Loaded

Loaded is a cloud back-office platform for hospitality venues that pulls sales from the venue's POS and combines revenue reporting, stock and recipe costing, AI invoice processing, rosters, timesheets and award-rate wage costs. It is sold per venue in New Zealand and Australia to cafes, bars, restaurants, pubs, franchises and multi-site groups. It does not replace the POS.

Last reviewed

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Home page of Loaded's website
Loaded's website on 30 September 2026
Best for
Multi-site hospitality groups, Franchise operators
Pricing
From USD 119 per venue per month
Runs on
Web

Who it is for

  • Multi-site hospitality groups

    Consolidated revenue, labour and cost of goods reporting across venues, with recipes and items shared to every site.

  • Franchise operators

    Central recipes and pricing synced to each unit, with labour cost against sales at unit and network level.

  • Independent cafes, bars, restaurants and pubs in Australia and New Zealand

    Rostering and timesheets apply Australian award and penalty rates, and prices are published in NZD, AUD and USD.

Less suited to: Venues wanting a POS as well: Loaded connects to an existing POS. Its award and wage compliance features are built for Australia.

What it does

  • Revenue dashboard

    Real-time snapshot of revenue, labour and cost of goods synced from the venue's POS, with multi-site comparison.

  • Cashups and reconciliation

    End-of-day reconciliation of expected revenue by tender type against actual takings, with a nightly management report.

  • Budgets

    Daily sales budgets set against the same day of the week last year, used by all reports.

  • Stock management and stocktaking

    Stock costs update as supplier prices change, compared against actual prices sold through the POS.

  • Recipes and menus

    Recipes are linked to the price last paid for each stock item, with margins by menu item and printable recipe booklets.

  • Supplier ordering

    Create one purchase order and send it to all suppliers, with AI-suggested order levels and credit notes.

  • AI invoice processing

    Photograph or email a supplier invoice and the AI reads it and updates stock levels, recipe costs and margins.

  • Rosters

    Rosters show wage percentages as they are built and are checked against predicted demand.

  • Timeclock and timesheets

    Staff clock in through the Loaded app or the POS, with real-time wage cost against sales.

  • Team app

    Staff see rosters, swap or pick up shifts, set availability and request leave.

  • Australian awards compliance

    Base, penalty, overtime and public holiday rates are applied by state and territory and updated as Fair Work rates change.

  • Multi-site reporting and sharing

    One-touch sharing of items and recipes to every site, and side-by-side venue comparison in the all-in-one plan.

  • Payroll and accounting sync

    Sends timesheets to payroll and purchase orders and statements to Xero.

Pricing

Starting price
From USD 119 per venue per month
Pricing model
Subscription per venue
Free trial
14-day free trial, no credit card required

Per venue per month, excluding tax. Team and Stock plans are USD 119 each on a non-integrated POS (USD 199 with an integrated POS); the Hub (all-in-one) plan is USD 169 or USD 299. Prices are also listed in AUD (Team AUD 199 with an integrated POS) and NZD (NZD 169). Annual billing gives one month free. Larger groups and franchises get tailored pricing.

How it compares

Compared with the 16 products in Multi-Unit & Enterprise Restaurant Operations that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 28 integrations. The median in this category is 17.
  • Has a free trial. 2 of the 3 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 14 products in this category that state their platforms, 5 list an iOS app and 5 list an Android app.
  • The category's 10 most-named integration partners are Toast, Revel, Micros Simphony, ADP, PAR, Paycor, POSitouch, Qu, Square, Squirrel. Of these, this product's listing names Revel, Square.

Works with

Accounting
Xero
Payroll
MYOBPay SauceiPayrollCrystal PayrollEzypayPayHero
Point of sale
AbacusAlohaBepozBustleDneroEposFedeltaH + LIdealposImposInfo GenesisLightspeed (K-Series)Lightspeed (O-Series)OnetapOrdermatePosbizRedcatRevelSquareSwiftposTevalis

The POS list is the choose-your-POS menu on the pricing page; the vendor says POS integration gives live sales data, and that a non-integrated POS means entering sales manually. Payroll and accounting partners are from the partners page.

Where and how it runs

Customers in
New Zealand, Australia
Platforms
Web
Apps
Loaded Team App: Rosters, shift swaps, availability and leave for staff. Loaded Timeclock: Clocking in and out and viewing timesheets
Hardware
None stated; Loaded works with the venue's existing POS.

The vendor says it helps 10,000+ hospo owners and managers across Australia and New Zealand; it publishes no other sales-territory list.

The company

Company
Loaded Reports Limited
Registration
Company number 3666127 (New Zealand, per the terms of use)
Headquarters
Queenstown, New Zealand
Founders
Richard McLeod (CEO) and business partner James
Customers named by the vendor
Capital Brewing Co, Rodd & Gunn, Allpress Espresso, Swell, Little Creatures, Bar Milano, Alma, Gertrude Hotel, Etta Restaurant Melbourne, Toby's Estate, Mexicali, Hallertau, Good George Brewing Co

Security and support

Support
Support by email and an online Help Centre; no support hours are stated on the contact page.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
loadedhub.com
Also listed in
All-in-One Restaurant Management Platform

Alternatives to Loaded

See all 30 in Multi-Unit & Enterprise Restaurant Operations

  • Back Office

    Back Office is restaurant accounting, food cost and payroll software with a service team attached, sold by Buyers Edge Platform to independents, multi-concept groups and franchises in the US and Canada.

    Names 31 integrations, against 28 for Loaded.

  • Axial Shift

    Axial Shift is a restaurant operations platform built around role-based dashboards that pull sales and labor data from the POS.

    Starts at USD 75 per store per month, against USD 119 per venue per month for Loaded.

  • Crunchtime

    Crunchtime is a suite of restaurant operations software for multi-unit brands, covering inventory and food cost, AI sales forecasting, labour scheduling, operational checklists and food safety, staff training, and kitchen display screens.

    Runs on Web, iOS and Android, against Web for Loaded.

  • Apicbase

    Apicbase is a cloud back-of-house platform for large multi-site foodservice businesses.

    Runs on Web, iOS and Android, against Web for Loaded.

Compare Loaded

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Contract minimum term and renewal
  • Founding year, employee count, funding
  • App store listings and platforms for the team and timeclock apps
  • Security certifications and hosting
  • Interface languages

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage and customer logoshttps://www.loadedhub.com/
  2. Plans and POS listhttps://www.loadedhub.com/pricing
  3. Featureshttps://www.loadedhub.com/features
  4. POS, payroll and accounting partnershttps://www.loadedhub.com/partners
  5. AI invoice processinghttps://www.loadedhub.com/landing-pages/ai-invoice-processing
  6. Multi-site groupshttps://www.loadedhub.com/groups
  7. Franchiseshttps://www.loadedhub.com/loaded-for-franchises
  8. Company and foundershttps://www.loadedhub.com/about
  9. Contact and officehttps://www.loadedhub.com/contact
  10. Legal entityhttps://www.loadedhub.com/loaded-terms-of-use