Plateform vs SevenRooms vs UMAI
Plateform is an Italian online platform for restaurant table reservations and guest marketing. SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. All three are listed under Reservations & Table Management. They differ in price, audience and platforms.
Key differences
price
Plateform publishes a starting price of EUR 59 per month, excluding VAT. SevenRooms and UMAI do not publish a starting price.
audience
The audiences they list differ. Listed for one product only, for example: Plateform: Independent restaurants, pizzerias and trattorias in Italy; SevenRooms: Restaurant groups; UMAI: Restaurants that take reservations.
platforms
Platform support differs. Plateform: Web; SevenRooms: Web, iOS; UMAI: Web.
countries covered
Plateform names 1 country, SevenRooms names 4 countries and UMAI names 3 countries. No country appears in every list.
integrations
The integration lists differ. Plateform names 32 integrations, SevenRooms names 45 integrations and UMAI names 2 integrations. 1 partner appears in every list.
Side by side
| Field | Plateform | SevenRooms | UMAI |
|---|---|---|---|
| What it is | Plateform is an Italian online platform for restaurant table reservations and guest marketing. | SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. | UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. |
| Best for | Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier | Restaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues; Restaurants that want to avoid cover fees | Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes |
| Pricing model | Subscription per venue | Quote only | Quote only |
| Starting price | EUR 59 per month, excluding VAT | Not published | Not published |
| Free plan | Yes | Not published | Not published |
| Free trial | Not published | Not published | Not published |
| Contract | Not published | One year if the order form states no term | Not published |
| Platforms | Web | Web, iOS | Web |
| Countries | Italy | Australia, Singapore, United Kingdom, United States | Malaysia, Portugal, Singapore |
| Languages | English, French, German, Italian, Spanish | Not published | Not published |
| Number of integrations | 32 | 45 | 2 |
| Certifications | Not published | Not published | Not published |
| Security practices | Not published | Not published | Not published |
| Founded | Not published | 2011 | Not published |
| Headquarters | Bologna, Italy | New York, United States | Not published |
| Owner | Part of the RistoratoreTop group | DoorDash (agreement to acquire announced 2025-05-06; the site footer now says "a DoorDash company") | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 | 29 September 2026 |
Integrations
Named by all three
- Stripe
Named only by Plateform
- Apple Pay
- Archenet
- CashWork
- Cassa in Cloud
- Flood
- Google Analytics 4
- Google Business
- Google Pay
- Google Tag Manager
- IlConto
- iPratico
- Menu (Passepartout)
and 14 moreshow fewer
- Meta Pixel
- .ofsale
- PayPal
- Posby
- RingBoost AI
- Satispay
- Syrve
- Tavolinux
- Telema OneTouch
- TikTok
- Tilby
- Wycash
- xMenu
- Zmenu
Named only by SevenRooms
- Adyen
- NCR Aloha
- Amazon Alexa
- Bruncher.com
- ItsaCheckmate
- Chope
- Comtrex
- CyberSource
- Deliverect
- DoorDash Drive
- DoorDash Reservations
- Eats365
and 28 moreshow fewer
- FreedomPay
- Givex
- InfoGenesis POS
- inKind Capital
- Journey
- Lightspeed
- Network International
- Olo
- OpenRice
- OrderMate
- Orkestro
- Reserveout
- Revel
- Revinate
- Salido
- MICROS Simphony
- Slang
- SMSGlobal
- SpotOn
- Square
- Squirrel Systems
- Tevalis
- The Chefz
- TheFork
- Toast
- Twilio
- Zonal
Named only by UMAI
Every partner UMAI names is also named by another product here.
Which to choose
Plateform
Choose Plateform if you fit its listed audience: Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier.
SevenRooms
Choose SevenRooms if you are in one of these groups: Restaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues.
UMAI
Choose UMAI if you are in one of these groups: Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes.
