TheFork Manager vs UMAI

TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. Both are listed under Reservations & Table Management. They differ in audience, platforms and countries covered.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: TheFork Manager: Restaurants that want more bookings from a diner marketplace; UMAI: Restaurants that take reservations.

  • platforms

    They do not run on the same platforms. TheFork Manager: Web, iOS, Android; UMAI: Web.

  • countries covered

    TheFork Manager names 11 countries and UMAI names 3 countries. 1 country appears in every list.

  • integrations

    TheFork Manager names 17 integrations and UMAI names 2 integrations. 1 partner appears in every list.

Side by side

TheFork Manager vs UMAI: side-by-side comparison from published vendor information
FieldTheFork ManagerUMAI
What it isTheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway.
Best forRestaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups; MICHELIN-listed restaurantsRestaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes
Pricing modelQuote onlyQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWeb, iOS, AndroidWeb
CountriesAustralia, Belgium, Denmark, France, Italy, Netherlands and 5 moreMalaysia, Portugal, Singapore
LanguagesDutch, English, French, German, Italian, Polish and 3 moreNot published
Number of integrations172
CertificationsNot publishedNot published
Security practicesNot publishedNot published
Founded2007Not published
HeadquartersNot publishedNot published
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Stripe

Named only by TheFork Manager

  • Apple Pay
  • Brevo
  • Google Pay
  • Instagram
  • L'Addition
  • Lightspeed
  • Mailjet
  • Oracle
  • Revinate
  • Revo
  • Salesforce
  • Trivec
and 4 more
  • Untill
  • Winrest
  • Zelty
  • Zonesoft

Named only by UMAI

  • WhatsApp

Which to choose

TheFork Manager

Choose TheFork Manager if your business matches one of the audiences it is listed for: Restaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups.

UMAI

Choose UMAI if your business matches one of the audiences it is listed for: Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes.

What we could not confirm

TheFork Manager

  • Any price (plans show 'Ask for pricing')
  • Contract length, renewal and any per-cover or commission fees on marketplace bookings
  • Headquarters, founders, employee count and funding
  • Ownership (the vendor's site does not state a parent company)
  • The list of countries served by TheFork Manager (inferred from the consumer app listing)
  • Security certifications and hosting
  • Which POS integrations apply in which country

UMAI

  • Any price or plan tiers (demo request only)
  • Contract terms
  • Integrations (POS, accounting)
  • Company legal name, founding year, headquarters, funding, team size
  • Hosting, security certifications
  • Mobile app platforms and store listings
  • Countries where it is officially sold
  • Interface languages

Go further

TheFork Manager profileUMAI profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

TheFork Manager, reviewed 29 September 2026

  1. Consumer site: its 'For restaurants' link leads to theforkmanager.comhttps://www.thefork.com
  2. Restaurant site home: languages, vendor figureshttps://www.theforkmanager.com/en/
  3. Overview, customer quoteshttps://www.theforkmanager.com/en/restaurant-management-software
  4. Plans and features per planhttps://www.theforkmanager.com/en/restaurant-software-price
  5. Plan names and included serviceshttps://www.theforkmanager.com/en/blog/thefork-tools/new-packages-thefork-manager
  6. Booking and service management featureshttps://www.theforkmanager.com/en/restaurant-booking-management
  7. No-shows, analytics, marketinghttps://www.theforkmanager.com/en/restaurant-performance-optimization
  8. CRM and loyalty featureshttps://www.theforkmanager.com/en/restaurant-customer-retention
  9. Integration logoshttps://www.theforkmanager.com/en/restaurant-software-integrations
  10. Tripadvisor and MICHELIN partnershipshttps://www.theforkmanager.com/en/restaurant-partnerships
  11. 11 countries, 55,000 restaurantshttps://www.theforkmanager.com/en/why-thefork-manager
  12. Support and legal entity in footerhttps://www.theforkmanager.com/en/contact
  13. iOS restaurant app listinghttps://apps.apple.com/us/app/thefork-manager/id1295795281
  14. Google Play restaurant app listinghttps://play.google.com/store/apps/details?id=com.lafourchette.tfm3&hl=en_US
  15. Consumer app listing: markets and founding yearhttps://apps.apple.com/us/app/thefork-restaurant-bookings/id424850908