Epson TrueOrder KDS

TrueOrder KDS is Epson's kitchen display software for restaurants. It shows orders from a POS on touchscreens or bump-bar displays, routes items to prep stations and an expo screen, and can print item labels on Epson label printers. It is sold as a one-time purchase through Epson resellers, preinstalled on partner display hardware, with no subscription.

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Best for
Restaurants that want a KDS without a subscription, Restaurants that may change POS
Pricing
One-off licence
Runs on
Web

Who it is for

  • Restaurants that want a KDS without a subscription

    The vendor says it is a one-time software fee per station with no subscription or maintenance fee.

  • Restaurants that may change POS

    It works from receipt or kitchen printer output, so the KDS can be kept if the POS changes.

  • Kitchens with unreliable internet

    It runs on the local network and needs no internet connection.

What it does

  • Order prioritisation

    Shows order priority and time elapsed to help cut wait times.

  • Flexible routing

    Routes entire orders or individual items to stations.

  • Multi-screen with expo

    Supports multi-station workflows ending at an expo station, so items can be prepped in parallel.

  • Item and order labelling

    Built-in support for Epson label printers, with logos and QR codes on bag and item labels.

  • Customer-facing order status

    Shows real-time order info on a front-of-house display.

  • Order type filters

    Filters dine-in, to-go, online and other order types.

  • Touchscreen and bump-bar operation

    Operable by touch panel or bump bar.

  • Performance analytics

    Tracks order prep speed over time and across locations to find bottlenecks.

  • Remote management

    Lets staff maintain operations from anywhere.

  • Browser-based configuration and API

    Setup through a browser-based utility; an HTTP API lets other systems read active orders and receive callbacks on order entry and bumps.

Pricing

Pricing model
One-off licence
Minimum contract
None: one-time purchase, no subscription

Sold as a one-time purchase with no subscription or maintenance fee, per station. No price is published; pricing comes from an Epson reseller or representative.

How it compares

Compared with the 9 products in Kitchen Display System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 10.
  • Lists Web only. Among the 7 products in this category that state their platforms, 2 list an iOS app and 3 list an Android app.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, Focus, Lightspeed K-Series, Aloha, Olo, Qu, SevenRooms, Micros Simphony, SpotOn. Of these, this product's listing names Focus, Aloha.

Works with

Point of sale
AlohaMicros Simphony R1/R2Focus POSSkyTabBrinkLavuTouchBistroAldeloShopkeepBreadcrumb

The vendor says it works with nearly any POS that can print to an Epson receipt or kitchen printer, and lists many more systems that customers have used (for example Cake, Digital Dining, Linga, Squirrel, talech). Compatibility is not certified for every listed system.

Where and how it runs

Platforms
Web
Hardware
Preinstalled on compatible kitchen display hardware from partners: all-in-one touchscreens, or media players with bump bars, or a mix. Works with Epson receipt and label printers.

The page is on Epson's US site; no country list is stated.

The company

Customers named by the vendor
Fielding's Culinary Group

Security and support

Support
Through Epson resellers or an Epson representative; the page offers a contact form.

Listing details

Vendor
Epson
Headquarters
Japan
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
epson.com

Alternatives to Epson TrueOrder KDS

See all 13 in Kitchen Display System

  • Crunchtime Kitchen

    Crunchtime Kitchen is a kitchen display system that routes orders to stations, paces tickets, forecasts what to cook, and shows order-ready boards, with rugged display hardware.

    Runs on Web, Android and Windows, against Web for Epson TrueOrder KDS.

  • Fresh KDS

    Fresh KDS is a kitchen display system that runs on iOS and Android tablets and shows POS orders on screens in the kitchen.

    Runs on iOS and Android, against Web for Epson TrueOrder KDS.

  • Annoncer

    Annoncer is kitchen management software and kitchen display hardware from Index Hospitality Systems in the Netherlands.

    Runs on Windows, against Web for Epson TrueOrder KDS.

  • LINGA KDS

    LINGA KDS is the kitchen display module of the LINGA cloud POS for restaurants.

    Runs on iOS, against Web for Epson TrueOrder KDS.

Compare Epson TrueOrder KDS

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Price per station
  • Countries where it is sold
  • Language support
  • Full list of compatible display hardware

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page with FAQ and POS listhttps://epson.com/kitchen-display-system
  2. Functional specification (copyright holder)https://files.support.epson.com/pdf/pos/kds/trueorder_kds_functional_specification.pdf
  3. API specificationhttps://mediaserver.goepson.com/ImConvServlet/imconv/6bbc860ea0664508444682a10f27c73b5d55dd8f/original?assetDescr=111-56-urm-010_r3.00_trueorder_kds_api_specification.pdf