SevenRooms vs UMAI

SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. Both are listed under Reservations & Table Management. The main differences are in audience, platforms and countries covered.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: SevenRooms: Restaurant groups; UMAI: Restaurants that take reservations.

  • platforms

    Listed platforms: SevenRooms: Web, iOS; UMAI: Web.

  • countries covered

    Country coverage differs. SevenRooms names 4 countries and UMAI names 3 countries. 1 country appears in every list.

  • integrations

    The integration lists differ. SevenRooms names 45 integrations and UMAI names 2 integrations. 1 partner appears in every list.

Side by side

SevenRooms vs UMAI: side-by-side comparison from published vendor information
FieldSevenRoomsUMAI
What it isSevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway.
Best forRestaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues; Restaurants that want to avoid cover feesRestaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes
Pricing modelQuote onlyQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractOne year if the order form states no termNot published
PlatformsWeb, iOSWeb
CountriesAustralia, Singapore, United Kingdom, United StatesMalaysia, Portugal, Singapore
LanguagesNot publishedNot published
Number of integrations452
CertificationsNot publishedNot published
Security practicesNot publishedNot published
Founded2011Not published
HeadquartersNew York, United StatesNot published
OwnerDoorDash (agreement to acquire announced 2025-05-06; the site footer now says "a DoorDash company")Not published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Stripe

Named only by SevenRooms

  • Adyen
  • NCR Aloha
  • Amazon Alexa
  • Bookline
  • Bruncher.com
  • ItsaCheckmate
  • Chope
  • Comtrex
  • CyberSource
  • Deliverect
  • DoorDash Drive
  • DoorDash Reservations
and 32 more
  • Eats365
  • Facebook
  • FreedomPay
  • Givex
  • Google
  • InfoGenesis POS
  • inKind Capital
  • Instagram
  • Journey
  • Lightspeed
  • Network International
  • Olo
  • OpenRice
  • OrderMate
  • Orkestro
  • Reserveout
  • Revel
  • Revinate
  • Salido
  • MICROS Simphony
  • Slang
  • SMSGlobal
  • SpotOn
  • Square
  • Squirrel Systems
  • Tevalis
  • The Chefz
  • TheFork
  • Toast
  • Tripadvisor
  • Twilio
  • Zonal

Named only by UMAI

  • WhatsApp

Which to choose

SevenRooms

Choose SevenRooms if you are in one of these groups: Restaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues.

UMAI

Choose UMAI if you fit its listed audience: Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes.

What we could not confirm

SevenRooms

  • Any price or the difference between Starter, Growth and Premium
  • Size of the one-time setup fee and the transaction fee rate
  • Countries where the product is sold and product languages
  • Employee count
  • Security certifications
  • Whether an Android operator app exists
  • Amounts of the 2018 Amazon Alexa Fund and 2023 Enlightened Hospitality Investments rounds (not stated in the announcements)
  • Completion date of the DoorDash acquisition (the footer says it is a DoorDash company; the announcement gives an expected close in the second half of 2025)

UMAI

  • Any price or plan tiers (demo request only)
  • Contract terms
  • Integrations (POS, accounting)
  • Company legal name, founding year, headquarters, funding, team size
  • Hosting, security certifications
  • Mobile app platforms and store listings
  • Countries where it is officially sold
  • Interface languages

Go further

SevenRooms profileUMAI profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

SevenRooms, reviewed 29 September 2026

  1. Homepage: positioning, hubs, customer claimshttps://sevenrooms.com/
  2. Plans, add-ons, pricing FAQhttps://sevenrooms.com/pricing/
  3. Integration partnershttps://sevenrooms.com/platform/integrations-apis/
  4. Reservations and waitlisthttps://sevenrooms.com/platform/reservations-waitlist/
  5. Table managementhttps://sevenrooms.com/platform/table-management/
  6. CRMhttps://sevenrooms.com/platform/crm/
  7. Marketing automationhttps://sevenrooms.com/platform/marketing-automation/
  8. Email marketinghttps://sevenrooms.com/platform/email-marketing/
  9. Text marketinghttps://sevenrooms.com/platform/text-marketing/
  10. Reputation managementhttps://sevenrooms.com/platform/reputation-management/
  11. Voice AIhttps://sevenrooms.com/platform/VoiceAI/
  12. Revenue managementhttps://sevenrooms.com/platform/revenue-management/
  13. Reportinghttps://sevenrooms.com/platform/reporting/
  14. Events and add-onshttps://sevenrooms.com/platform/events-experiences/
  15. Event managementhttps://sevenrooms.com/platform/event-management/
  16. Channel Connecthttps://sevenrooms.com/platform/channel-connect/
  17. Loyalty perkshttps://sevenrooms.com/platform/perks/
  18. DoorDash Reservationshttps://sevenrooms.com/platform/doordash-reservations/
  19. Booking channelshttps://sevenrooms.com/platform/booking-channels/
  20. Founders, founding year, investorshttps://sevenrooms.com/our-story/
  21. Press listhttps://sevenrooms.com/press/
  22. DoorDash acquisitionhttps://sevenrooms.com/press/DoorDash-Acquires-SevenRooms/
  23. Series Bhttps://sevenrooms.com/press/sevenrooms-raises-50m-series-b-round-with-providence-strategic-growth/
  24. 2017 roundhttps://sevenrooms.com/press/sevenrooms-brings-on-comcast-ventures-as-first-institutional-investor-in-8m-round/
  25. Contract term, renewal, addresshttps://sevenrooms.com/generalterms/
  26. Support contacthttps://sevenrooms.com/lets-talk/
  27. iOS operator app listinghttps://apps.apple.com/us/app/sevenrooms-os/id516418638