Spoonfed
Spoonfed is cloud catering management software for business-to-business caterers. It combines an online ordering portal for corporate and institutional clients with back-office tools for quotes, production, delivery, menus and invoicing. It has been part of 365 Retail Markets since 2021 and is sold to contract caterers, universities, independent caterers and venues.
Last reviewed

- Best for
- Contract caterers and food service management companies, Universities, colleges and other institutional catering teams
- Pricing
- Subscription (hosting fee plus usage and features)
- Runs on
- Web
Who it is for
Contract caterers and food service management companies
Enterprise features cover multiple accounts, multiple currencies and languages, and single sign-on for large catering operations.
Universities, colleges and other institutional catering teams
Sector pages list education, business and industry, public sector and healthcare; a Sheffield University case study is published.
Independent caterers and restaurants delivering to local businesses
The vendor says it is used by CPU kitchens, dark kitchens and restaurants delivering to local companies.
What it does
Online ordering portal
Clients place, edit and cancel catering orders online, with menus that change by date and time and show only available items.
Group ordering
A meeting organiser sends a link so each attendee picks their own order; part of the enterprise tier.
Twin-order flow and multi-slot ordering
Two separate ordering sites for internal and external clients, and one order covering several serving times in a day.
Custom checkout fields
Text boxes, dropdowns, checkboxes or file attachments for cost centre, PO number, room or department, any of which can be mandatory.
Order approval
Orders over a set amount can be sent to a named approver who accepts or rejects them, for budget control.
Payments
Card payments through Stripe, FreedomPay or Authorize.net, plus on-account billing with PO numbers.
Menu and item management
Create menus by time, customer and location, with ingredients, portions and allergen information; the vendor says menu changes are unlimited at no charge.
Quotes and order calendar
A calendar shows all online and back-office orders and quotes, and quotes can be turned into confirmed orders.
Production planning
Provides a production schedule for the kitchen.
Delivery management
Assign each order to a driver or method and produce assignment and delivery sheets as PDFs.
Invoicing
Branded invoices covering one or many orders, with CSV export and optional automatic SFTP export to finance systems.
Catering marketplace
A branded portal where clients can order from the caterer and other chosen local vendors.
Multi-account console
Manage and report across multiple Spoonfed accounts.
Single sign-on and user roles
SSO and role-based user permissions.
Multi-language and multi-currency
Offer ordering in several languages and currencies.
Recipe management with Kafoodle
Ingredient and recipe nutrition, allergen and cost information through an integrated recipe system.
Pricing
- Pricing model
- Subscription (hosting fee plus usage and features)
- Minimum contract
- None in standard terms
- Renewal
- No commitment beyond the current month; features can be added or removed monthly. Larger customers can have tailored terms.
No prices are published. The FAQ says Spoonfed charges monthly: a hosting fee, then charges based on usage and the features used. Payment is by card, ACH or Direct Debit 7 days after month end.
How it compares
Compared with the 24 products in Catering Management Software that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 12 integrations. The median in this category is 5.50.
- Lists Web only. Among the 24 products in this category that state their platforms, 2 list an iOS app and 2 list an Android app.
- The category's 10 most-named integration partners are QuickBooks, Stripe, Xero, Google Calendar, Nowsta, Sage, Mailchimp, StaffMate, Authorize.net, Bidfood. Of these, this product's listing names Stripe, Xero, Mailchimp, Authorize.net.
Works with
- Accounting
- XeroOracle Financials
- Inventory
- Kafoodle
- Other
- Google MapsMailchimp
- Payments
- OpayoStripeFreedomPayAuthorize.net
- Point of sale
- Access EPoS
The enterprise page also mentions punch-out and ERP integrations without naming systems.
Where and how it runs
- Customers in
- United Kingdom, United States, Australia, Ireland
- Platforms
- Web
- Hardware
- None. The FAQ says it is cloud based with no software to download and recommends a good wi-fi connection.
The vendor timeline says it expanded to the USA, Australia and Ireland in 2016 and started in Scotland; it has offices in Glasgow and Denver. It does not publish a full list of countries.
The company
- Company
- 365 RM (UK) Limited
- Registration
- Company No. SC382380
- Founded
- 2013
- Headquarters
- Glasgow, United Kingdom
- Other offices
- Denver (US office, per vendor timeline)
- Founders
- Willie Biggart, Murray McNicol
- Customers named by the vendor
- Atelier, Osborne Clarke (catered by Baxter Storey), University of Sheffield
Security and support
- Security and compliance
- Single sign-on and role-based user management (no certification named)
- Support
- A customer onboarding team builds the site and runs training sessions, and support is reachable through an online chat box.
Listing details
- Built for
- Catering
- Focus
- Food-specific
- Status
- Active
- Website
- getspoonfed.com
Alternatives to Spoonfed
See all 29 in Catering Management SoftwareFlex Catering
Flex Catering is web-based software for catering businesses that combines online ordering, event and venue booking, proposals, kitchen production, delivery dispatch and payments in one system.
Runs on Web, iOS and Android, against Web for Spoonfed.
Catermonkey
Catermonkey is cloud software for caterers, food trucks, event venues and hotels, from the first enquiry to the final invoice.
Names 41 integrations, against 12 for Spoonfed.
Puree
Puree is web-based catering software that takes an enquiry through quote, online acceptance, deposit and payment to chef dockets, delivery run sheets and event briefs.
Names 5 integrations, against 12 for Spoonfed.
Pxier
Pxier is cloud software for managing catering and events, from lead and customer records through proposals, contracts, invoicing and payment.
Names 15 integrations, against 12 for Spoonfed.
Compare Spoonfed
What we could not confirm
These points were not confirmed when this page was written.
- Any price or plan tiers
- Security certifications such as SOC 2 or PCI DSS (FAQ defers to the sales team)
- Full country and language lists
- Employee count
- Whether Kafoodle is included in the price
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage and navigationhttps://www.getspoonfed.com
- Online ordering featureshttps://www.getspoonfed.com/solutions/online-ordering
- Back-of-house featureshttps://www.getspoonfed.com/solutions/back-of-house
- Enterprise featureshttps://www.getspoonfed.com/solutions/enterprise
- FAQ: pricing, contract, payments, setuphttps://www.getspoonfed.com/faqs
- Integrationshttps://www.getspoonfed.com/partners
- History and officeshttps://www.getspoonfed.com/about
- Customershttps://www.getspoonfed.com/case-studies