Plateform vs UMAI

Plateform is an Italian online platform for restaurant table reservations and guest marketing. UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. Both are listed under Reservations & Table Management. Where the profiles show a difference, it is in price, audience and countries covered.

Key differences

  • price

    The only starting price published is Plateform's: EUR 59 per month, excluding VAT. UMAI does not publish a starting price.

  • audience

    Audience differs between the profiles. Listed by one product alone: Plateform: Independent restaurants, pizzerias and trattorias in Italy; UMAI: Restaurants that take reservations.

  • countries covered

    Plateform names 1 country and UMAI names 3 countries. No country appears in every list.

  • integrations

    The integration lists differ. Plateform names 32 integrations and UMAI names 2 integrations. 2 partners appear in every list.

Side by side

Plateform vs UMAI: side-by-side comparison from published vendor information
FieldPlateformUMAI
What it isPlateform is an Italian online platform for restaurant table reservations and guest marketing.UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway.
Best forIndependent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tierRestaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes
Pricing modelSubscription per venueQuote only
Starting priceEUR 59 per month, excluding VATNot published
Free planYesNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWebWeb
CountriesItalyMalaysia, Portugal, Singapore
LanguagesEnglish, French, German, Italian, SpanishNot published
Number of integrations322
CertificationsNot publishedNot published
Security practicesNot publishedNot published
FoundedNot publishedNot published
HeadquartersBologna, ItalyNot published
OwnerPart of the RistoratoreTop groupNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Stripe
  • WhatsApp

Named only by Plateform

  • Apple Pay
  • Archenet
  • Bookline
  • CashWork
  • Cassa in Cloud
  • Facebook
  • Flood
  • Google Analytics 4
  • Google Business
  • Google Pay
  • Google Tag Manager
  • IlConto
and 18 more
  • Instagram
  • iPratico
  • Menu (Passepartout)
  • Meta Pixel
  • .ofsale
  • PayPal
  • Posby
  • RingBoost AI
  • Satispay
  • Syrve
  • Tavolinux
  • Telema OneTouch
  • TikTok
  • Tilby
  • Tripadvisor
  • Wycash
  • xMenu
  • Zmenu

Named only by UMAI

Every partner UMAI names is also named by another product here.

Which to choose

Plateform

Choose Plateform if you fit its listed audience: Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier.

UMAI

Choose UMAI if you fit its listed audience: Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes.

What we could not confirm

Plateform

  • Founding year, founders, team size and funding
  • Minimum contract term and cancellation terms
  • Exact Premium price by seat count (the price calculator is interactive)
  • Which integrations are native versus set up through the vendor
  • Security certifications and hosting location
  • Availability outside Italy

UMAI

  • Any price or plan tiers (demo request only)
  • Contract terms
  • Integrations (POS, accounting)
  • Company legal name, founding year, headquarters, funding, team size
  • Hosting, security certifications
  • Mobile app platforms and store listings
  • Countries where it is officially sold
  • Interface languages

Go further

Plateform profileUMAI profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Plateform, reviewed 29 September 2026

  1. Homepage: positioning, module list, usage claimshttps://plateform.app
  2. Pricing page and plan contentshttps://plateform.app/prezzi
  3. Free plan and Premium comparisonhttps://plateform.app/plateform-free
  4. Integration listhttps://plateform.app/integrazioni
  5. Reservations module, languages, customer nameshttps://plateform.app/funzionalita/prenotazioni
  6. FAQ: no-show, devices, demohttps://plateform.app/faq
  7. About pagehttps://plateform.app/chi-siamo
  8. Customer types and case studieshttps://plateform.app/clienti
  9. Support offeringhttps://plateform.app/funzionalita/assistenza
  10. Legal entity and Bologna addresshttps://plateform.app/condizioni-generali-vendita
  11. Page discoveryhttps://plateform.app/sitemap.xml