Inline

• Busy restaurants with high table turnover

  Automated confirmations, table maps and queue management aim to cut manual booking work and speed up seating.

• Restaurant groups and hotel dining

  Guest history is shared across all the restaurants a group manages, and the vendor lists hotels and resorts among its customers.

• Restaurants adding takeout and delivery

  The ordering service lets guests order without an app and lets restaurants use their own or third-party couriers.

Less suited to: Businesses in the European Union or European Economic Area: the terms say Inline may end service to users located there.

• Booking management

  Shows daily booking lists, table maps and guest information, with bookings from all platforms in one place.

• Automated booking confirmation

  Sends text messages or automated calls to confirm bookings before the dining date.

• Booking limits

  Sets the number of available bookings per mealtime and a daily maximum to prevent overbooking.

• Table map and VIP tables

  A customisable table map shows table status and lets staff seat walk-ins and allocate seats.

• Deposits

  Requires guests to pay a deposit online by credit card and shows the payment status.

• Queue management

  Guests join the queue on an iPad or kiosk or check in by QR code, then follow their status by SMS link on a TV or kiosk, with no app needed.

• Guest database and preferences

  Stores dining history across a group's restaurants, with notes and labels for preferences.

• Guest segments and campaigns

  Segments guests and runs SMS, coupon and survey campaigns from inside the system.

• Guest feedback questionnaires

  Sends customisable questionnaires during or after visits and alerts managers when a guest wants to speak to one.

• Reports and visualisations

  Shows booking trends, returning guests and walk-in information.

• Vouchers and promotions

  Creates customised vouchers and tracks promotions.

• Permissions management

  Gives admin or general access levels so data is seen only by the right staff.

• Takeout and delivery ordering

  Online ordering without an app, consolidated order records, payment options and a delivery hub with live courier tracking.

Pricing model

Quote only

No prices are published. The site offers a free demo request form for restaurants.

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 2 integrations. The median in this category is 10.
• One of 24 products in this category with an iOS app. 48 products in this category state their platforms.

Payments

Apple Pay

Reservations

Facebook Page

Inline says bookings from a restaurant's website, Facebook Page and phone are managed together, and that its ordering service supports Apple Pay and credit cards. No point-of-sale or accounting integrations are named.

Customers in

Australia, Singapore, Hong Kong, Taiwan

Languages

English, Japanese, Chinese

Platforms

iOS

Hardware

Day-to-day use is on an iPad; guests can also use a kiosk or TV to check queue status.

The homepage lists Australia, Singapore and Hong Kong as customer locations, and a customer testimonial names Taiwan. The vendor says its takeout and delivery service is available in 30 major cities and regions. No formal list of sales countries is published.

Company

Inline Apps Ltd.

Customers named by the vendor

貳樓, 這一鍋, Kanada, La Vue Waterfront, Lan Dining Brisbane, Marble Yakiniku, Simply Spanish, Binomio, Crystal Jade Palace, The Feather Blade, Nara

Support

The vendor's help centre is run on Intercom, and customer testimonials mention responsive customer service.

Headquarters

Taiwan

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

inline.app

Also listed in

Waitlist & Queue Management

• SevenRooms

  SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

  Runs on Web and iOS, against iOS for Inline.

• TheFork Manager

  TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.

  Runs on Web, iOS and Android, against iOS for Inline.

• Bistrochat

  Bistrochat is reservation and table management software that gathers bookings from messaging apps, social media, websites and phone calls into one floor plan and agenda.

  Runs on Web, against iOS for Inline.

• CoverManager

  CoverManager is a reservation and guest-management platform from Seville, Spain, for restaurants, nightclubs, beach clubs, hotel food and beverage outlets and large events.

  Runs on Web, against iOS for Inline.

Side-by-side tables built from the same profile data.

• Inline vs Bistrochat
• Inline vs CoverManager
• Inline vs OpenTable
• Inline vs SevenRooms
• Inline vs TheFork Manager
• Inline vs Eatigo
• Inline vs SevenRooms vs TheFork Manager
• Inline vs Bistrochat vs Eatigo vs OpenTable

These points were not confirmed when this page was written.

• Any price, plan or contract term
• Headquarters, founding year, founders, team size and funding
• Integrations with point-of-sale or accounting systems
• Whether a native iPad app is published in the App Store
• Security certifications and hosting
• Full list of countries and cities served
• Content of the Mozrest x Michelin partnership page

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Home page: features, customer locationshttps://inline.app/
2. Feature listhttps://inline.app/features
3. Automation benefitshttps://inline.app/why-inline
4. Takeout and delivery servicehttps://inline.app/onlineorder
5. CRM featureshttps://inline.app/crm
6. Customer testimonialshttps://inline.app/clients
7. Demo request, no pricinghttps://inline.app/contact
8. Legal entity, EU restrictionhttps://inline.app/tos
9. Help centrehttps://intercom.help/inlinetocustomer/en/