CaterZen
CaterZen is web-based catering software from Restaurant & Catering Systems. It covers a customer database, proposals and quotes, online ordering, order taking, kitchen production reports, delivery routing with a driver app, e-signature contracts and email marketing. It is sold to restaurants and caterers that run drop-off, full-service and event-space catering.
Last reviewed
- Best for
- Restaurants with a catering line, Drop-off and full-service caterers
- Pricing
- From USD 179 per month
- Runs on
- Web
Who it is for
Restaurants with a catering line
Built around selling and running catering orders alongside a restaurant, with a POS-linked ordering site via Chowly.
Drop-off and full-service caterers
Covers proposals, BEO templates, kitchen production reports and delivery routing in one system.
Venues with event space or party rooms
Has a private-room booking workflow with inquiry forms, CRM, proposals and contracts.
Restaurants adding takeout and delivery
Offers online ordering, a phone-order screen and a delivery manager for takeout and delivery.
What it does
Catering CRM
Tracks emails, calls, meetings, orders, quotes and proposals against each client and prospect.
Order taking
One-screen desktop order entry with unlimited menus, items and modifiers, plus mobile order taking on phone or tablet.
Branded online ordering
A custom-designed, mobile-friendly ordering site for catering clients, available on the Pro Plus plan and above.
Proposals and quotes
Customisable proposal templates with a built-in reminder system for follow-ups and rebooking.
E-signature contracts
Clients sign catering contracts on desktop or mobile, stored against the CRM record.
BEO templates
Drag-and-drop banquet event order templates that can be attached to any order.
Kitchen production reports
Production reports by order or aggregated by day, with a tablet checklist that flags late pop-up orders.
Delivery manager and driver app
Drag-and-drop route mapping, driver assignment, load-out checklists, photos of set-up, signature and tip capture on the driver's phone.
Venue management
Manages deliveries and events for venues shared by several catering clients.
Inquiry web forms
Unlimited lead-capture forms for a website that feed the CRM and trigger automated emails.
Email marketing
Built-in email marketing module with pre-written templates.
Payment processing (CaterPay)
Catering-focused card processing with next-day funding and a choice of daily or monthly fee debits.
Phone ordering and call-centre screen
Lets a team take phone orders on premises or from home, with order history and customer notes.
Event space and party room booking
Inquiry-to-contract workflow for private rooms.
Pricing
- Starting price
- From USD 179 per month
- Pricing model
- Subscription per location
- Free plan
- No
- Free trial
- 30-day free trial, no credit card required
Published plans: Pro $179 per month, Pro Plus $199 (adds custom branded online ordering) and Marketing Pro Plus $229 (adds marketing systems, VoIP calling, delivery manager and BEO templates). Enterprise is priced on request. The site says users and orders are unlimited and all modules are included. The page does not say whether prices are per location.
How it compares
Compared with the 24 products in Catering Management Software that have a profile on this site. These figures describe the category. They are not a recommendation.
- Its starting price is USD 179 per month. That is above the category median of USD 91, taken from the 6 products in this category that publish a USD price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
- Names 10 integrations. The median in this category is 5.50.
- Does not have a free plan. 2 of the 8 products in this category that say whether they have a free plan do.
- Has a free trial. 8 of the 9 products in this category that say whether they have a free trial do.
- Lists Web only. Among the 24 products in this category that state their platforms, 2 list an iOS app and 2 list an Android app.
- The category's 10 most-named integration partners are QuickBooks, Stripe, Xero, Google Calendar, Nowsta, Sage, Mailchimp, StaffMate, Authorize.net, Bidfood. Of these, this product's listing names QuickBooks, Google Calendar, Nowsta, Authorize.net.
Works with
- Accounting
- QuickBooks Online
- Delivery
- Burq
- Loyalty
- Tango Card
- Other
- Google CalendarGmailNearby Now
- Payments
- CaterPayAuthorize.Net
- Point of sale
- Chowly
- Scheduling
- Nowsta
POS connection is through Chowly, which the page says supports 20+ POS systems. Nowsta is a CSV export, not a live link.
Where and how it runs
- Customers in
- United States
- Platforms
- Web
- Apps
- CaterZen driver app: Delivery routes, load-out checklists, photos and signature capture on a driver's smartphone
- Hardware
- Web-based; the kitchen production report and online-order bump screen run on any tablet (Android or iPad). Receipt and label printing is listed on the pricing page.
CaterZen publishes no list of countries. This is inferred from a 1-888 phone number, US-based customers in case studies and testimonials, and US-only wording elsewhere; not confirmed by the vendor.
The company
- Company
- Barbecue Evangelist Enterprises, Inc., doing business as CaterZen Catering Software and Restaurant Catering Systems
- Founders
- Michael Attias
- Customers named by the vendor
- Firehouse Subs, Oklahoma Joe's, Jack Stack Barbecue, Shane's Rib Shack, Cabo Bob's, Rollie's Catering, Taylor Grocery Special Events Catering, Elizabeth's Catering, MarketPlace Grill, Picnikins Catering, Clementine Catering, Cater 4 U, The Egg & I
Security and support
- Security and compliance
- PCI-compliant gateway via Authorize.Net (vendor's description of that integration)
- Support
- Support by email (support@caterzen.com) and phone 1-888-997-3433, a help site, and a quick-start training session. The site also offers a one-on-one product walkthrough it calls a non-demo demo.
Listing details
- Built for
- Catering, Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- caterzen.com
- Also listed in
- Catering & Group Order Marketplaces
Alternatives to CaterZen
See all 29 in Catering Management SoftwareTotal Party Planner
Total Party Planner (TPP) is web-based catering management software.
Starts at USD 119 per month, against USD 179 per month for CaterZen.
Caterease
Caterease is catering and event management software from Horizon Business Services.
Starts at USD 99 per month, billed annually, against USD 179 per month for CaterZen. The two prices are quoted on different terms.
Curate
Curate is event business software for caterers, venues, florists and event planners.
Names 6 integrations, against 10 for CaterZen.
Flex Catering
Flex Catering is web-based software for catering businesses that combines online ordering, event and venue booking, proposals, kitchen production, delivery dispatch and payments in one system.
Runs on Web, iOS and Android, against Web for CaterZen.
Compare CaterZen
What we could not confirm
These points were not confirmed when this page was written.
- Whether prices are per location, and any setup or payment-processing fees
- Contract minimum term, renewal and cancellation
- Founding year, headquarters, registration, funding and team size
- Countries where it is sold, and languages
- Mobile app names and store listings (no app store links found)
- Security certifications and hosting
- The vendor's 'thousands of catering businesses' claim
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: positioning, modules, trialhttps://www.caterzen.com/
- Plans and priceshttps://www.caterzen.com/pricing
- Integrations listhttps://www.caterzen.com/integrations
- Management featureshttps://www.caterzen.com/catering-management-software
- Delivery manager and driver apphttps://www.caterzen.com/catering-delivery-manager
- Takeout and delivery offerhttps://www.caterzen.com/takeout-food-delivery-software
- Event space bookinghttps://www.caterzen.com/event-space-party-room-booking-software
- Payment processinghttps://www.caterzen.com/caterpay
- Founder and company backgroundhttps://www.caterzen.com/about
- Legal entityhttps://www.caterzen.com/terms-of-service
- Named customershttps://www.caterzen.com/case-studies
- Named customershttps://www.caterzen.com/testimonials
- Page discoveryhttps://www.caterzen.com/sitemap.xml