Tattle

• Restaurant brands with 10 or more locations

  Tattle says it is primarily designed for brands with 10 or more locations, because its recommendation engine needs enough feedback volume.

• Franchise systems

  The AI Coach produces store-specific action plans for each franchisee and general manager.

• Brands with a connected POS, ordering or loyalty stack

  Feedback requests are triggered from transaction data, so it suits brands that already run Toast, Olo, Punchh or similar systems.

Less suited to: Brands with fewer than 10 locations: the vendor FAQ says it does not recommend Tattle for them.

• Feedback collection

  Sends survey requests by email or SMS after a transaction, and supports table or bag QR codes, across dine-in, drive-thru, pickup, carryout and delivery.

• Smart insights

  Shows performance trends and the issues behind satisfaction ratings.

• AI Coach

  Turns guest feedback into store-specific action items adapted to the brand voice and standards, and monthly objectives per location.

• Guest recovery

  A single hub for guest correspondence with automated apologies and rewards, internal alerts, tags, comments and tracking of recovered revenue.

• Review management

  Shows ratings and reviews across 15+ online platforms in one screen and lets teams reply with AI drafts or templates, including DoorDash, Uber Eats and Grubhub reviews.

• Item-level feedback

  Shows which menu items drive or hurt guest satisfaction, including limited-time offers.

• Mobile app for managers

  Push alerts for critical guest issues, a single inbox for surveys and reviews, and location performance metrics.

• Contact forms

  Contact forms for guest feedback and correspondence.

• Executive insights and benchmarking

  Monthly executive briefings, benchmarking against competitors and ROI tracking prepared by Tattle data experts.

• Role-based dashboards

  Three permission tiers for brand executives, district managers and general managers.

• White-glove onboarding

  A dedicated setup specialist handles survey design, integration setup, training and go-live support.

Starting price

From USD 65 per location per month

Pricing model

Subscription per location

Renewal

Removing locations is adjusted with 30 days notice, per the pricing FAQ

Volume-based per-location pricing: $125 per month for 5-10 units, $100 for 11-20, $85 for 21-50, $65 for 51-200 and custom pricing for 201+. Every plan includes the full platform. Reputation Management is sold as an add-on. The vendor says brands with fewer than 10 locations are not recommended.

Delivery

DoorDashUber EatsGrubhub

Loyalty

PunchhThanxIncentivioPaytronixComoSpendgoBikkyAlpine IQ

Other

OloLunchboxCheckmateBiteBrygidFlipdishOneDineOnosysQikServeRedcatUp-n-goZupplerPAR MenuSpeedlineGoParrotRest-o-LabsVoicePlugDutchieTreez

Point of sale

ToastSquareRevelPAR BrinkPOSCovaZenotiOpenTender

The integrations page lists 34 integrations and says custom integrations can be built on request. The three delivery platforms are review sources for reply management, not order integrations.

Customers in

United States

Platforms

Web, iOS, Android

Apps

Tattle mobile app: Manager app for feedback inbox, guest recovery, alerts and action items

Hardware

None stated.

The vendor does not state where it sells. The United States is inferred from its US phone number and US restaurant customers; the site says brands trust it around the world.

Founded

2011

Founders

Alex Beltrani

Customers named by the vendor

Chili's, Hooters, MOD Pizza, Freddy's, PJ's Coffee, Mellow Mushroom, Red Robin, Sonny's BBQ, Ike's, Quiznos, Kung Fu Tea, Chopt, Teriyaki Madness, Bonchon, Robeks, Roy Rogers

Security and compliance

SOC 2 Type 2, GDPR ready (vendor claim), 99.9% uptime stated

Support

A dedicated customer success manager handles setup and strategy sessions, and the site describes 24/7 support.

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

get.tattleapp.com

• Ovation

  Ovation is a guest feedback platform for restaurants, run by Ovation Up, Inc.

  Runs on Web, against Web, iOS and Android for Tattle.

• Momos

  Momos is guest-experience software for multi-location restaurant brands.

  Runs on Web, against Web, iOS and Android for Tattle.

• SIRA

  Sira is an AI customer-experience platform for restaurant chains.

  Runs on Web, against Web, iOS and Android for Tattle.

• Yumpingo

  Dish-level guest feedback product for restaurants, now offered under Black Box Intelligence.

Side-by-side tables built from the same profile data.

• Tattle vs Momos
• Tattle vs Ovation
• Tattle vs SIRA
• Tattle vs Momos vs SIRA
• Tattle vs Momos vs Ovation vs SIRA

These points were not confirmed when this page was written.

• Legal entity name, headquarters and team size
• Funding
• Contract minimum term
• Which countries it is sold in
• Hardware requirements
• Interface languages (pricing page mentions multi-language support without a list)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: positioning, features, customershttps://get.tattleapp.com/
2. Per-location price tiershttps://get.tattleapp.com/pricing
3. Integration listhttps://get.tattleapp.com/integrations
4. Founder, founding yearhttps://get.tattleapp.com/about
5. Fit, setup, direct integrationshttps://get.tattleapp.com/resources/faq
6. Mobile apphttps://get.tattleapp.com/features/mobile-app
7. AI Coachhttps://get.tattleapp.com/features/ai-coach
8. Guest recoveryhttps://get.tattleapp.com/features/guest-recovery
9. Review managementhttps://get.tattleapp.com/features/review-management
10. Item-level feedbackhttps://get.tattleapp.com/features/item-level-feedback
11. Contact formshttps://get.tattleapp.com/features/contact-forms