Voice AI & Phone Ordering
14 products listed
Introduction
Phone orders get missed when the kitchen is busy, and a missed call is usually a lost sale. Voice AI answers the restaurant's phone line, takes an order or a reservation, answers questions about hours and menu, and sends the result to the point of sale. Some products also handle texts, WhatsApp messages or email. They differ in scope. A few are built for takeaway orders, some are reservation hosts, and some extend to drive-through and kiosk voice ordering. Ask how the product passes a call to staff when it gets stuck.
Who needs it
Pizzerias, takeaways and busy restaurants that miss calls during service, and full-service venues that lose reservation calls. It is worth considering when staff answer the phone between other tasks, or when a large share of your orders comes in by phone. A venue with few calls gains little.
Written 30 September 2026
What to look for
Orders or reservations. Virnika, Kea and Certus AI focus on taking orders, while Slang.ai and Sadie centre on reservations. Sadie sells order handling as a separate Orders plan.
Orders posted into the POS. Kea lists Toast, Square, Clover and Olo, and Certus AI lists Toast, Square, Clover, SkyTab and Aloha. An order that misses the till must be retyped.
Handoff to a person. Hostie offers live transcripts and takeover, and Palona lists human handoff. Check staff can step in during a call.
Minutes and per-order charges. Virnika charges $300 per location a month with 700 minutes, then $0.43 a minute. Ask Arthur adds $0.75 per confirmed order. Compare both against your call volume.
Languages and channels. Ask Arthur answers in more than 30 languages, and Eatamigo and Palona also take WhatsApp, text or email. Match these to how your customers contact you.
Phone line changes. Slang.ai and Certus AI work by forwarding your number, while Hostie can replace your phone system and port the number. Check what changes for your line and how you can switch off.
At a glance
12 products have a profile.
5 publish a starting price and 6 are quote only.
100% of the 1 products that state it have a free trial.
The median product names 7 integrations.
Most named integration partners: Olo (7), OpenTable (7), Square (7), Toast (7), Clover (4), Resy (3).
Of the 14 profiled products, 8 are quote only and 3 charge per location. Some add a per-order fee or per-minute charges, and 5 publish a price.
Compare products
14products with a profile. Ordered by how many columns are filled, then by name. Select a column heading to sort.
| Product | Best for | Starting price | Free plan | Free trial | Platforms | Integrations | Last reviewed |
|---|---|---|---|---|---|---|---|
| Independent restaurants missing phone orders | USD 99 per month plus USD 0.75 per confirmed order | Not stated | Not stated | Web | 3 | 29 September 2026 | |
| Restaurants that miss phone and WhatsApp orders | EUR 50 per month | Not stated | Not stated | Web | 5 | 29 September 2026 | |
| Independent full-service restaurants | Not published | Not stated | Yes | Web | 11 | 29 September 2026 | |
| Restaurants that miss calls during service | USD 149 per month | Not stated | Not stated | Web | 13 | 29 September 2026 | |
| Full-service restaurants that miss calls | USD 399 per location per month | Not stated | Not stated | Web | 6 | 29 September 2026 | |
| Restaurants that miss phone orders at peak | USD 300 per location per month | Not stated | Not stated | Web | 8 | 29 September 2026 | |
| Busy restaurants that miss phone orders | Not published | Not stated | Not stated | Web | 6 | 29 September 2026 | |
| Pizzerias and takeout-heavy restaurants | Not published | Not stated | Not stated | Web | 5 | 29 September 2026 | |
| Quick-service chains with drive-thrus | Not published | Not stated | Not stated | Web | 3 | 29 September 2026 | |
| Large quick-service and franchise chains | Not published | Not stated | Not stated | Web | 4 | 29 September 2026 | |
| Pizzerias and pizza chains | Not published | Not stated | Not stated | Web | 12 | 29 September 2026 | |
| Pizza and quick-service chains with heavy phone orders | Not published | Not stated | Not stated | Not published | 9 | 29 September 2026 | |
| Quick-service chains with drive-thrus | Not published | Not stated | Not stated | Not published | 3 | 29 September 2026 | |
| Restaurant brands losing calls to voicemail | Not published | Not stated | Not stated | Not published | 8 | 29 September 2026 |
Related categories
- Online Ordering System 185
- Drive-Thru Technology 14
- Reservations & Table Management 70
- Restaurant POS 276
- QR Code Menu & Ordering 80
- Delivery Marketplace 55
- Branded Restaurant App Builder 45
- Digital Menu & Menu Management 29
- Catering & Group Order Marketplaces 27
- Delivery Management & Dispatch 24
- Delivery Aggregator Integration & Order Management 18
- Digital Menu Boards & Signage 12
- Ghost Kitchen & Virtual Brand Platform 8
Figures come from vendors' own published information, last reviewed on 29 September 2026. See how we list products.