What we could not confirm
Plateform
- Founding year, founders, team size and funding
- Minimum contract term and cancellation terms
- Exact Premium price by seat count (the price calculator is interactive)
- Which integrations are native versus set up through the vendor
- Security certifications and hosting location
- Availability outside Italy
SevenRooms
- Any price or the difference between Starter, Growth and Premium
- Size of the one-time setup fee and the transaction fee rate
- Countries where the product is sold and product languages
- Employee count
- Security certifications
- Whether an Android operator app exists
- Amounts of the 2018 Amazon Alexa Fund and 2023 Enlightened Hospitality Investments rounds (not stated in the announcements)
- Completion date of the DoorDash acquisition (the footer says it is a DoorDash company; the announcement gives an expected close in the second half of 2025)
UMAI
- Any price or plan tiers (demo request only)
- Contract terms
- Integrations (POS, accounting)
- Company legal name, founding year, headquarters, funding, team size
- Hosting, security certifications
- Mobile app platforms and store listings
- Countries where it is officially sold
- Interface languages
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Plateform, reviewed 29 September 2026
- Homepage: positioning, module list, usage claimshttps://plateform.app
- Pricing page and plan contentshttps://plateform.app/prezzi
- Free plan and Premium comparisonhttps://plateform.app/plateform-free
- Integration listhttps://plateform.app/integrazioni
- Reservations module, languages, customer nameshttps://plateform.app/funzionalita/prenotazioni
- FAQ: no-show, devices, demohttps://plateform.app/faq
- About pagehttps://plateform.app/chi-siamo
- Customer types and case studieshttps://plateform.app/clienti
- Support offeringhttps://plateform.app/funzionalita/assistenza
- Legal entity and Bologna addresshttps://plateform.app/condizioni-generali-vendita
- Page discoveryhttps://plateform.app/sitemap.xml
SevenRooms, reviewed 29 September 2026
- Homepage: positioning, hubs, customer claimshttps://sevenrooms.com/
- Plans, add-ons, pricing FAQhttps://sevenrooms.com/pricing/
- Integration partnershttps://sevenrooms.com/platform/integrations-apis/
- Reservations and waitlisthttps://sevenrooms.com/platform/reservations-waitlist/
- Table managementhttps://sevenrooms.com/platform/table-management/
- CRMhttps://sevenrooms.com/platform/crm/
- Marketing automationhttps://sevenrooms.com/platform/marketing-automation/
- Email marketinghttps://sevenrooms.com/platform/email-marketing/
- Text marketinghttps://sevenrooms.com/platform/text-marketing/
- Reputation managementhttps://sevenrooms.com/platform/reputation-management/
- Voice AIhttps://sevenrooms.com/platform/VoiceAI/
- Revenue managementhttps://sevenrooms.com/platform/revenue-management/
- Reportinghttps://sevenrooms.com/platform/reporting/
- Events and add-onshttps://sevenrooms.com/platform/events-experiences/
- Event managementhttps://sevenrooms.com/platform/event-management/
- Channel Connecthttps://sevenrooms.com/platform/channel-connect/
- Loyalty perkshttps://sevenrooms.com/platform/perks/
- DoorDash Reservationshttps://sevenrooms.com/platform/doordash-reservations/
- Booking channelshttps://sevenrooms.com/platform/booking-channels/
- Founders, founding year, investorshttps://sevenrooms.com/our-story/
- Press listhttps://sevenrooms.com/press/
- DoorDash acquisitionhttps://sevenrooms.com/press/DoorDash-Acquires-SevenRooms/
- Series Bhttps://sevenrooms.com/press/sevenrooms-raises-50m-series-b-round-with-providence-strategic-growth/
- 2017 roundhttps://sevenrooms.com/press/sevenrooms-brings-on-comcast-ventures-as-first-institutional-investor-in-8m-round/
- Contract term, renewal, addresshttps://sevenrooms.com/generalterms/
- Support contacthttps://sevenrooms.com/lets-talk/
- iOS operator app listinghttps://apps.apple.com/us/app/sevenrooms-os/id516418638
UMAI, reviewed 29 September 2026
- Home: products, customers, locationshttps://www.umai.io
- Reservationshttps://www.umai.io/en/reservation-management
- Table managementhttps://www.umai.io/en/flexible-table-management
- Deposits and Stripehttps://www.umai.io/en/reduce-no-show
- Queuehttps://www.umai.io/en/queue-management
- Phone reservationshttps://www.umai.io/en/uphone
- Mobile apphttps://www.umai.io/en/mobile-app
- Gift cardshttps://www.umai.io/en/sell-online
- Add-onshttps://www.umai.io/en/promote-experiences-and-add-ons
- Product names, SMS price listhttps://www.umai.io/en/sms-and-whatsapp-pricing
- Venue typeshttps://www.umai.io/en/cafes
- Page discoveryhttps://www.umai.io/sitemap.xml