Aleno vs TheFork Manager
Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. Both are listed under Reservations & Table Management. Where the profiles show a difference, it is in audience, platforms and countries covered.
Key differences
audience
Not every audience is shared. Entries that only one product lists: Aleno: Hotels with restaurants; TheFork Manager: Restaurants that want more bookings from a diner marketplace.
platforms
Platform support differs. Aleno: Web; TheFork Manager: Web, iOS, Android.
countries covered
On geography, Aleno names 3 countries and TheFork Manager names 11 countries. 1 country appears in every list.
integrations
Aleno names 10 integrations and TheFork Manager names 17 integrations. 1 partner appears in every list.
Side by side
| Field | Aleno | TheFork Manager |
|---|---|---|
| What it is | Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. | TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. |
| Best for | Restaurant groups; Hotels with restaurants; Ambitious single restaurants | Restaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups; MICHELIN-listed restaurants |
| Pricing model | Quote only | Quote only |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web | Web, iOS, Android |
| Countries | Austria, Germany, Switzerland | Australia, Belgium, Denmark, France, Italy, Netherlands and 5 more |
| Languages | English, German | Dutch, English, French, German, Italian, Polish and 3 more |
| Number of integrations | 10 | 17 |
| Certifications | GDPR | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | 2007 |
| Headquarters | Zurich, Switzerland | Not published |
| Owner | Not published | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- Lightspeed
Named only by Aleno
- Assistent.AI
- Fidelio
- GMS
- HelloTess
- Hypersoft
- Mailchimp
- Mews
- Opera
- Protel
Named only by TheFork Manager
- Apple Pay
- Brevo
- Google Pay
- L'Addition
- Mailjet
- Oracle
- Revinate
- Revo
- Salesforce
- Stripe
- Trivec
and 4 moreshow fewer
- Untill
- Winrest
- Zelty
- Zonesoft
Which to choose
Aleno
Choose Aleno if your business matches one of the audiences it is listed for: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.
TheFork Manager
Choose TheFork Manager if you are in one of these groups: Restaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups.
What we could not confirm
Aleno
- Any price or free trial
- Contract term
- Year founded
- Security certifications
- Full integration list (marketplace)
- Native mobile apps
TheFork Manager
- Any price (plans show 'Ask for pricing')
- Contract length, renewal and any per-cover or commission fees on marketplace bookings
- Headquarters, founders, employee count and funding
- Ownership (the vendor's site does not state a parent company)
- The list of countries served by TheFork Manager (inferred from the consumer app listing)
- Security certifications and hosting
- Which POS integrations apply in which country
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Aleno, reviewed 29 September 2026
- Homepagehttps://www.aleno.me
- Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
- Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
- Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
- No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
- Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
- Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
- Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
- Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
- Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
- Team and sizehttps://www.aleno.me/en/about-us
- Imprinthttps://www.aleno.me/en/impressum
TheFork Manager, reviewed 29 September 2026
- Consumer site: its 'For restaurants' link leads to theforkmanager.comhttps://www.thefork.com
- Restaurant site home: languages, vendor figureshttps://www.theforkmanager.com/en/
- Overview, customer quoteshttps://www.theforkmanager.com/en/restaurant-management-software
- Plans and features per planhttps://www.theforkmanager.com/en/restaurant-software-price
- Plan names and included serviceshttps://www.theforkmanager.com/en/blog/thefork-tools/new-packages-thefork-manager
- Booking and service management featureshttps://www.theforkmanager.com/en/restaurant-booking-management
- No-shows, analytics, marketinghttps://www.theforkmanager.com/en/restaurant-performance-optimization
- CRM and loyalty featureshttps://www.theforkmanager.com/en/restaurant-customer-retention
- Integration logoshttps://www.theforkmanager.com/en/restaurant-software-integrations
- Tripadvisor and MICHELIN partnershipshttps://www.theforkmanager.com/en/restaurant-partnerships
- 11 countries, 55,000 restaurantshttps://www.theforkmanager.com/en/why-thefork-manager
- Support and legal entity in footerhttps://www.theforkmanager.com/en/contact
- iOS restaurant app listinghttps://apps.apple.com/us/app/thefork-manager/id1295795281
- Google Play restaurant app listinghttps://play.google.com/store/apps/details?id=com.lafourchette.tfm3&hl=en_US
- Consumer app listing: markets and founding yearhttps://apps.apple.com/us/app/thefork-restaurant-bookings/id424850908
