Sadie

Sadie is a voice AI phone host for restaurants and hotels. It answers calls around the clock, takes, changes and cancels reservations in the venue's booking system, handles takeaway orders through POS links, and sends transcripts and summaries. It is sold on monthly plans to restaurants that miss calls during service, with a separate hotel product.

Last reviewed

Visit website
Home page of Sadie's website
Sadie's website on 30 September 2026
Best for
Restaurants that miss calls during service, Venues taking phone reservations
Pricing
From USD 149 per month
Runs on
Web

Who it is for

  • Restaurants that miss calls during service

    Answers unlimited simultaneous calls, so staff stay with guests in the room.

  • Venues taking phone reservations

    Books, changes and cancels reservations directly in systems such as SevenRooms, OpenTable and Libro, with optional deposits.

  • Hotels

    Sadie sells a separate hotel front-desk product with property-system integrations.

What it does

  • 24/7 call answering

    Answers every call, including several at once, and answers general enquiries and hours synced from Google.

  • Reservation management

    Books, cancels, modifies and confirms reservations through connected reservation systems.

  • Secure deposits

    Takes deposits over the phone to reduce no-shows.

  • Takeaway order handling

    Takes takeaway orders and connects to a POS on the Orders plan.

  • Guest memory

    Remembers returning guests on the Reserves and Orders plans.

  • Call transcripts and summaries

    Provides transcripts, summaries and call analytics in a customer dashboard.

  • Call transfers

    Transfers calls that need a person.

  • SMS send-outs

    Sends text messages to callers, for example links or confirmations.

  • Custom enquiry forms and voicemail

    Captures enquiry details with custom forms and takes voicemail.

  • Upsell engine

    Suggests add-ons during calls.

  • Keep existing phone number

    Says setup takes under 24 hours with no training and the current number is kept.

Pricing

Starting price
From USD 149 per month
Pricing model
Subscription
Minimum contract
Set on the order form
Renewal
Order forms renew automatically for the same length unless notice is given at least 30 days before the term ends

Restaurant plans: Answers US$149 a month, Reserves US$349 and Orders US$349. Answers has unlimited minutes and call handling; Reserves adds reservation management and reservation-system integrations; Orders adds takeaway orders and POS integration. The page shows a yearly toggle with "billed monthly". A free demo is offered; hotel pricing is not shown.

How it compares

Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 13 integrations. The median in this category is 7.
  • Lists Web only. Among the 10 products in this category that state their platforms, 0 list an iOS app and 0 list an Android app.
  • The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names OpenTable, SevenRooms, Deliverect.

Works with

Delivery
Deliverect
Other
CMS HospitalityYanoljaOracle HospitalityRMSMewsCloudbedsSeekdaroommaster

The last eight are hotel property systems for the hotel product. The pricing page also mentions NBI and other reservation systems, and a Tripleseat integration is announced in the blog.

Where and how it runs

Customers in
United States, Australia, Ireland
Languages
English, French
Platforms
Web
Hardware
None. Works over the phone line and keeps the venue's current number.

The vendor gives no country list. This comes from a US demo line, a case study of a Sydney venue, and Irish company address; the site also has a French-Canadian version.

The company

Company
Sadie Technology Limited
Headquarters
Dublin, Ireland
Customers named by the vendor
Oceane Hotel, Val's Brazilian Grill, Seasalt

Security and support

Support
Onboarding is handled by the vendor; the vendor says no training is needed. Contact is through a form and demo booking.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
heysadie.ai
  • Slang.ai

    Slang AI is a voice AI phone concierge for restaurants.

    Names 6 integrations, against 13 for Sadie.

  • Hostie

    Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.

    Names 11 integrations, against 13 for Sadie.

  • VOICEplug

    VOICEplug sells voice AI to restaurants.

    Names 12 integrations, against 13 for Sadie.

  • Virnika

    Virnika sells AI phone agents to restaurants.

    Names 8 integrations, against 13 for Sadie.

What we could not confirm

These points were not confirmed when this page was written.

  • Hotel pricing and whether prices are per location
  • Named POS integrations
  • Founding year, founders, funding and team size
  • Security certifications
  • Full list of supported countries and languages
  • Free trial or minimum term length

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.heysadie.ai/
  2. Planshttps://www.heysadie.ai/pricing-restaurants
  3. Restaurant producthttps://www.heysadie.ai/solutions-restaurants
  4. Hotel producthttps://www.heysadie.ai/solutions-hotels
  5. About and integration listhttps://www.heysadie.ai/about
  6. Deliverect integrationhttps://www.heysadie.ai/deliverect
  7. OpenTable and other integrationshttps://www.heysadie.ai/resto-integrations/integrates-with-opentable
  8. Libro integrationhttps://www.heysadie.ai/resto-integrations/integrates-with-libro
  9. Legal entity, renewalhttps://www.heysadie.ai/terms-of-service
  10. Registered addresshttps://www.heysadie.ai/privacy-policy
  11. Case study and newshttps://www.heysadie.ai/blog