Aleno vs TheFork Manager

Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. Both are listed under Reservations & Table Management. Where the profiles show a difference, it is in audience, platforms and countries covered.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: Aleno: Hotels with restaurants; TheFork Manager: Restaurants that want more bookings from a diner marketplace.

  • platforms

    Platform support differs. Aleno: Web; TheFork Manager: Web, iOS, Android.

  • countries covered

    On geography, Aleno names 3 countries and TheFork Manager names 11 countries. 1 country appears in every list.

  • integrations

    Aleno names 10 integrations and TheFork Manager names 17 integrations. 1 partner appears in every list.

Side by side

Aleno vs TheFork Manager: side-by-side comparison from published vendor information
FieldAlenoTheFork Manager
What it isAleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant.TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.
Best forRestaurant groups; Hotels with restaurants; Ambitious single restaurantsRestaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups; MICHELIN-listed restaurants
Pricing modelQuote onlyQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWebWeb, iOS, Android
CountriesAustria, Germany, SwitzerlandAustralia, Belgium, Denmark, France, Italy, Netherlands and 5 more
LanguagesEnglish, GermanDutch, English, French, German, Italian, Polish and 3 more
Number of integrations1017
CertificationsGDPRNot published
Security practicesNot publishedNot published
FoundedNot published2007
HeadquartersZurich, SwitzerlandNot published
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Lightspeed

Named only by Aleno

  • Assistent.AI
  • Fidelio
  • GMS
  • HelloTess
  • Hypersoft
  • Mailchimp
  • Mews
  • Opera
  • Protel

Named only by TheFork Manager

  • Apple Pay
  • Brevo
  • Google Pay
  • Instagram
  • L'Addition
  • Mailjet
  • Oracle
  • Revinate
  • Revo
  • Salesforce
  • Stripe
  • Trivec
and 4 more
  • Untill
  • Winrest
  • Zelty
  • Zonesoft

Which to choose

Aleno

Choose Aleno if your business matches one of the audiences it is listed for: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.

TheFork Manager

Choose TheFork Manager if you are in one of these groups: Restaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups.

What we could not confirm

Aleno

  • Any price or free trial
  • Contract term
  • Year founded
  • Security certifications
  • Full integration list (marketplace)
  • Native mobile apps

TheFork Manager

  • Any price (plans show 'Ask for pricing')
  • Contract length, renewal and any per-cover or commission fees on marketplace bookings
  • Headquarters, founders, employee count and funding
  • Ownership (the vendor's site does not state a parent company)
  • The list of countries served by TheFork Manager (inferred from the consumer app listing)
  • Security certifications and hosting
  • Which POS integrations apply in which country

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Aleno, reviewed 29 September 2026

  1. Homepagehttps://www.aleno.me
  2. Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
  3. Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
  4. Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
  5. No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
  6. Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
  7. Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
  8. Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
  9. Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
  10. Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
  11. Team and sizehttps://www.aleno.me/en/about-us
  12. Imprinthttps://www.aleno.me/en/impressum

TheFork Manager, reviewed 29 September 2026

  1. Consumer site: its 'For restaurants' link leads to theforkmanager.comhttps://www.thefork.com
  2. Restaurant site home: languages, vendor figureshttps://www.theforkmanager.com/en/
  3. Overview, customer quoteshttps://www.theforkmanager.com/en/restaurant-management-software
  4. Plans and features per planhttps://www.theforkmanager.com/en/restaurant-software-price
  5. Plan names and included serviceshttps://www.theforkmanager.com/en/blog/thefork-tools/new-packages-thefork-manager
  6. Booking and service management featureshttps://www.theforkmanager.com/en/restaurant-booking-management
  7. No-shows, analytics, marketinghttps://www.theforkmanager.com/en/restaurant-performance-optimization
  8. CRM and loyalty featureshttps://www.theforkmanager.com/en/restaurant-customer-retention
  9. Integration logoshttps://www.theforkmanager.com/en/restaurant-software-integrations
  10. Tripadvisor and MICHELIN partnershipshttps://www.theforkmanager.com/en/restaurant-partnerships
  11. 11 countries, 55,000 restaurantshttps://www.theforkmanager.com/en/why-thefork-manager
  12. Support and legal entity in footerhttps://www.theforkmanager.com/en/contact
  13. iOS restaurant app listinghttps://apps.apple.com/us/app/thefork-manager/id1295795281
  14. Google Play restaurant app listinghttps://play.google.com/store/apps/details?id=com.lafourchette.tfm3&hl=en_US
  15. Consumer app listing: markets and founding yearhttps://apps.apple.com/us/app/thefork-restaurant-bookings/id424850908