PAR Engagement

PAR Engagement is a guest engagement and customer data platform for restaurants. It automatically recognizes guests from their first transaction and connects their behavior across channels to create actionable customer profiles. The platform includes loyalty programs, targeted marketing, and online ordering capabilities.

Formerly sold as Punchh (acquired by PAR Technology in 2021); the Punchh brand is now part of PAR Engagement.

Last reviewed

Visit website
Home page of PAR Engagement's website
PAR Engagement's website on 30 September 2026
Best for
Multi-location restaurant operators, Restaurants seeking unified customer data
Runs on
Web

Who it is for

  • Multi-location restaurant operators

    Guest engagement platform that works across multiple locations to understand and engage customers.

  • Restaurants seeking unified customer data

    Automatically recognizes guests from their first transaction without requiring enrollment or app downloads, connecting behavior across channels.

What it does

  • Automatic guest recognition (Guest360)

    Recognizes guests from their first transaction without requiring enrollment or app downloads.

  • Customer data platform

    Connects guest behavior across multiple channels into unified profiles.

  • Customer audience segmentation

    Converts transaction data into profiles and audience segments for targeted actions.

  • Loyalty program (Punchh)

    Restaurant loyalty software for customer retention and rewards.

  • Targeted marketing

    Enables targeted marketing campaigns based on guest insights.

  • Online ordering integration

    Integrated online ordering capabilities within the engagement ecosystem.

  • Omnichannel digital touchpoints

    Provides multiple digital channels for guest engagement.

Pricing

Pricing information is not publicly available.

How it compares

Compared with the 7 products in Guest CRM & Customer Data Platform that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 1 integration. The median in this category is 9.
  • Lists Web only. Among the 7 products in this category that state their platforms, 1 lists an iOS app and 1 lists an Android app.

Works with

Point of sale
PAR POS

PAR Engagement works as part of PAR's broader ecosystem with POS, payments, and back-office solutions.

Where and how it runs

Platforms
Web

The company

Company
PAR Technology Corporation
Headquarters
New Hartford, United States
Customers named by the vendor
Kwik Fill, Jacksons Food Stores, Gold Star Chili, Bolla Oil, Pizza Factory

Security and support

Support
Customer care available by phone at 1 800 382 6200 or email at customer_care@partech.com. Technical resources and documentation available through support.partech.com. Professional services support also available.

Listing details

Vendor
PAR Technology
Built for
Restaurants, Cafés
Focus
Food-specific
Status
Active
Website
partech.com
Also listed in
Loyalty & RewardsRestaurant Marketing Automation (email, SMS, push)

Alternatives to PAR Engagement

See all 43 in Guest CRM & Customer Data Platform

  • Paytronix

    Paytronix is a guest engagement platform that combines loyalty programmes, guest CRM and messaging, online ordering, gift cards, branded mobile apps and payments.

    Runs on Web, iOS and Android, against Web for PAR Engagement.

  • Reelo

    Reelo is a customer loyalty and CRM platform for restaurants, built mainly for the Indian market.

    Names 12 integrations, against 1 for PAR Engagement.

  • Olo Engage

    Olo Engage is the guest data and marketing part of the Olo restaurant platform.

    Names 4 integrations, against 1 for PAR Engagement.

  • Bloom Intelligence

    Bloom Intelligence is a US restaurant marketing platform that builds one guest profile from WiFi, POS, online ordering, reservations, reviews and websites.

    Names 15 integrations, against 1 for PAR Engagement.

Compare PAR Engagement

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Detailed product features beyond guest engagement and loyalty
  • Pricing and billing models
  • Contract terms or minimum commitments
  • Available platforms and mobile apps
  • Complete list of integrations with other systems
  • Security certifications or compliance standards
  • Countries where the product is available
  • Interface languages

4 more not listed here.

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. PAR Engagement platform overviewhttps://partech.com
  2. Support and customer care contact informationhttps://partech.com/support/
  3. Company news and customer announcementshttps://partech.com/newsroom/