Deliveroo vs GrabMerchant

Deliveroo is a delivery marketplace where restaurants, grocers and retailers sell through the Deliveroo app and website. GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Both are listed under Delivery Marketplace. Where the profiles show a difference, it is in audience.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: Deliveroo: Restaurants wanting delivery and pickup demand; GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia.

Side by side

Deliveroo vs GrabMerchant: side-by-side comparison from published vendor information
FieldDeliverooGrabMerchant
What it isDeliveroo is a delivery marketplace where restaurants, grocers and retailers sell through the Deliveroo app and website.GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart).
Best forRestaurants wanting delivery and pickup demand; Restaurants with their own delivery staff; Brands expanding without new sites; Businesses with their own website or appRestaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app
Pricing modelPercentage of salesPercentage of sales (commission not published)
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWeb, iOS, AndroidWeb, iOS, Android
CountriesNot publishedCambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 more
LanguagesNot publishedEnglish, Malay
Number of integrationsNot published4
CertificationsNot publishedNot published
Security practicesNot publishedNot published
FoundedNot publishedNot published
HeadquartersLondon, United KingdomNot published
OwnerNot publishedGrab
Last reviewed29 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by Deliveroo

Deliveroo does not name any integrations in the material we reviewed.

Named only by GrabMerchant

  • EasyStore
  • Magento
  • Shopify
  • WooCommerce

Which to choose

Deliveroo

Choose Deliveroo if your business matches one of the audiences it is listed for: Restaurants wanting delivery and pickup demand; Restaurants with their own delivery staff; Brands expanding without new sites.

GrabMerchant

Choose GrabMerchant if your business matches one of the audiences it is listed for: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.

What we could not confirm

Deliveroo

  • Commission rates and fees
  • Contract minimum term
  • Countries where partners can sign up
  • Integrations with POS systems
  • Founding year, founders, funding, parent company, employee count
  • Security certifications

GrabMerchant

  • Commission rate, fees and ad prices
  • Contract term and renewal
  • POS and third-party integrations for restaurants
  • Founding year, headquarters, funding and employee count of Grab
  • Security certifications
  • App Store and Google Play listings (App Store request was rate limited)
  • Which countries offer GrabMerchant

Go further

Deliveroo profileGrabMerchant profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

GrabMerchant, reviewed 29 September 2026

  1. Merchant site homehttps://merchant.grab.com/en-my
  2. GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
  3. Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
  4. Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
  5. AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
  6. Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
  7. Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
  8. Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
  9. GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
  10. Countrieshttps://www.grab.com/my/locations/
  11. Company pagehttps://www.grab.com/my/about/