GrabMerchant vs Postmates

GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Postmates is now run by Uber: the Postmates site carries Uber terms and pricing links, and its 'Add your restaurant' sign-up leads to the Uber Eats merchant platform. Both are listed under Delivery Marketplace. The main differences are in audience, countries covered and company background.

Key differences

  • audience

    The audiences they list differ. Listed for one product only, for example: GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia; Postmates: Restaurants that want new customers through a delivery marketplace.

  • countries covered

    Country coverage differs. GrabMerchant names 8 countries and Postmates names 1 country. No country appears in every list.

  • company background

    Parent companies: GrabMerchant, Grab; Postmates, Uber Technologies Inc..

Side by side

GrabMerchant vs Postmates: side-by-side comparison from published vendor information
FieldGrabMerchantPostmates
What it isGrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart).Postmates is now run by Uber: the Postmates site carries Uber terms and pricing links, and its 'Add your restaurant' sign-up leads to the Uber Eats merchant platform.
Best forRestaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab appRestaurants that want new customers through a delivery marketplace; Restaurants that take orders on their own website or app
Pricing modelPercentage of sales (commission not published)Percentage of sales
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWeb, iOS, AndroidWeb, iOS, Android
CountriesCambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 moreUnited States
LanguagesEnglish, MalayNot published
Number of integrations4Not published
CertificationsNot publishedNot published
Security practicesNot publishedNot published
FoundedNot publishedNot published
HeadquartersNot publishedNot published
OwnerGrabUber Technologies Inc.
Last reviewed29 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by GrabMerchant

  • EasyStore
  • Magento
  • Shopify
  • WooCommerce

Named only by Postmates

Postmates does not name any integrations in the material we reviewed.

Which to choose

GrabMerchant

Choose GrabMerchant if your business matches one of the audiences it is listed for: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.

Postmates

Choose Postmates if you are in one of these groups: Restaurants that want new customers through a delivery marketplace; Restaurants that take orders on their own website or app.

What we could not confirm

GrabMerchant

  • Commission rate, fees and ad prices
  • Contract term and renewal
  • POS and third-party integrations for restaurants
  • Founding year, headquarters, funding and employee count of Grab
  • Security certifications
  • App Store and Google Play listings (App Store request was rate limited)
  • Which countries offer GrabMerchant

Postmates

  • Date and terms of the Uber acquisition (not stated on the vendor's site)
  • Whether Postmates still operates as a separate merchant product
  • Named integration partners
  • Founding, headquarters, funding and team size
  • Countries beyond the US pricing statement
  • Contract terms and security certifications

Go further

GrabMerchant profilePostmates profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

GrabMerchant, reviewed 29 September 2026

  1. Merchant site homehttps://merchant.grab.com/en-my
  2. GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
  3. Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
  4. Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
  5. AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
  6. Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
  7. Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
  8. Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
  9. GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
  10. Countrieshttps://www.grab.com/my/locations/
  11. Company pagehttps://www.grab.com/my/about/