BakeSmart

BakeSmart is cloud software for retail and wholesale bakeries. A core platform handles orders, customers and production reports, with optional modules for a point of sale, online store, custom-cake pricing (Cake Matrix), quote requests, and wholesale accounts with a customer portal. It is sold to independent and multi-location bakeries in North America.

Last reviewed

Visit website
Home page of BakeSmart's website
BakeSmart's website on 30 September 2026
Best for
Custom cake bakeries, Bakeries selling online
Pricing
From USD 99 per location per month
Runs on
Web

Who it is for

  • Custom cake bakeries

    Cake Matrix prices multi-tier, multi-flavour cakes from rules for size, filling and decoration, and feeds decorators' production sheets.

  • Bakeries selling online

    eCommerce module lets you set lead times by day, seasonal products and holiday exceptions.

  • Bakeries with wholesale customers

    Manages B2B pricing, recurring orders, invoicing and a customer ordering portal.

  • Multi-location bakeries

    Multi-location support is included in the core platform.

What it does

  • Order management

    Central tracking of all orders with status updates.

  • Customer database

    Contact details, order history, birthdays and notes.

  • Production reports

    Automated daily reports showing what needs to be baked, combining retail and wholesale orders.

  • Payment requests

    Sends secure payment links by email or text.

  • Real-time and scheduled reports

    Sales, order and product reports on screen or emailed daily, weekly or monthly.

  • Multi-location support

    Manages products, staff and sales across locations from one dashboard.

  • Date exceptions and cut-offs

    Blackout dates and order cut-off times for busy seasons and holidays.

  • Cake Matrix pricing

    Rule-based pricing for custom cakes by size, flavour, fillings and decoration.

  • Custom inquiries and quotes

    A branded quote-request form; quotes built from your products convert into orders.

  • eCommerce store

    Online store for ready-made and customisable products, with lead times and seasons; a Same Day module supports order-ahead pickup.

  • Point of sale

    Rings up walk-in customers and processes payments; sold as a module.

  • Wholesale management

    Custom pricing, standing orders, multi-location customer accounts, running balances, invoices, packing slips and statements.

  • Wholesale customer portal

    Wholesale customers log in to order, view invoices and pay balances.

  • Gift cards

    Physical and digital gift cards usable at the POS and online.

  • Time cards

    Employee clock in and out with timesheets exportable for QuickBooks or payroll.

  • Texting

    Order confirmation, image request and payment request texts; US customers only.

Pricing

Starting price
From USD 99 per location per month
Pricing model
Subscription per location
Renewal
Recurring charge until cancelled; cancellation takes effect at the end of the current paid term
Free plan
No

The core platform starts at $99 per month per location and is required. Modules (eCommerce, Same Day eCommerce, Cake Matrix, Order Inquiries, Wholesale, Wholesale Portal, Point of Sale) are added on top; their prices are not shown. Time Cards cost $3 per month per user, gift cards 3 percent of the amount loaded, texting includes 500 credits then pay-as-you-go. Professional setup and implementation starts at $499 one-off.

How it compares

Compared with the 23 products in Bakery Management Software that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 1 integration. The median in this category is 3.
  • Does not have a free plan. 1 of the 3 products in this category that say whether they have a free plan do.
  • Lists Web only. Among the 22 products in this category that state their platforms, 2 list an iOS app and 5 list an Android app.
  • The category's 10 most-named integration partners are Shopify, QuickBooks, Square, Xero, DATEV, DeTrack, WhatsApp, Worldline, Abacus, Addictill. Of these, this product's listing names QuickBooks.

Works with

Accounting
QuickBooks

The only named integration is a QuickBooks or payroll export from Time Cards. No POS, delivery or other integrations are listed on the vendor's site.

Where and how it runs

Customers in
United States
Languages
English
Platforms
Web

The site says 'trusted by leading bakeries across North America'; texting is US-only, support hours are US Eastern time and the customers shown are in the US. No country list is published.

The company

Registration
Registered in Indiana, United States (per terms)
Headquarters
Indianapolis, United States
Customers named by the vendor
Bethel Bakery, Cakes D' Sabores, Linda's Bakery

Security and support

Support
Phone and text support Monday to Friday 9am to 5pm Eastern, 24/7 emergency support, email (typical response within 24 hours), chat and a help centre. The vendor says every customer gets guided onboarding, with most bakeries live within about 6 weeks.

Listing details

Built for
Bakeries, Food manufacturing, Wholesale
Focus
Food-specific
Status
Active
Website
bakesmart.com
Also listed in
Café & Bakery POSFood & Beverage ERP

Alternatives to BakeSmart

See all 28 in Bakery Management Software

  • Cybake

    Cybake is cloud ERP software built for bakeries.

    Names 19 integrations, against 1 for BakeSmart.

  • Streamline Bakery Software

    This is cloud ERP software from Mountain Stream for wholesale bakeries and other order-driven food producers.

    Runs on Web and Android, against Web for BakeSmart.

  • Zymo Bakery Software

    Zymo is web-based order and production software for wholesale bakeries.

    Names 7 integrations, against 1 for BakeSmart.

  • FoodCore

    FoodCore is web software for small UK food businesses that keeps recipes, ingredient costs, allergens and labels in one place.

    Names 4 integrations, against 1 for BakeSmart.

Compare BakeSmart

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Prices for individual modules
  • Minimum contract term and free trial
  • Founding year, funding and team size (leadership names are on the About page)
  • Legal entity name and payment processor
  • POS hardware requirements and any mobile apps
  • Integrations beyond QuickBooks export
  • Security certifications
  • Countries beyond the US

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://bakesmart.com/
  2. Pricing and moduleshttps://bakesmart.com/pricing/
  3. Core platformhttps://bakesmart.com/bakesmart-platform
  4. Cake Matrixhttps://bakesmart.com/cake-matrix
  5. eCommercehttps://bakesmart.com/ecommerce
  6. Wholesalehttps://bakesmart.com/wholesale
  7. Custom inquirieshttps://bakesmart.com/custom-inquiries
  8. Add-ons and priceshttps://bakesmart.com/add-ons
  9. Onboarding processhttps://bakesmart.com/onboarding
  10. Teamhttps://bakesmart.com/about/
  11. Named customershttps://bakesmart.com/customer-stories
  12. Support hours and channelshttps://bakesmart.com/support
  13. Registered office, cancellationhttps://bakesmart.com/terms-and-conditions