Tap&Order

Tap&Order (タップ&オーダー) is a Japanese mobile ordering system where guests scan a table QR code and order through LINE on their own phones. It works with the Smaregi cloud POS and its Waiter handheld app, offers menus in four languages, and is made by IGREK Co., Ltd. of Osaka for restaurants and cafes in Japan.

Last reviewed

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Home page of Tap&Order's website
Tap&Order's website on 30 September 2026
Best for
Japanese restaurants and cafes using Smaregi POS, Venues serving overseas visitors
Pricing
Quote only
Runs on
Web

Who it is for

  • Japanese restaurants and cafes using Smaregi POS

    Products are registered in Smaregi Waiter and imported, and the vendor says setup is easier for shops that already use Smaregi.

  • Venues serving overseas visitors

    Guest menus are available in Japanese, English, simplified Chinese and Korean.

  • Restaurants that want to grow their LINE audience

    Orders go through LINE, so each new diner can become a LINE friend for coupons and announcements.

Less suited to: Guests without smartphones need a shop-provided device or staff order-taking, according to the vendor FAQ.

What it does

  • Ordering through LINE

    Guests order through LINE from a table QR code, with no dedicated app.

  • Table QR codes

    A QR code is issued per table from the Smaregi Waiter handheld and stops working once the table is paid; there is no limit on phones per code.

  • Four-language menu

    Japanese, English, simplified Chinese and Korean.

  • Custom menu design

    Choose a Gothic or Mincho typeface and change colours in 83 places on the menu page.

  • Toppings and custom options

    Topping groups with prices, and required choices such as hot or iced.

  • Menus per table

    Show normal or all-you-can-drink menus by table.

  • Sold-out and stock handling

    Items sold out on the handheld disappear from the guest menu, and remaining counts can be set in Smaregi Waiter.

  • Staff call button

    Guests can call staff from the ordering screen.

  • Order total view

    Guests can see items ordered and the running total for their table.

  • Multiple floors

    Works across multi-floor restaurants.

  • Kitchen and receipt printing

    Orders print to supported Epson kitchen and receipt printers.

  • Smaregi POS link

    Connects to the Smaregi cloud tablet POS for menu import and sales data.

Pricing

Pricing model
Quote only

No prices are published. The FAQ says setup takes about one month from application and payment of the initial fee, and that creating the LINE account link is free. A LINE official account on its free plan has no monthly fee; higher LINE plans cost extra. Ask the vendor for a quote.

How it compares

Compared with the 42 products in QR Code Menu & Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 3 integrations. The median in this category is 5.
  • Lists Web only. Among the 41 products in this category that state their platforms, 9 list an iOS app and 9 list an Android app.

Works with

Other
LINE Official AccountIGREK Self-Order
Point of sale
Smaregi

The homepage lists a POS link and LINE link; only Smaregi is named.

Where and how it runs

Customers in
Japan
Languages
Japanese, English, Chinese (Simplified), Korean
Platforms
Web
Hardware
No order terminal is needed; guests use their phones and a printed table QR code. Supported printers are Epson TM-T90KP (kitchen) and Epson TM-m30II-H (receipt). Staff use the Smaregi Waiter handheld.

The site is in Japanese, the operator is in Osaka and case studies are in Tokyo and Osaka; sales territory is not stated.

The company

Company
株式会社イグレック (IGREK Co., Ltd.)
Founded
2012
Headquarters
Osaka, Japan
Customers named by the vendor
Village Marche (Tokyo), Taverna Porcini (Osaka)

Security and support

Security and compliance
Published information security policy (no certification named)
Support
Support is by phone and email on weekdays from 10:00 to 19:00, closed on weekends and holidays.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
tap-n-order.com

Alternatives to Tap&Order

See all 80 in QR Code Menu & Ordering

  • QR Order

    QR Order is a self-ordering service from a Japanese company, BlueIsland.

    Names 8 integrations, against 3 for Tap&Order.

  • SMASEL

    SMASEL (スマセル) is a Japanese self-order system where guests order from their own smartphones, with no order terminal and no app download or password.

    Names 2 integrations, against 3 for Tap&Order.

  • Tabelog Order

    Tabelog Order is a mobile ordering system for restaurants in Japan from Kakaku.com, the company behind the Tabelog restaurant guide.

    Runs on Web and iOS, against Web for Tap&Order.

  • Putmenu

    Putmenu is a Japanese mobile-ordering platform.

    Names 2 integrations, against 3 for Tap&Order.

Compare Tap&Order

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Price and contract terms
  • Hardware or setup fee amounts
  • Security certifications
  • Number of customers (the vendor states 2,300+ sites only for its separate IGREK Self-Order product)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://tap-n-order.com/
  2. Product pagehttps://tap-n-order.com/product/
  3. FAQhttps://tap-n-order.com/faq/
  4. Company profilehttps://tap-n-order.com/company/
  5. Security policyhttps://tap-n-order.com/security/