CaterTrax

CaterTrax is a catering ordering and event management platform built by former caterers. Customers order online with full event details, and operators manage menus, pricing, production sheets, invoices and payments in one system. It is sold to independent caterers and to multi-location foodservice organisations such as universities, hospitals and corporate dining.

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CaterTrax's website on 30 September 2026
Best for
Independent caterers, Multi-location foodservice operators
Pricing
Quote only
Runs on
Web

Who it is for

  • Independent caterers

    For single-location or small operators who want to replace emails, spreadsheets and paper with online ordering, invoicing and production sheets.

  • Multi-location foodservice operators

    Central menus, pricing and reporting across many sites, with role-based approvals.

  • Institutional catering

    The vendor names higher education, healthcare, corporate dining, business and industry, sports and leisure, and senior living.

What it does

  • Online catering ordering

    Customers browse menus and submit event details from any device.

  • Menu and pricing management

    Update menus and pricing without technical help.

  • Event management

    Track event status, changes and details from order to delivery.

  • Production sheets

    Generates kitchen and pack sheets with quantities and instructions automatically.

  • Invoicing and payments

    Creates confirmations and invoices and tracks payments without manual reconciliation.

  • Centralised multi-location management

    Corporate teams manage menus, pricing and promotions centrally while local sites execute.

  • Corporate master menu

    One source of menu content across the enterprise, standardising names, pricing, ingredients and nutrition.

  • Enterprise reporting and analytics

    Site-level and enterprise-wide reports on sales, production, waste and adoption.

  • Role-based access and approvals

    Configurable permissions with approvals and audit trails.

  • Training academy

    Onboarding, virtual classes, on-demand resources and custom training for teams and customers.

Pricing

Pricing model
Quote only

No prices are published; the site offers a demo request. The vendor says 20+ customisable modules can be turned on as needed.

Where and how it runs

Platforms
Web

The vendor publishes no country list.

The company

Company
CaterTrax Inc.
Founded
2004 (per LinkedIn)
Headquarters
Rochester, NY, United States
Team size
51 to 200 (per LinkedIn)

Security and support

Security and compliance
Single sign-on, role-based access controls and audit trails, Backups and disaster recovery, continuous monitoring, automated accessibility compliance monitoring (no certification named)
Support
Every new site includes structured onboarding through CaterTrax Academy, with live and on-demand training. The vendor says most enterprise customers see value within 30 to 45 days.

Listing details

Built for
Catering, Restaurants
Focus
Food-specific
Status
Active
Website
catertrax.com
Also listed in
Catering & Group Order Marketplaces

Alternatives to CaterTrax

See all 29 in Catering Management Software

  • Catermonkey

    Catermonkey is cloud software for caterers, food trucks, event venues and hotels, from the first enquiry to the final invoice.

    Listed as best for: Caterers and traiteurs; Food trucks and prepared-meal businesses.

  • Caterease

    Caterease is catering and event management software from Horizon Business Services.

    Listed as best for: Caterers and event planners; Restaurants with a catering side.

  • CaterZen

    CaterZen is web-based catering software from Restaurant & Catering Systems.

    Listed as best for: Restaurants with a catering line; Drop-off and full-service caterers.

  • Total Party Planner

    Total Party Planner (TPP) is web-based catering management software.

    Listed as best for: Caterers of any size; Venues, banquet facilities and event organisers.

Compare CaterTrax

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan tiers
  • Named integrations
  • Named customers (the site shows first-name testimonials only)
  • Countries served, languages, contract terms, funding, parent company and mobile apps

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning and statshttps://www.catertrax.com/
  2. Independent caterer featureshttps://www.catertrax.com/independent
  3. Enterprise features, security, sectorshttps://www.catertrax.com/enterprise
  4. Training and onboardinghttps://www.catertrax.com/academy
  5. Leadership teamhttps://www.catertrax.com/team
  6. Legal addresshttps://www.catertrax.com/privacy-policy
  7. Founding year, headquarters, team sizehttps://www.linkedin.com/company/catertrax