partner

    SkipTheDishes (Skip) is a Canadian food delivery marketplace, and its partner programme lets restaurants and other businesses list on the Skip app for delivery or pickup.

    Listed as best for: Canadian restaurants wanting delivery and pickup demand; Restaurants with their own online ordering.

What we could not confirm

These points were not confirmed when this page was written.

  • Commission rates and fees
  • Contract minimum term
  • Countries where partners can sign up
  • Integrations with POS systems
  • Founding year, founders, funding, parent company, employee count
  • Security certifications

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Consumer homepage: app links, partner linkhttps://deliveroo.co.uk/
  2. Partner landing pagehttps://restaurants.deliveroo.com
  3. Deliveryhttps://merchants.deliveroo.com/what-we-offer/delivery
  4. Marketplace+https://merchants.deliveroo.com/what-we-offer/marketplace
  5. Editionshttps://merchants.deliveroo.com/what-we-offer/editions
  6. Restaurantshttps://merchants.deliveroo.com/who-we-serve/restaurants
  7. Partner Hub and toolshttps://merchants.deliveroo.com/why-deliveroo/operations
  8. Growth toolshttps://merchants.deliveroo.com/why-deliveroo/growth
  9. FAQ: hardware, commission, Expresshttps://merchants.deliveroo.com/faqs
  10. Legal entityhttps://merchants.deliveroo.com/legal/terms