Gurunavi

• Restaurants in Japan seeking online bookings

  A free start plan gives a listing page and online booking, with a fee charged per booked guest.

• Venues targeting inbound tourists

  Foreign-language listings and prepaid booking are offered to attract visitors to Japan.

• Multi-site restaurant groups

  The reservation ledger can manage several stores and redirect guests to sister stores when one is full.

• Restaurant listing page

  Store page on Gurunavi with real-time vacancy and news, included in every plan.

• Online reservations

  Round-the-clock online booking with instant confirmation and reward points; the vendor charges a fee per booked guest.

• Reservation ledger (Gurunavi Daicho)

  Manages phone, walk-in and site bookings in one ledger, with seating allocation and double-booking protection.

• Customer records

  Visit history and details such as allergies are kept per guest and filled in automatically from bookings.

• Reservation analytics

  Dashboard with time, day, weekday and month breakdowns, PDF export and goal setting.

• Import from other gourmet sites

  Bookings from other restaurant sites can be imported into the ledger.

• Automated phone booking (option)

  IVR answers calls outside opening hours and takes reservations through voice guidance; a caller-ID option shows guest details.

• Google Business Profile and LINE management

  Registration and operation of a Google Business Profile and LINE official account, with booking through Google and LINE.

• Foreign-language listing

  Rakuten Gurunavi foreign-language edition with four languages, prepaid booking and a phone concierge.

• Mobile order and payment

  Guests scan a QR code to order and pay on their phone, with POS linkage to the kitchen.

• No-show insurance

  Basic plan includes insurance against no-shows on online bookings.

• Online shop channels

  E-commerce sites for restaurant products, to diversify revenue.

Starting price

From JPY 11000 per month

Pricing model

Subscription per location

Minimum contract

Yearly contract for the reservation ledger

Free plan

Yes

The Start plan costs JPY 0 per month but charges a booking fee per guest (lunch JPY 41, dinner JPY 205). Light is JPY 11,000 per month and Basic JPY 33,000 per month, both with lower booking fees starting at JPY 11 (lunch) and JPY 55 (dinner) per guest. A campaign runs Light free for 3 months until 31 March 2027. The ledger is priced separately with a yearly contract and an iPad; its prices are not shown.

Compared with the 15 products in Restaurant Discovery & Listing Management (business-facing) that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 4 integrations. The median in this category is 3.
• Has a free plan. All 6 products in this category that say whether they have a free plan do.
• One of 8 products in this category with an iOS app. One of 9 products in this category with an Android app. 15 products in this category state their platforms.

Loyalty

楽天ポイント

Other

GoogleビジネスプロフィールLINE公式アカウントトリップアドバイザー

The ledger and mobile ordering link to POS systems, but the vendor's site names none.

Available in

Japan

Languages

Japanese

Platforms

Web, iOS, Android

Apps

ぐるなび: Consumer restaurant search and booking app

Hardware

The reservation ledger runs on a tablet (iPad).

Restaurants are listed by Japanese prefecture and the company is based in Tokyo.

Company

Gurunavi, Inc. (株式会社ぐるなび)

Registration

Invoice registration T1010001034565

Founded

1989 (company established); Gurunavi site opened 1996

Headquarters

Tokyo, Japan

Founders

滝久雄

Team size

879 (968 consolidated) as of 2026-06-30

Support

Contact forms for members and non-members; an online briefing is part of the ledger onboarding, and the site offers seminars and articles.

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

gnavi.co.jp

• Retty

  Retty is a Japanese restaurant discovery and booking site built around real-name recommendations.

  Listed as best for: Restaurants in Japan seeking online bookings; Small operators short on time for marketing.

• Tabelog

  Tabelog is a Japanese restaurant guide and reservation site run by Kakaku.com, Inc.

  Starts at JPY 10000 per month (excluding tax), against JPY 11000 per month for Gurunavi. The two prices are quoted on different terms.

• Hot Pepper Gourmet

  Hot Pepper Gourmet (ホットペッパーグルメ) is a Japanese restaurant search and booking site run by Recruit.

  Runs on Web, against Web, iOS and Android for Gurunavi.

• OpenRice

  OpenRice is a restaurant discovery and review platform in Hong Kong and other Asian cities.

  Listed as best for: Restaurants in Hong Kong and nearby Asian markets; Restaurants that want bookings from a diner audience.

Side-by-side tables built from the same profile data.

• Gurunavi vs EatClub
• Gurunavi vs Marqii
• Gurunavi vs Tabelog
• Gurunavi vs Wongnai
• Gurunavi vs Fave
• Gurunavi vs Hot Pepper Gourmet
• Gurunavi vs Hot Pepper Gourmet vs Retty
• Gurunavi vs Fave vs Hot Pepper Gourmet vs OpenRice

These points were not confirmed when this page was written.

• Ledger price and hardware price
• Named POS integrations
• Parent or major shareholders
• Funding
• Security certifications
• Whether prices include tax on the plan table
• Number of listed restaurants (homepage says over 30,000 eligible stores for points)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Consumer site, app links, restaurant counthttps://www.gnavi.co.jp
2. Plans and priceshttps://lp.pro.gnavi.co.jp/kamei
3. Business portalhttps://pro.gnavi.co.jp/
4. About Gurunavi PROhttps://pro.gnavi.co.jp/about/
5. Promotion serviceshttps://pro.gnavi.co.jp/service/promotion/
6. Reservation managementhttps://pro.gnavi.co.jp/service/management/
7. Ledger features and hardwarehttps://pro.gnavi.co.jp/gnavi_daicho/
8. Mobile orderhttps://pro.gnavi.co.jp/service/settlement/
9. E-commercehttps://pro.gnavi.co.jp/service/multi/
10. Corporate site and newshttps://corporate.gnavi.co.jp/
11. Company outlinehttps://corporate.gnavi.co.jp/profile/outline/
12. Historyhttps://corporate.gnavi.co.jp/profile/history/