Synapsy

Synapsy is a French software publisher selling point-of-sale and back-office software to food retailers, mainly bakeries and pastry shops, plus butchers, caterers, chocolate makers and fast-food outlets. Iris is its till software, Alecto its cloud management and production-planning software, and it also sells scales, cash recyclers, order kiosks and click-and-collect.

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Best for
Bakeries and pastry shops in France, Butchers, charcutiers and caterers
Pricing
Quote only
Runs on
Web

Who it is for

  • Bakeries and pastry shops in France

    Till, production planning, order taking and forecasting are offered for bakery-pâtisserie, with a sector page for each.

  • Butchers, charcutiers and caterers

    Iris is paired with certified connected scales, label printing, order management and a click-and-collect service for butchers.

  • Multi-shop food retail networks

    Alecto is fully hosted and the vendor says it serves store networks; orders taken at one till can be sent to another shop in the network or to the production lab.

  • Fast-food and snack outlets

    A dedicated offer covers tills, order management, touch-screen order kiosks and click-and-collect.

Less suited to: Businesses outside France or those wanting self-serve published pricing: the site is in French, lists French offices and sells through quotes and demos.

What it does

  • Iris touch-screen till software

    Certified till software that takes payments including vouchers and gift cards, generates receipts and tracks sales, for food retail and fast food.

  • Customer order taking at the till

    Orders can be entered for a later date, at this shop or another shop in the network, and are passed to the Alecto back office for the production lab.

  • Loyalty programme

    Loyalty rules, points and discounts are configured and applied at the till without an extra module, per the vendor.

  • Stock management

    Stock tracking with alerts on products to reorder, plus real-time stock and inventory in Alecto.

  • Alecto commercial management

    Hosted software with a dashboard, article and customer databases, quotes turned into invoices, sales documents, cash journal and integrated marketing campaigns; usable from tablets and phones.

  • Production planning

    Automatic production plan built from sales history and recurring B2B orders, with recipe cost and margin per recipe, stock decrement and unsold tracking.

  • Technical sheets and allergens

    Recipes hold ingredients, quantities, steps and allergens, which can be carried through to the label and point of sale.

  • Connected certified scales

    Weighing data flows to the till and prints price labels; the scales are certified by the French metrology lab LNE.

  • Click and collect

    Online ordering with pickup slots for bakeries and butchers, with orders showing in the management software.

  • Order kiosks

    Touch-screen ordering kiosks for fast-food outlets, which the vendor says cut queues and raise average ticket.

  • Automatic cash recyclers

    Automatic cash handling machines to secure cash takings.

  • Digital marketing services

    Website, e-commerce, email and SMS campaigns and in-store promotions offered as an accompanying service.

  • Electronic invoicing

    Compliance with the French e-invoicing reform through Docoon, an approved platform, according to the vendor's news posts.

Pricing

Pricing model
Quote only

No prices are published. The site offers a free quote and a demo request through a contact form.

How it compares

Compared with the 16 products in Café & Bakery POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 6.
  • Lists Web only. Among the 16 products in this category that state their platforms, 7 list an iOS app and 7 list an Android app.
  • The category's 10 most-named integration partners are WooCommerce, Shopify, Xero, QuickBooks, GoFood, GrabFood, Mailchimp, PrestaShop, QRIS, Shopee. Of these, this product's listing names WooCommerce, PrestaShop.

Works with

Accounting
Docoon
Delivery
Uber Eats
Inventory
Helean
Other
HubRiseBakeronlinePrestaShopWooCommerceProgial
Suppliers
InpulseOtami

The integrations page also mentions HubRise linking orders, delivery carriers, e-marketing lists and digital loyalty cards. Helean is described as already integrated into Alecto.

Where and how it runs

Available in
France
Languages
French
Platforms
Web
Hardware
Sells touch-screen tills, printers, scanners, tablets, scales, digital kiosks and cash recyclers. Named scale models include Precia Molen and Digi SM 120 and 5300X.

The site is in French, lists offices in Poitiers and Concarneau, and its regional pages cover French regions. No other country is stated.

The company

Founded
2005
Headquarters
France
Other offices
Poitiers, Concarneau

Security and support

Security and compliance
Till software described as certified (certifying body not named), Scales certified by the LNE
Support
Phone support on one number, 7 days a week all year, with a team available on weekdays from 6h to 22h and at weekends and holidays. On-site training is given at installation.

Listing details

Built for
Food retail, Bakeries
Focus
Food-specific
Status
Active
Website
synapsy.fr
Also listed in
Bakery Management SoftwareButcher, Deli & Specialty Food Retail

Alternatives to Synapsy

See all 40 in Café & Bakery POS

  • SumUp POS

    SumUp POS is the point-of-sale software from payments company SumUp, sold for restaurants, cafes and retail.

    Runs on Web and iOS, against Web for Synapsy.

  • Zettle by PayPal

    Zettle by PayPal is a point-of-sale app with card readers and an all-in-one terminal for taking in-person payments.

    Runs on iOS and Android, against Web for Synapsy.

  • Conexa

    Conexa is a Romanian business management platform that combines a point of sale, stock control, recipes, invoicing and reports for restaurants, bakeries, retail shops and similar businesses.

    Runs on Web, iOS, Android and Windows, against Web for Synapsy.

  • LocaFox

    LocaFox is a German cloud point of sale for small shops, cafes, bakeries, snack bars and food trucks, with inventory, reports and card-payment links.

    Runs on Web and Android, against Web for Synapsy.

Compare Synapsy

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or contract term
  • Legal entity name, registration number, headquarters and team size
  • Named customers
  • Which operating systems the Iris till runs on
  • Security certifications beyond the certified till and scales
  • Whether the tool is sold outside France

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: range, sectors, e-invoicing newshttps://synapsy.fr/
  2. Company history 2005 onwardshttps://synapsy.fr/qui-sommes-nous/
  3. Iris till softwarehttps://synapsy.fr/logiciel-de-caisse/
  4. Iris loyalty and stockhttps://synapsy.fr/iris-caisse-enregistreuse-commercant/
  5. Alecto management softwarehttps://synapsy.fr/alecto-logiciel-gestion-commerciale-adapte/
  6. Production planninghttps://synapsy.fr/logiciel-de-gestion-de-production/
  7. Order takinghttps://synapsy.fr/gestion-des-commandes/
  8. Butcher offerhttps://synapsy.fr/le-logiciel-de-caisse-enregistreuse-pour-votre-boucherie-charcuterie/
  9. Scales and hardwarehttps://synapsy.fr/balance-boucherie/
  10. Click and collecthttps://synapsy.fr/click-and-collect-boucherie/
  11. Integrationshttps://synapsy.fr/nos-integrations/
  12. FAQ: mobile access, product rangehttps://synapsy.fr/foire-aux-questions/
  13. Support hourshttps://synapsy.fr/service-client/
  14. Offices, quote formhttps://synapsy.fr/contactez-nous/