Ele.me vs Grubhub for Restaurants

Ele.me (饿了么) is a Chinese food delivery marketplace that was rebranded in 2025 as Taobao Shangou (淘宝闪购), Alibaba's instant-retail service. Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace. Both are listed under Delivery Marketplace. The main differences are in audience, platforms and company background.

Key differences

  • audience

    The audiences they list differ. Listed for one product only, for example: Ele.me: Restaurants selling delivery in mainland China; Grubhub for Restaurants: Independent restaurants wanting delivery and pickup orders.

  • platforms

    They do not run on the same platforms. Ele.me: Web; Grubhub for Restaurants: Web, iOS, Android.

  • company background

    Founding years: Ele.me, 2008; Grubhub for Restaurants, 2004. By headquarters, Ele.me (Shanghai, China) and Grubhub for Restaurants (Chicago, United States). By owner, Ele.me (Alibaba (acquired in 2018; joined the Alibaba e-commerce group and rebranded to Taobao Shangou in 2025)) and Grubhub for Restaurants (Wonder Group, Inc. (completed purchase from Just Eat Takeaway.com on 7 January 2025)).

Side by side

Ele.me vs Grubhub for Restaurants: side-by-side comparison from published vendor information
FieldEle.meGrubhub for Restaurants
What it isEle.me (饿了么) is a Chinese food delivery marketplace that was rebranded in 2025 as Taobao Shangou (淘宝闪购), Alibaba's instant-retail service.Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace.
Best forRestaurants selling delivery in mainland China; Restaurant chainsIndependent restaurants wanting delivery and pickup orders; Restaurants that want a commission-free direct ordering site; Restaurants that already run their own ordering channel; National and multi-unit brands with POS or middleware
Pricing modelNot publishedPercentage of sales
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNone stated; the vendor says there is no long-term commitment
PlatformsWebWeb, iOS, Android
CountriesChinaNot published
LanguagesChineseNot published
Number of integrationsNot published24
CertificationsNot publishedNot published
Security practicesNot publishedNot published
Founded20082004
HeadquartersShanghai, ChinaChicago, United States
OwnerAlibaba (acquired in 2018; joined the Alibaba e-commerce group and rebranded to Taobao Shangou in 2025)Wonder Group, Inc. (completed purchase from Just Eat Takeaway.com on 7 January 2025)
Last reviewed29 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by Ele.me

Ele.me does not name any integrations in the material we reviewed.

Named only by Grubhub for Restaurants

  • Checkmate
  • Chowly
  • Clover
  • Cuboh
  • Deliverect
  • KitchenHub
  • Lightspeed
  • Menusifu
  • NCR
  • Olo
  • Omnivore
  • Oracle Micros
and 12 more
  • Orders.co
  • Otter
  • PAR
  • Paytronix
  • Qu Beyond
  • Revel
  • Shift4
  • Square
  • Tillster
  • Toast
  • UrbanPiper
  • Vroom Delivery

Which to choose

Ele.me

Choose Ele.me if you fit its listed audience: Restaurants selling delivery in mainland China; Restaurant chains.

Grubhub for Restaurants

Choose Grubhub for Restaurants if you are in one of these groups: Independent restaurants wanting delivery and pickup orders; Restaurants that want a commission-free direct ordering site; Restaurants that already run their own ordering channel.

What we could not confirm

Ele.me

  • Commission or fee levels for restaurants
  • Merchant app and POS integrations
  • Merchant app store listings
  • Security certifications
  • Employee count
  • Funding rounds

Grubhub for Restaurants

  • Countries where Grubhub for Restaurants is sold
  • Which POS integrations are available to which restaurant type or region
  • Payment processing fee amount (the pricing page says fees are not included)
  • Interface languages and security certifications
  • Employee count
  • Founding year, founders and headquarters come from Wikipedia, not a vendor page

Go further

Ele.me profileGrubhub for Restaurants profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Ele.me, reviewed 29 September 2026

  1. Homepage after redirect from www.ele.me; rebrandhttps://taobaoshangou.ele.me/
  2. Merchant offershttps://taobaoshangou.ele.me/business-cooperation
  3. History, scale, coveragehttps://taobaoshangou.ele.me/about
  4. News list including chain AI systemhttps://taobaoshangou.ele.me/news
  5. Food safety label programmehttps://taobaoshangou.ele.me/news/110
  6. Rider services announcementhttps://taobaoshangou.ele.me/news/109

Grubhub for Restaurants, reviewed 29 September 2026

  1. Homepage: offer, success manager, storieshttps://get.grubhub.com
  2. Plans and commission rateshttps://get.grubhub.com/grubhub-pricing-and-fees/
  3. Marketplace, welcome kit, tablethttps://get.grubhub.com/products/marketplace/
  4. Merchant portal featureshttps://get.grubhub.com/products/merchant-portal/
  5. Grubhub Directhttps://get.grubhub.com/products/grubhub-direct/
  6. Grubhub Connecthttps://get.grubhub.com/products/grubhub-connect/
  7. Ads, promotions, loyaltyhttps://get.grubhub.com/products/marketing-tools/
  8. POS and middleware partner logos, APIshttps://get.grubhub.com/products/tech-integrations/
  9. Who Grubhub serveshttps://get.grubhub.com/products/business-types/
  10. Payments, cancellation, supporthttps://get.grubhub.com/faq/
  11. iOS merchant app listinghttps://apps.apple.com/us/app/grubhub-for-restaurants/id1543717760
  12. Google Play merchant app listinghttps://play.google.com/store/apps/details?id=com.grubhub.android.gfr&hl=en_US
  13. Sale of Grubhub to Wonder completedhttps://newsroom.justeattakeaway.com/en-WW/245724-just-eat-takeaway-com-completes-sale-of-grubhub/
  14. Founding year, founders, headquartershttps://en.wikipedia.org/wiki/Grubhub