Sadie
Sadie is a voice AI phone host for restaurants and hotels. It answers calls around the clock, takes, changes and cancels reservations in the venue's booking system, handles takeaway orders through POS links, and sends transcripts and summaries. It is sold on monthly plans to restaurants that miss calls during service, with a separate hotel product.
Last reviewed

- Best for
- Restaurants that miss calls during service, Venues taking phone reservations
- Pricing
- From USD 149 per month
- Runs on
- Web
Who it is for
Restaurants that miss calls during service
Answers unlimited simultaneous calls, so staff stay with guests in the room.
Venues taking phone reservations
Books, changes and cancels reservations directly in systems such as SevenRooms, OpenTable and Libro, with optional deposits.
Hotels
Sadie sells a separate hotel front-desk product with property-system integrations.
What it does
24/7 call answering
Answers every call, including several at once, and answers general enquiries and hours synced from Google.
Reservation management
Books, cancels, modifies and confirms reservations through connected reservation systems.
Secure deposits
Takes deposits over the phone to reduce no-shows.
Takeaway order handling
Takes takeaway orders and connects to a POS on the Orders plan.
Guest memory
Remembers returning guests on the Reserves and Orders plans.
Call transcripts and summaries
Provides transcripts, summaries and call analytics in a customer dashboard.
Call transfers
Transfers calls that need a person.
SMS send-outs
Sends text messages to callers, for example links or confirmations.
Custom enquiry forms and voicemail
Captures enquiry details with custom forms and takes voicemail.
Upsell engine
Suggests add-ons during calls.
Keep existing phone number
Says setup takes under 24 hours with no training and the current number is kept.
Pricing
- Starting price
- From USD 149 per month
- Pricing model
- Subscription
- Minimum contract
- Set on the order form
- Renewal
- Order forms renew automatically for the same length unless notice is given at least 30 days before the term ends
Restaurant plans: Answers US$149 a month, Reserves US$349 and Orders US$349. Answers has unlimited minutes and call handling; Reserves adds reservation management and reservation-system integrations; Orders adds takeaway orders and POS integration. The page shows a yearly toggle with "billed monthly". A free demo is offered; hotel pricing is not shown.
How it compares
Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 13 integrations. The median in this category is 7.
- Lists Web only. Among the 10 products in this category that state their platforms, 0 list an iOS app and 0 list an Android app.
- The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names OpenTable, SevenRooms, Deliverect.
Works with
- Delivery
- Deliverect
- Other
- CMS HospitalityYanoljaOracle HospitalityRMSMewsCloudbedsSeekdaroommaster
- Reservations
- SevenRoomsOpenTableLibroNow Book It
The last eight are hotel property systems for the hotel product. The pricing page also mentions NBI and other reservation systems, and a Tripleseat integration is announced in the blog.
Where and how it runs
- Customers in
- United States, Australia, Ireland
- Languages
- English, French
- Platforms
- Web
- Hardware
- None. Works over the phone line and keeps the venue's current number.
The vendor gives no country list. This comes from a US demo line, a case study of a Sydney venue, and Irish company address; the site also has a French-Canadian version.
The company
- Company
- Sadie Technology Limited
- Headquarters
- Dublin, Ireland
- Customers named by the vendor
- Oceane Hotel, Val's Brazilian Grill, Seasalt
Security and support
- Support
- Onboarding is handled by the vendor; the vendor says no training is needed. Contact is through a form and demo booking.
Listing details
- Built for
- Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- heysadie.ai
Alternatives to Sadie
See all 14 in Voice AI & Phone OrderingSlang.ai
Slang AI is a voice AI phone concierge for restaurants.
Names 6 integrations, against 13 for Sadie.
Hostie
Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.
Names 11 integrations, against 13 for Sadie.
VOICEplug
VOICEplug sells voice AI to restaurants.
Names 12 integrations, against 13 for Sadie.
Virnika
Virnika sells AI phone agents to restaurants.
Names 8 integrations, against 13 for Sadie.
Compare Sadie
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Hotel pricing and whether prices are per location
- Named POS integrations
- Founding year, founders, funding and team size
- Security certifications
- Full list of supported countries and languages
- Free trial or minimum term length
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepagehttps://www.heysadie.ai/
- Planshttps://www.heysadie.ai/pricing-restaurants
- Restaurant producthttps://www.heysadie.ai/solutions-restaurants
- Hotel producthttps://www.heysadie.ai/solutions-hotels
- About and integration listhttps://www.heysadie.ai/about
- Deliverect integrationhttps://www.heysadie.ai/deliverect
- OpenTable and other integrationshttps://www.heysadie.ai/resto-integrations/integrates-with-opentable
- Libro integrationhttps://www.heysadie.ai/resto-integrations/integrates-with-libro
- Legal entity, renewalhttps://www.heysadie.ai/terms-of-service
- Registered addresshttps://www.heysadie.ai/privacy-policy
- Case study and newshttps://www.heysadie.ai/blog