Spoonfed

Spoonfed is cloud catering management software for business-to-business caterers. It combines an online ordering portal for corporate and institutional clients with back-office tools for quotes, production, delivery, menus and invoicing. It has been part of 365 Retail Markets since 2021 and is sold to contract caterers, universities, independent caterers and venues.

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Home page of Spoonfed's website
Spoonfed's website on 30 September 2026
Best for
Contract caterers and food service management companies, Universities, colleges and other institutional catering teams
Pricing
Subscription (hosting fee plus usage and features)
Runs on
Web

Who it is for

  • Contract caterers and food service management companies

    Enterprise features cover multiple accounts, multiple currencies and languages, and single sign-on for large catering operations.

  • Universities, colleges and other institutional catering teams

    Sector pages list education, business and industry, public sector and healthcare; a Sheffield University case study is published.

  • Independent caterers and restaurants delivering to local businesses

    The vendor says it is used by CPU kitchens, dark kitchens and restaurants delivering to local companies.

What it does

  • Online ordering portal

    Clients place, edit and cancel catering orders online, with menus that change by date and time and show only available items.

  • Group ordering

    A meeting organiser sends a link so each attendee picks their own order; part of the enterprise tier.

  • Twin-order flow and multi-slot ordering

    Two separate ordering sites for internal and external clients, and one order covering several serving times in a day.

  • Custom checkout fields

    Text boxes, dropdowns, checkboxes or file attachments for cost centre, PO number, room or department, any of which can be mandatory.

  • Order approval

    Orders over a set amount can be sent to a named approver who accepts or rejects them, for budget control.

  • Payments

    Card payments through Stripe, FreedomPay or Authorize.net, plus on-account billing with PO numbers.

  • Menu and item management

    Create menus by time, customer and location, with ingredients, portions and allergen information; the vendor says menu changes are unlimited at no charge.

  • Quotes and order calendar

    A calendar shows all online and back-office orders and quotes, and quotes can be turned into confirmed orders.

  • Production planning

    Provides a production schedule for the kitchen.

  • Delivery management

    Assign each order to a driver or method and produce assignment and delivery sheets as PDFs.

  • Invoicing

    Branded invoices covering one or many orders, with CSV export and optional automatic SFTP export to finance systems.

  • Catering marketplace

    A branded portal where clients can order from the caterer and other chosen local vendors.

  • Multi-account console

    Manage and report across multiple Spoonfed accounts.

  • Single sign-on and user roles

    SSO and role-based user permissions.

  • Multi-language and multi-currency

    Offer ordering in several languages and currencies.

  • Recipe management with Kafoodle

    Ingredient and recipe nutrition, allergen and cost information through an integrated recipe system.

Pricing

Pricing model
Subscription (hosting fee plus usage and features)
Minimum contract
None in standard terms
Renewal
No commitment beyond the current month; features can be added or removed monthly. Larger customers can have tailored terms.

No prices are published. The FAQ says Spoonfed charges monthly: a hosting fee, then charges based on usage and the features used. Payment is by card, ACH or Direct Debit 7 days after month end.

How it compares

Compared with the 24 products in Catering Management Software that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 12 integrations. The median in this category is 5.50.
  • Lists Web only. Among the 24 products in this category that state their platforms, 2 list an iOS app and 2 list an Android app.
  • The category's 10 most-named integration partners are QuickBooks, Stripe, Xero, Google Calendar, Nowsta, Sage, Mailchimp, StaffMate, Authorize.net, Bidfood. Of these, this product's listing names Stripe, Xero, Mailchimp, Authorize.net.

Works with

Accounting
XeroOracle Financials
Inventory
Kafoodle
Point of sale
Access EPoS

The enterprise page also mentions punch-out and ERP integrations without naming systems.

Where and how it runs

Customers in
United Kingdom, United States, Australia, Ireland
Platforms
Web
Hardware
None. The FAQ says it is cloud based with no software to download and recommends a good wi-fi connection.

The vendor timeline says it expanded to the USA, Australia and Ireland in 2016 and started in Scotland; it has offices in Glasgow and Denver. It does not publish a full list of countries.

The company

Company
365 RM (UK) Limited
Registration
Company No. SC382380
Founded
2013
Headquarters
Glasgow, United Kingdom
Other offices
Denver (US office, per vendor timeline)
Founders
Willie Biggart, Murray McNicol
Customers named by the vendor
Atelier, Osborne Clarke (catered by Baxter Storey), University of Sheffield

Security and support

Security and compliance
Single sign-on and role-based user management (no certification named)
Support
A customer onboarding team builds the site and runs training sessions, and support is reachable through an online chat box.

Listing details

Built for
Catering
Focus
Food-specific
Status
Active
Website
getspoonfed.com
  • Flex Catering

    Flex Catering is web-based software for catering businesses that combines online ordering, event and venue booking, proposals, kitchen production, delivery dispatch and payments in one system.

    Runs on Web, iOS and Android, against Web for Spoonfed.

  • Catermonkey

    Catermonkey is cloud software for caterers, food trucks, event venues and hotels, from the first enquiry to the final invoice.

    Names 41 integrations, against 12 for Spoonfed.

  • Puree

    Puree is web-based catering software that takes an enquiry through quote, online acceptance, deposit and payment to chef dockets, delivery run sheets and event briefs.

    Names 5 integrations, against 12 for Spoonfed.

  • Pxier

    Pxier is cloud software for managing catering and events, from lead and customer records through proposals, contracts, invoicing and payment.

    Names 15 integrations, against 12 for Spoonfed.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan tiers
  • Security certifications such as SOC 2 or PCI DSS (FAQ defers to the sales team)
  • Full country and language lists
  • Employee count
  • Whether Kafoodle is included in the price

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage and navigationhttps://www.getspoonfed.com
  2. Online ordering featureshttps://www.getspoonfed.com/solutions/online-ordering
  3. Back-of-house featureshttps://www.getspoonfed.com/solutions/back-of-house
  4. Enterprise featureshttps://www.getspoonfed.com/solutions/enterprise
  5. FAQ: pricing, contract, payments, setuphttps://www.getspoonfed.com/faqs
  6. Integrationshttps://www.getspoonfed.com/partners
  7. History and officeshttps://www.getspoonfed.com/about
  8. Customershttps://www.getspoonfed.com/case-studies