Flex Catering

Flex Catering is web-based software for catering businesses that combines online ordering, event and venue booking, proposals, kitchen production, delivery dispatch and payments in one system. It is sold to drop-off and corporate caterers, event caterers and venues, restaurants, grocers and bakeries that run catering, with a separate enterprise plan for large groups.

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Home page of Flex Catering's website
Flex Catering's website on 30 September 2026
Best for
Drop-off and corporate caterers, Event caterers and venues
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Drop-off and corporate caterers

    Branded online ordering with customer portals, cut-off times, standing orders, delivery runs and a driver app.

  • Event caterers and venues

    Handles event bookings, room availability, proposals with e-signature, menu planning and banquet event orders.

  • Restaurants, grocers and bakeries selling catering

    The vendor positions it for businesses that want catering ordering and production that a standard POS does not provide.

  • Large catering groups and chains

    An Enterprise plan covers multi-account management, custom integrations and tailored onboarding.

What it does

  • Catering online ordering

    Customisable storefronts with customer portals, order history, dedicated price lists and menus per customer, cut-off times and standing orders.

  • Event management

    Event scheduling, task management, staff and equipment management, and banquet event order (BEO) generation.

  • Venue and room booking

    Booking calendar, room availability, lead capture and proposals and contracts for venues.

  • Proposal builder with e-signature

    Drag-and-drop proposal documents that are sent and signed digitally.

  • Production and reporting

    Kitchen production tools, prep sheets and over 40 configurable printable reports covering sales, finance and production.

  • Delivery and dispatch

    Dispatch management, a delivery run builder, Google Maps routing and a driver app for own vans or third-party couriers.

  • Kitchen display system (KDS)

    Orders ready for production appear live on a kitchen screen where staff mark them complete; the hardware is the customer's choice.

  • Flex Catering Pay

    Integrated card and ACH/direct debit payments with deposits, partial payments, recurring payments and auto-charging on due date.

  • CRM and sales tools

    Lead management, quotations, reminders, house accounts, customer groups and loyalty points.

  • Recipes and food costing

    Recipe builder and food costing, sold as an add-on.

  • FlexInsight AI assistant

    An assistant that answers questions about how to use Flex, account settings and upcoming orders.

  • Multi-location routing

    Routes orders to the right kitchen or store; extra locations are add-ons.

Pricing

Pricing model
Quote only

No prices are published; the plans page offers a pricing form and a demo. Four plans are named: Ballroom (events, venues and catering), Pantry (online ordering and drop-off catering), Off Premise (Pantry plus Ballroom) and Enterprise. Ballroom and Pantry include 2 users, Off Premise 5, with 1 location and 1 driver each. Accounting, POS and Zapier/API integrations, recipes and costing, KDS, loyalty and SMS are add-ons. The vendor says signing up starts with a sales demo and a formal proposal.

How it compares

Compared with the 24 products in Catering Management Software that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 5.50.
  • One of 2 products in this category with an iOS app. One of 2 products in this category with an Android app. 24 products in this category state their platforms.
  • The category's 10 most-named integration partners are QuickBooks, Stripe, Xero, Google Calendar, Nowsta, Sage, Mailchimp, StaffMate, Authorize.net, Bidfood. Of these, this product's listing names QuickBooks, Xero, Nowsta, Mailchimp.

Works with

Accounting
QuickBooks OnlineXeroMYOB
Delivery
DeliverThatdlivrd
Other
MailchimpKlaviyoZapier
Scheduling
DeputyNowsta

The plans page also lists ezCater, Yordar and Hampr marketplaces, Google Calendar and Google Maps, and POS integration as an add-on without naming POS systems.

Where and how it runs

Customers in
United States, Canada, Australia, New Zealand, United Kingdom
Platforms
Web, iOS, Android
Apps
Flex Catering: Driver app to manage and complete catering deliveries
Hardware
KDS runs on a tablet on a stand or arm; the customer chooses the hardware.

The about page says the client base spans these countries; it does not list where the product is sold.

The company

Company
Flex Software Pty Ltd
Other offices
Brisbane, Australia, Miami, USA, London, UK
Customers named by the vendor
Savory Hospitality, The Catering Department, Village Butchers, Maurice's Piggie Park, Cupcakin Bake Shop, Axcess Catering & Events, Piccolo Me, Pete's Market

Security and support

Security and compliance
PCI compliant payments, role-based access control, two-factor authentication and audit logs
Support
The vendor lists a support ticket system and phone lines in Australia, the US and the UK; Enterprise includes tailored onboarding and support.

Listing details

Built for
Catering
Focus
Food-specific
Status
Active
Website
flexcateringhq.com

Alternatives to Flex Catering

See all 29 in Catering Management Software

  • Puree

    Puree is web-based catering software that takes an enquiry through quote, online acceptance, deposit and payment to chef dockets, delivery run sheets and event briefs.

    Runs on Web, against Web, iOS and Android for Flex Catering.

  • CaterSOFT

    CaterSOFT is cloud catering and event booking software from CATERSOFT UK Ltd, sold as three products: Occasion for event and wedding caterers, Drop & Go for office buffet and drop-off caterers, and Venue for function halls and conference centres.

    Runs on Web, against Web, iOS and Android for Flex Catering.

  • Spoonfed

    Spoonfed is cloud catering management software for business-to-business caterers.

    Runs on Web, against Web, iOS and Android for Flex Catering.

  • Total Party Planner

    Total Party Planner (TPP) is web-based catering management software.

    Runs on Web, against Web, iOS and Android for Flex Catering.

Compare Flex Catering

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or per-plan fee
  • Free trial or free plan
  • Contract term and renewal
  • Founding year, founders, funding and headcount
  • Interface languages
  • Which POS systems the POS add-on connects to

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, features, officeshttps://www.flexcateringhq.com/
  2. Feature listhttps://www.flexcateringhq.com/features/
  3. Plans, add-ons, users, sign-up processhttps://www.flexcateringhq.com/plans/
  4. Integrationshttps://www.flexcateringhq.com/integration/
  5. Payments and securityhttps://www.flexcateringhq.com/payments/
  6. KDShttps://www.flexcateringhq.com/kds/
  7. AI assistanthttps://www.flexcateringhq.com/flexinsight/
  8. About and countrieshttps://www.flexcateringhq.com/about/
  9. Customer nameshttps://www.flexcateringhq.com/case-studies/
  10. iOS driver apphttps://apps.apple.com/au/app/flex-catering/id6747880413
  11. Android driver app linkhttps://play.google.com/store/apps/details?id=com.flexcateringhq.app