Mapal Workforce Suite

Mapal Workforce is the staff scheduling and time-tracking part of Mapal OS, a modular hospitality platform from Mapal Software. It covers team records, shift planning from past sales, clock-in and out, leave and open-shift offers, with mobile apps for staff (Mapal One) and managers (Mapal Manager). It is sold to restaurant, hotel and catering groups across Europe.

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Home page of Mapal Workforce Suite's website
Mapal Workforce Suite's website on 30 September 2026
Best for
Multi-site restaurant and catering groups, Hotels and catering operators
Pricing
Quote only
Runs on
Web

Who it is for

  • Multi-site restaurant and catering groups

    Central reporting, labour quotas and shift swaps between sites are built for operators with several venues.

  • Hotels and catering operators

    Mapal has separate industry pages for restaurants, hotels and catering.

  • Operators who want scheduling, training and back-of-house tools in one platform

    Workforce sits beside learning, engagement, compliance checklists, food inventory and reputation modules under one login.

What it does

  • Team management

    Keeps employee records, contracts and personal and labour details in one place, filterable by business unit, contract type or skill.

  • Documentation and eSigning

    Contracts, timesheets and other documents can be approved with digital signatures.

  • Shift planning

    Managers create, edit and move shifts and swap staff between sites in a people planner.

  • Optimisation engine

    Generates schedules from past sales to reduce cost and avoid unnecessary overtime.

  • Labour quota tracking

    Tracks labour quotas across sites to stay within local labour laws and conditions.

  • Automated variable pay

    Calculates variable pay and bonuses across sites, cities and countries.

  • Time and attendance

    Clock in and out, worked hours and rest-period tracking for timekeeping and labour cost control.

  • ShiftFinder

    Offers vacant shifts to employees by set criteria so managers can fill last-minute gaps.

  • Holidays and absences

    Employees request leave in the people planner and managers accept or reject it.

  • Manager mobile app

    Mapal Manager shows who is on shift, absences, requests and rotas, and publishes open shifts to staff.

  • Employee mobile app

    Mapal One lets staff see shifts, respond to shift requests, request leave, clock in and out from a phone, and store documents.

  • AI demand forecasting and scheduling

    Mapal says its AI forecasts demand by location, shift and station and auto-generates compliant schedules.

Pricing

Pricing model
Quote only

Mapal publishes no prices; the site directs buyers to book a 30-minute demo call.

How it compares

Compared with the 23 products in Employee Scheduling & Rostering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 11 integrations. The median in this category is 11.
  • Lists Web only. Among the 22 products in this category that state their platforms, 17 list an iOS app and 14 list an Android app.
  • The category's 10 most-named integration partners are ADP, Lightspeed, Square, Toast, Clover, Gusto, Paychex, QuickBooks, Shopify, Tenzo. Of these, this product's listing names ADP.

Works with

Other
Microsoft Dynamics 365Microsoft Power BIQlikViewSAPZoho AnalyticsatisaBAYZATebrizadvoreyooz
Payroll
ADP

The integrations page groups partners under analytics, communication, inventory and procurement, learning, payroll and HR, POS and workforce management. Only the partner names stated on the vendor's site are listed; the POS partners in particular are not confirmed.

Where and how it runs

Customers in
United Kingdom, France, Spain, Portugal, Sweden, Norway
Languages
English, Spanish, French, Portuguese, Swedish, Norwegian
Platforms
Web
Apps
Mapal One: Employee app for shifts, leave, clock-in, learning and daily tasks. Mapal Manager: Manager app for rotas, absences, open shifts and sales analytics
Hardware
None stated. Staff can clock in and out from their own phone, so no extra devices are needed.

Mapal says it supports sites in over 54 countries but names none. This list is the regional sites in its country selector; it has offices in Madrid, Edinburgh, Paris and Stockholm and says it serves other countries through partners.

The company

Company
Mapal Software SL
Registration
CIF B85594752
Founded
2012
Headquarters
Madrid, Spain
Other offices
Edinburgh, UK, Paris, France, La Roche-sur-Yon, France, Stockholm, Sweden
Customers named by the vendor
Levy Restaurants, Compass Group Norway, Espresso House, The London Cocktail Club

Security and support

Security and compliance
Published information security policy; hosted on Microsoft Azure (no certification named)
Support
A support ticket form, knowledge base and demo booking are offered; the vendor says its team supports customers on main channels in several languages.

Listing details

Vendor
Mapal OS
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
mapal-os.com
Also listed in
Labour Forecasting & OptimisationTask Management & Digital Checklists

Alternatives to Mapal Workforce Suite

See all 45 in Employee Scheduling & Rostering

  • Deputy

    Deputy is workforce management software for shift-based businesses, covering scheduling, timesheets and time clocks, labor-law compliance, messaging and HR, with payroll through an add-on.

    Runs on Web, iOS and Android, against Web for Mapal Workforce Suite.

  • Tamigo

    Tamigo is cloud workforce management software for retail and hospitality chains.

    Names 23 integrations, against 11 for Mapal Workforce Suite.

  • Bizimply

    Bizimply is workforce management software for shift-based businesses.

    Runs on Web, iOS and Android, against Web for Mapal Workforce Suite.

  • Combo (formerly Snapshift)

    Combo, formerly Snapshift, is a French cloud tool for staff scheduling, digital time clock, absences, HR admin and payroll aimed at restaurants, bakeries, food shops and other field-based small and mid-sized businesses.

    Names 7 integrations, against 11 for Mapal Workforce Suite.

Compare Mapal Workforce Suite

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, plan or free trial
  • Full integration list, especially POS and payroll partners (the vendor shows logos without names)
  • Contract term and renewal
  • App Store and Google Play availability of Mapal One and Mapal Manager
  • Security certifications such as ISO 27001 or SOC 2
  • Funding, founders and employee count

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, customers, languageshttps://www.mapal-os.com
  2. Workforce featureshttps://mapal-os.com/solutions/workforce/
  3. Platform overview, AI, Azurehttps://mapal-os.com/mapal-os/
  4. Manager apphttps://mapal-os.com/mapal-os/mapal-manager/
  5. Employee apphttps://mapal-os.com/mapal-os/mapal-one/
  6. Integration logoshttps://mapal-os.com/solutions/integrations/
  7. Industrieshttps://mapal-os.com/industries/restaurants/
  8. History and missionhttps://mapal-os.com/company/
  9. Offices, legal entity, support, demohttps://mapal-os.com/company/contact/
  10. Footprint and officeshttps://mapal-os.com/company/press-centre/
  11. Security policyhttps://mapal-os.com/security-policy/