Postmates

Postmates is now run by Uber: the Postmates site carries Uber terms and pricing links, and its 'Add your restaurant' sign-up leads to the Uber Eats merchant platform. For restaurants this means listing on the Uber Eats marketplace for delivery and pickup, with optional own-staff delivery, POS integrations, advertising tools and Uber Direct for orders from their own channels. Restaurants pay commission-based fees.

Acquired by Uber in 2020; consumer app has been folded into Uber Eats.

Last reviewed

Visit website
Home page of Postmates's website
Postmates's website on 30 September 2026
Best for
Restaurants that want new customers through a delivery marketplace, Restaurants that take orders on their own website or app
Pricing
Percentage of sales
Runs on
Web, iOS, Android

Who it is for

  • Restaurants that want new customers through a delivery marketplace

    Listing on the Uber Eats app gives visibility to customers already searching for food, with couriers from Uber's network or your own staff.

  • Restaurants that take orders on their own website or app

    Uber Direct fulfils same-day delivery for orders received outside the marketplace, for a fee per delivery.

What it does

  • Marketplace listing

    List menus, hours, modifiers and prices on the Uber Eats app so customers can order delivery or pickup.

  • Delivery by Uber couriers, own staff or pickup

    Fulfil orders with couriers on the Uber network, your own drivers, or customer pickup.

  • Scheduled orders

    Customers can schedule an order up to 7 days in advance.

  • POS integration

    Sync a POS system so orders flow into it, where the POS is supported.

  • Ads and offers

    Built-in tools to run ads, create discounts and promote the business in the app, managed in Uber Eats Manager and Uber Marketing Manager.

  • Data insights

    Analytics on buying behaviour and trends to tailor menu, hours and promotions.

  • Menu Maker

    Menu builder with photography and menus tailored to times of day or special offerings.

  • Uber Direct

    On-demand delivery by Uber couriers for orders from a restaurant's own website, app or phone, with live tracking and proof of delivery.

  • Webshop

    A commission-free online ordering site the merchant controls, free with an Uber Eats marketplace account.

Pricing

Pricing model
Percentage of sales

Fees are commissions, not a subscription. In the US the marketplace plans are Lite (20% marketplace fee), Plus (25%, with a 0% intro rate for 30 days) and Premium (30%, same intro rate), each with a 7% pickup fee; self-delivery is 15%. Uber Direct starts at $7.99 per delivery and Webshop is a 2.5% order processing fee plus $0.29 per order. These are per-order fees, so no recurring price is listed.

Where and how it runs

Available in
United States
Platforms
Web, iOS, Android
Apps
Postmates: Consumer ordering app (iOS and Android links on postmates.com)

The Uber Eats pricing plans on this page are stated to be available only in the US; Uber Direct is described as available in 2 dozen countries without a list.

The company

Company
Postmates Inc.

Security and support

Support
Merchant support is offered through the Uber Eats merchant site, with a Merchant Academy and a contact-support route; the Postmates help pages are run by Uber.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Acquired
Website
postmates.com

Alternatives to Postmates

See all 55 in Delivery Marketplace

  • DoorDash Merchant

    DoorDash for Merchants is the restaurant-facing side of DoorDash: a listing on the DoorDash delivery and pickup marketplace, plus a Merchant Portal and optional tools for direct online ordering, marketing, loyalty and reservations.

    Listed as best for: Restaurants that want new delivery and pickup customers; Restaurants that want their own commission-free ordering channel.

  • HungryPanda

    HungryPanda is a food delivery marketplace focused on Chinese and other Asian cuisine for overseas Chinese communities.

    Runs on iOS and Android, against Web, iOS and Android for Postmates.

  • Uber Eats Manager

    Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

    Runs on Web, against Web, iOS and Android for Postmates.

  • Grubhub for Restaurants

    Grubhub for Restaurants is the restaurant-facing side of the Grubhub delivery and pickup marketplace.

    Listed as best for: Independent restaurants wanting delivery and pickup orders; Restaurants that want a commission-free direct ordering site.

Compare Postmates

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Date and terms of the Uber acquisition (not stated on the vendor's site)
  • Whether Postmates still operates as a separate merchant product
  • Named integration partners
  • Founding, headquarters, funding and team size
  • Countries beyond the US pricing statement
  • Contract terms and security certifications

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Postmates homepage, restaurant sign-up linkhttps://postmates.com/
  2. Where the Postmates restaurant sign-up redirectshttps://merchants.ubereats.com/gb/en/s/signup/
  3. Feeshttps://merchants.ubereats.com/us/en/pricing/
  4. Restaurant fithttps://merchants.ubereats.com/us/en/business/restaurants/
  5. Marketplace featureshttps://merchants.ubereats.com/us/en/services/delivery-pickup/
  6. Uber Directhttps://merchants.ubereats.com/us/en/services/uber-direct/
  7. Webshop and online orderinghttps://merchants.ubereats.com/us/en/services/online-ordering/
  8. Integration partnershttps://merchants.ubereats.com/us/en/integration-partners/
  9. Merchant FAQhttps://merchants.ubereats.com/us/en/faq/